Posthaste Reviews 

I've been using Post Haste for years now, and my local driver often goes above and beyond, even coming back on the same day, late afternoon, when I've added a second pick up at the last minute. I don't expect it every time, but it's nice when it happens.

Post Haste gets a lot of hate on Trust Pilot, but I have to point out that I've found them to be excellent on the most part.

They lose one star for their Wellington branch, that lets the whole company down when the delivery address is in certain parts of that region - If your parcel's destination is Wellington, choose a different company.

Apart from the odd bottleneck in Auckland, though, I've found them to be consistently reliable for the rest of the country.

You can't beat overnight delivery to the South Island at the economy rate for small parcels either!

Absolutely useless. Address is simply clear but they still manage to deliver to the wrong address. Don’t use this company.

Lazy and dumb. That simple. Many times the delivery note is to leave at front door and they just chuck over fence.

My signature-required parcel arrived at about 6:40am one morning. Happy with the speed of delivery (2 days across the same island). However, it was delivered to my letterbox where it got stolen! Couriers are not allowed to leave parcels in my letterbox! There was no email to say it was on its way or had been delivered. It wasn't until the following week when I thought it should have arrived that I checked the tracking number online to discover it had already been delivered. I was shocked and phoned Post Haste (PH) to discuss. To cut the looong story short, it took 7 weeks for the replacement parcel to arrive. Many phone calls backwards and forwards. They never followed up on anything and I needed to call them multiple times to progress my claim. The worst part was when the driver returned to our house to inform us that he was going to lose money out of his wages to pay for the replacement. He didn't follow company policy and was coming to check we hadn't received the parcel and were hiding it or something! I was truly shocked and felt violated. PH needs to have a better system of communicating with customers when a parcel has been delivered. I will never use Post Haste again.

very very poor services they dont even try to delivery the item and just write stats what ever they want in tracking.better not to try this service.

idk how theyre still in business considering their shocking service. calls are rarely answered, no responsibility for their fault during delivery all because theyre disorganized, and where can you complain? no where, because they know theyre terrible at this job and dont want to hear about their flaws. if id known, i would have asked for a different courier to be used from the supplier. just hopeless

Most useless courier company. My front door is a couple of meters from the road has a massive sign that says parcels to back door. All parcels labeled go to back door yet only Post Haste have the drivers that can't read and leave them at the front door by the road. Have had conflict with them over missing parcels yet they continue to leave out front.

I will not shop at a business using PostHaste.

Simply put they are the worst delivery service on the planet. Frequently post gets stuck at other cities with terrible excuses.
They are the lazy and just do not care about providing a service.

Terrible Courier company, too difficult to contact by phone as never answer it.
My parcel missing since 11/8 and they show little effort to find it.

I always have major trouble with Parcels with Posted Haste.

Avoid Using.....

I have just lost ANOTHER package with Post haste.
Courier drivers lie and steal. Do not use. Do not buy from anyone who sends via Post Haste

The package ordered made it to my local and was scanned in the courier driver's van for multiple days in a row. never delivered. then told the business was closed and questioned when would reoppen. However, if they had arrived they would have seen funeral notice and that it was closed for the afternoon due to a staff member death. I attempted to pick it up from the depot would not call me or provide a number. Each time I called call dropped.

Seller has been told to do a claim form. No refund given endless waste of money and time

Shocking service. Package overdue, no response to email enquires. The customer service are friendly but really cannot say what is happening and will pass this on to the team. Tracking information stays the same. At the moment only 3-4 days late, but will no doubt extend. Other people in my household have ordered from the same company and received their parcels earlier than scheduled, so to keep on enquiring about my address is stupid. Absolutely shocking service for a reported professional company. Hate hate this company always problems with them

Make sure the courier driver delivers orders not just say when he gets around he will what sitting in his van for 4days get real

Shocking service. 11 days over due, no response to email enquires. No answer to phone calls. Now I have a second parcel late for delivery. At the moment only 3-4 days late, but will no doubt extend. Absolutely shocking service for a reported professional company. Stay clear folks.

Didn't ring bell and threw over the front gate leaving it in the rain very disappointed

Slowest company ever to post anything and constantly mess up. My parcel sat for 10 days in the centre and the constant it will be delivered the next day BS. Nope don't trust them please. Save yourself the headache no one there has a clue what's going on.

Shocking service! Been nearly a week waiting for my parcel.. still saying picked up on tracking.. tried getting in touch, no reply

Package delivered to wrong address after it was delayed. Even though they provided me with a photo of the label addressed correctly. Delivered at 2.45 on Saturday so can't contact anyone until Monday. Terrible.

Non existent online tracking service, it only shows packages as being picked up and then nothing for days. The customer service were friendly but seems they can only do so much if they dont have the resources. I've had 2 packages arrive from Australia faster than the Post Haste one from Auckland. I will be sending the company i purchased from a note about their choice of couriers.

Ive had two deliveries recently that were with post haste and both times parcels were lost .First time was delivered to the wrong house on my street and they couldnt get it back ,second time no idea where it went .I now will be asking if posts haste is the courier and if so wont be buying goods from anyone who uses them.On top of the non delivery their track and trace is awful to use.

Whenever I order something and it is “delivered” by postehaste it always goes missing. I have to chase it down, it’s dodgy as. Last time it said it was delivered to a lockbox which was incorrect and I had to go and pick it up from the depot when they said it was “misscanned”. This time they say it’s been delivered and signed for by me but I have been home all day and no deliveries.