Purple Granite Reviews 

186
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I ordered a worktop through purple granite a couple of months ago and we are so happy with it, so much so we've recommended Purple granite to family who have just bought from there. Twice we've dealt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a worktop fitted last November. Recently had some work done which meant we needed a new window ledge 'off cut'. Purple Granite were very efficient using the original order with new templates to pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Purple Granite on several projects and find the staff and company a pleasure to deal with. All of the quartz that I have had installed, looks beautiful. The installation team are very meti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At last, someone who goes above and beyond to provide exactly what you want! From the first visit, where we couldn't find what we wanted, through the arranged visit to the importers, to the measur... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Steengrover
  2. ook in
  3. Stenenleverancier

Geschreven door het bedrijf

At Purple, we help homeowners, builders, kitchen retailers, interior designers, and property developers transform kitchens and interiors with beautifully crafted quartz, granite, marble and porcelain worktops. With over 15 years’ experience, we’re known for premium materials, reliable service, and fast turnaround times — making us a trusted partner for clients and a go-to supplier for stunning, affordable stone surfaces. From one-off kitchen renovations to large-scale developments, our expert team delivers the right product, on time, with no hassle. Backed by 5-star reviews and long-standing partnerships, Purple is a name you can rely on.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

186 reviews

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4,5

Alle reviews

(186)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Purple have been amazing

Purple have been amazing. I wasn’t sure about placing my order and paying the £250 deposit as I hadn’t had any other quotes, but Luke assured me that, if I found a better deal, they would match it or refund my deposit! It was a no brainer and, despite my husband’s best efforts, no other company came close to Purple’s offer! We are delighted with our worktops and would definitely recommend Purple.

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and quick turnaround

Purple was recommended by our kitchen company, Madina. They sent all measurements to Purple, from whom we received an excellent customer service from beginning till the end of the process.
Short lead time from template till fitting was a huge bonus. Fitters were very professional.
Price is competitive in comparison to other big companies.
Worktops and splashbacks are stunning, exelently cut and fitted with no flows! I highly recommend Purple.

18 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great worktops

Great worktops, easy fitting process - would recommend! We are down in Cornwall and got the job done quickly despite the travel!

16 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love my new worktops

I absolutely love my new worktops, the whole process was completely straightforward from estimate to fitting. Every member of the purple granite team I had any contact with was extremely polite and helpful. I would highly recommend Purple Granite 🌟

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

from start to finish Purple Granite…

from start to finish Purple Granite were exceptional , even though our worksurface was a little different , nothing was too much for them , very competitive pricing , accurate templating , and the fitters were polite, tidy , and a first class assembly , he even took about 15 minutes explaining best ways to care and clean . I would 100% recommend them to anyone .
Steve weaver , Kinver

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unfortunately I had to cancel a job…

Unfortunately I had to cancel a job with these guys. Just to clarify from their response on google reviews. I ordered a off cut for a BBQ for £1372. I increased the size and obviously there was an extra cost to the job so it was now £1700 all in.

I did tell Patrick I would needed it delivered because unfortunately I couldn't get a 3.4 meter piece of granite in my Toyota Yaris? The day Patrick told me it would be ready I rang him to arrange for someone to be there to lift it off. It hadn't been started and they needed payment up front. To have it dropped off (too much house which is 2.2 miles away) was an additional £150. At that point I cancelled the Job... This is a real shame because I was really looking forward to the work tops... I can't comment on the workmanship because we never got that far... Its always disappointing to see a fabricated response when they just need to deliver what they had agreed.

I am not in the habit of writing reviews but on this occasion I was really let down. It was clear by the response to my google review that they will defend their company even at the expense of the truth.

15 januari 2024
Review zonder uitnodiging
Logo Purple Granite

Antwoord van Purple Granite

Hi,

We’re really disappointed with this review as it is incredibly inaccurate.
The initial price for your offcuts was based on the measurements you provided us. However, when you brought the template in, the size had doubled. You expected us to complete the work at the original price, but the new measurements required more materials and labour. Additionally, the original quote was based on you collecting the stone. At the last minute, you requested delivery, hence the additional delivery fee.

Beoordeeld met 5 van de 5 sterren

Amazing customer service and friendly

Visited purple granite in Kidderminster and dealt with a very friendly and knowledgeable lady. She asked us what we were after and showed us the range suitable for our budget and we left feeling excited as we'd put an order in. Very easy and simple process. Template fitting and fitting of new worktops all within 2 weeks! Great value for money, great customer service. Would definitely recommend! Thank you!

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

purple granite you will not be disappointed

On our first meeting with purple granite we were impressed, Patrick explained indetail and showed us various worktops. The price was £2500 lower than a quote we had just received from another company and to be honest the granite was much better, we agreed asap. The transition was smooth from telephone calls to template through to installation, all the staff were fantastic highly professional in their roles. We would highly recommend 👌

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic company

I used purple granite after a recommendation from a friend and I couldn’t be happier. Great service from start to finish and nothing was too much trouble. Highly recommend them as a company.

6 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality products and services

Recently had quartz countertops installed to finish off a new kitchen install. The whole process from templating to installation was carried out in a quick and professional manner with no issues. The finish and join on the countertops look absolutely amazing, especially as our kitchen walls have a curved angle.

Would highly recommend Purple Granite to anyone.

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purple Granite

Regular updates, everyone I dealt with were friendly and helpful. Fast turnaround. Love the worktops!

11 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Important watch outs!

WATCH-OUTS……
- Ask for your worktop joins to be polished. If you don’t the cut is really rough so isn’t smart at all when the grouting is put in. Not sure why this wouldn’t just be done as standard?
- Get your own silicone/grout to match your worktops. Purple Granite only supply black/white or clear silicone and the grout the guys have to mix up colours to match as best they can!?

Surely the above should be standard practise? There are tonnes of grouts and silicones to match and even if you want to charge extra at least give people an option or just let them know!? Do something!

Other than that I’ve got a cut on my sink not centred which is pretty annoying.

The sales man was really nice helpful and patient, the templater very nice as were the guys that fit the top. If only they were given the proper tools to do the job!

13 december 2023
Review zonder uitnodiging
Logo Purple Granite

Antwoord van Purple Granite

We are incredibly confused by this review and have tried to call you to discuss. We take our reviews incredibly seriously especially when they are unwarranted. As we have access to thousands of different stones there are not the same amount of matching resins and as such our fitters as all do mix the resins with special dyes to match to the worktops and looking at your fitting photos the fitters did an amazing job. The same is said with silicons, between the upstands and tops on the colour you chose is always done with clear. If a client has a different preference then they can specify which you didn’t. If the joints have a polished side to them then the resin will not hold and you will experience issues in time, again this is completely normal and done for a reason.

The sink position is exactly as was agreed with you on template and signed off on the fitting so I am not sure what this comment refers to as you have not raised with us directly.

Lastly we arrived on site to fit your tops, the agreed pre fit works you needed to undertake had not been carried out and the utility was being altered, all of which should have meant we left site and rearranged but we didn’t in order to get you a completed kitchen for Christmas. We would love the opportunity to understand how any of this warrants a 1 star review.

Beoordeeld met 5 van de 5 sterren

Amazing company to work with

I don’t very often write a review but felt I had to this time. I cannot praise Purple Granite enough, from the initial meeting to choose our worktop, to the fitting, they have kept us up to date with every stage of the way, I would HIGHLY recommend them, I know this is going to seem a bit weird to say, but how they come out template, then get all the holes, Sink, hob, hole for tap, hole for waste disposal in exactly the right place was amazing. ( I know it’s their job) but it all fit so perfectly
Ros

8 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would Recommend - All Good :)

All contacts with Purple have been very positive and everyone very helpful, efficient and friendly. The template team and fitting team were the same, very efficient and with a good eye for the subtleties and details. Very competitive pricing. Thank you Purple

30 november 2023
Review zonder uitnodiging

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