Radissonblu Reviews 

Stayed at the Radisson blu at Manchester Airport.
The staff were great.
The room was very good.
The restaurant was very nice, but the food was not very good.

Bar was closed at 12.30 :(

Stayed at Stanstead this year which I have done many times before, I don't know how the experience was so different, Room was not to normal standards, ordered food from the bar area for lunch, they forgot to provide it, ended up cancelling, no real effort to resolve from the staff. Picked up a parking charge of £100 due to reception error, not prepared to discuss. Tried to contact to resolve not interested.

Mr Gonzalez,

Im sorry to have to write to you in this manner.

Its 4am in the morning. I have an early flight to Malaga for a business meeting and then have to fly back the next day.

All after experiencing the worst nights sleep Ive ever had, at any hotel, anywhere in the world.

Because my flight is early I need to sleep from 8am. Problem is, that all the rooms have noisy bathroom fans which are programmed to run continously up until 11pm. You cant turn this fan off

What kind of hotel would do this? What kind of management would do this?

Its effectively installing a sleep deprivation device in every room, in order to ensure that your guests cant sleep until past 11pm.

Additionally the air con controls have a fan function which has low - medium - high settings with no visible way of turning the fan off. Even on the low setting the fan is noisy and disturbing. What the controls dont indicate is that by constantly pressing you can turn the fan off. I discovered that at 3am after I had already had a ruined nights sleep.

The most basic function of a hotel is to provide a good nights sleep. Especially a hotel thats next to an airport, where many people will be staying before an early flight.

Im sorry, but the Radisson Blu has utterly failed me and Im apalled at my experience with your hotel.

By the way, I reported all this to the front desk and they were useless.

A really nice hotel in all,was a bit noticeable that a rug was pretty threadbare,In a hotel that charges that much you dont want that,otherwise,given the great view of Bristol I had,wouldve left 5/5

Booked a room at Radisson Blu Manchester (not cheap) stayed the night nothing to complain about on the stay, payed my bill and left, then 5 days later I see that they have charged me 19 pound for what I don`t know, I have send them a mail asking what this is as I have not been informed why they have charged me those 19 pound, hope to get a reply ASAP, if not need to report this to the police, for stealing money from my bank account without any info on why, After being in contact with the guest service manager, they have now as a goodwill refunded the charge of the 19 pound, thanks.

Bedding and mattress staines and dirty, bathroom mouldy ,I did complain but have had no response.

Is it possible to leave less than one star? I was warned not to stay here and that it was an awful brand but my god is it exceeding disappointment. No towels in the room. Phone doesnt work. 10 min trip to reception. Marco, bloke on duty: the phone 'clearly' (I kid you not) works because I could hear you, I dont know why you couldn't hear me. Clearly your fault.

Stayed at the Bristol Radisson. The room was awful. It was dirty and had stained carpet, curtains and lamps. The curtains were vile with holes and stains all over them. It was the worst room I have ever stayed in. I complained as was told I would be shown another room but nothing happened. Absolute disgrace!!!! The management should be ashamed!!

Booked for 2 adults and 1 child aged 9 to stay at Radisson Blu Glasgow. The price was advertised with children staying for free. When I arrived they wanted £30 extra for a bed for the child. When I said I booked for the child and it was included in the price the girl on reception said that it didn’t include a bed and that he would have to sleep in the double bed with us! If i wanted an extra bed it would be £30! I said I didn’t want an extra bed I had already booked for him. I’ve never known a hotel advertise free stay for children but then expect them to sleep on the floor or in the parents bed. Shocking false advertising and shocking service from the staff on reception who were rude and arrogant. I told them to I wanted a refund and booked another hotel. Never again will I book with these conmen

Radisson Blu, you certainly left me shocked, stunned and rather red with fury this evening when I mistakenly booked an economy room on bookings.com at the Radisson Blu Hotel Amsterdam Schiphol. I am at the top of the genius level with bookings.com and have stayed at a number of your hotels and NEVER made a mistake with my rooms which have been excellent but tonight I couldn't believe what I witnessed and was told that at your 4.5 star hotel you have two levels of economy rooms which are at 2 star level. How do hotels like the Radisson Blu get honoured high stars when they have rooms which are low quality, dirty, paper coming off the walls, cracked floor tiles - thats a health hazard in itself. I have never been so disgusted in fact I have take a video of this room that was given to me. Admittedly the staff handled me well, took the insults and said that I was not the first business traveller to have made a mistake choosing the Economy but what I meant to choose was standard.This should have been made clear that these rooms were of low standard. I mean when did the "economy" rooms be acceptable, who came up with such a silly idea at head office. Whoever gave this high level star rating should think again. Its so deceiving to know that these rooms exist at a hotel which I had so much respect for. Radisson Blu you should be ashamed and those economy rooms should be gone from your portfolio! You have let yourselves down and you are deceptive! No hotel who classed 4.5 star should have rooms of that calibre or am I just being naive here? This is a good story and article to be published! And I may well do some investigative journalism about this. I say to you, be more clear about the conditions of your rooms rather than your poor staff having to be humiliated and embarrassed, what kind of employers are you?! Yes I am fuming tonight! Thank God tomorrow eve is my last stay here. Cannot wait to leave, so deeply disappointed with my experience here, knowing rooms like this existe on two floors! Shameful. Sheraton, Hilton forgive me! I should have used my intelligence and gone with you, but I've alway deemed Radisson Blu another hotel of your level.

We stayed at this hotel and paid for a service to leave the car for 4 nights whilst we went on holiday. We returned to find the vehicle had been broken in to. When reporting to the hotel staff they said this was very common and produced a 'car break in form' for us to fill in. The hotel does not have adequate security to leave your vehicle and know about this problem but are not doing anything about it. This hotel should not be used for leaving your car, it is not fit for purpose of it can't offer a safe and secure place for your car whilst you leave it for a number of days.
This issue is not costing us a considerable amount of money for the excess for the insurance to cover the cost of fixing the issue and we have had items stolen from the vehicle.

Worst ever Customer Care Department
Been using Radisson Blu for over 15 years and hundreds of stays. One minor issue and I come to realise how abysmal their customer care is. No ownership, accountability or care shown and bounced between hotel and customer care department.

Well after reading the very mixed reviews our expectations of this hotel were very low…. What a pleasant surprise! The hotel was situated exactly where we had researched it to be … quite remote which was what we wanted. Our room was amazing …. Very large with a beautiful bathroom & well sized living area with an outdoor patio & a sea view. It was very clean & well kept. The staff were very friendly & couldn’t do enough for us. The girl at the Olivia bar went above & beyond for us suggesting creative cocktails always smiling & wanting to please us. We were joined by two other couples on our holiday & they too had fab rooms & were more than satisfied with this beautiful hotel. The food was amazing . We were there for 10 days & there was something different everyday … the omelettes were amazing made by lovely chefs. We read about the booking system for the speciality restaurants before we arrived so knew we had to book as soon as we arrived which we did & managed to get into most of the restaurants when we wanted. We did find out that last year three vouchers were allocated to those staying more than four days & this system for the restaurants seemed to work much better …. Maybe a different system could be put in place to be fair to all visitors?
I think as the season is winding down the staff levels were obviously depleting in numbers. The staff members work very long hours & it was obvious the restaurants were not able to accommodate guests at certain times due to staff shortages & were closed… perhaps the app could show this rather than show all the restaurants were full! It was also apparent once in these restaurants there were lots of empty tables… again lack of staff. Such a shame for visitors who missed out.
The pools were extremely clean & well maintained. The sea was a great option for an alternative swim with plenty of nearby loungers for everyone. The hotel provided excellent value for money with the all inclusive . Several of the bars offered premium brands as standard but the majority did not … it took a while to taste the different wines but there were a few which were quite acceptable ! The beds are super comfy & there was an abundance of clean towels. We would definitely return to this resort & it was certainly a great find . We have travelled extensively & I am super critical of the different hotels on offer . I would not hesitate to recommend this one. I would just say do your research before you go … it is quite isolated but all the descriptions make this very clear !

We staid in Basel RB and the bathroom was dated at least 40 years old. The room was small and dated and generally we were promised 10 percent off the food which did not materialise and double charged for breakfast, we have contacted said hotel without joy, no refund!!

Radisson Blu London Stansted Car Park Scam. This is a money making cartel by the hotel and car park operator, Parking Eye. Firstly, the car park is absolute rammed, with the hotel, selling spaces (£25.99 per day) via Just Park as well as to guests. There are simply not enough spaces and as a result customers park literally in any conceivable space. Hotel staff tell customers that it’s common practice to park wherever you can and this is fine and you won’t get a ticket (but guess what- you will!). You’ll then get a £100 parking fine from Parking Eye a week later in the post for not parking in a bay! Calculated and disgusting!

Attended function at Perth, Scotland RB. Function room booked some weeks ago for day including lunch. Arrived through rear door from car park. Immediately met with strong damp smell. Got to room. Others had arrived. All chairs were dirty and stained. Rubbish on floor, dirty windows. One of our group went to find manager only to discover hotel had been taken over by Government for refugees. We should have been told that. Only staff appeared to be chap in reception area and lady in kitchen. Another function room was in use. We cancelled lunch, had part of the meeting in the room and rest out in the garden. I started to suffer from my allergic asthma. Fortunately had an inhaler with me but it confirms the poor state of the room. As for the toilets …

8565 radison points worth a total of £8.50 off my stay.
Apparently the value of the points fluctuate depending on the venue and date of stay.
Absolute scam of a points offer, will no longer be staying with Raddison group as they clearly mislead customers about the value of their custom.
No reply from customer service or central reservations avoid this hotel chain at all costs!

My recent stay at the Raddison Blue Birmingham was a frustrating and underwhelming experience, leaving me with little to recommend about this particular hotel. From the unprofessional and unhelpful staff to the subpar breakfast, every aspect of my stay was disappointing and did not live up to the standards of what one would expect from a luxury hotel.

The rooms, which should have been the highlight of the stay, were instead a source of constant frustration. The basic room was so bad that I decided to upgrade to a suite in the hope of finding some respite, but even this did little to improve my experience. One of the most glaring issues was the complete lack of power sockets next to the bed, which made it difficult to charge my devices and work comfortably. With only two power sockets available in the entire suite, it was an inconvenient and frustrating experience that detracted from the overall quality of the stay.

Moreover, the outdated decor and furnishings in the suite were underwhelming, and far from the luxurious experience one would expect from a hotel that brands itself as "Blue". The entire space felt drab and uninviting, with no attention paid to the details that would make it feel like a luxurious escape. It was clear that the hotel had not made any efforts to update the rooms or decor in some time, which made the overall experience seem lackluster and outdated.

Furthermore, the unprofessional and unhelpful attitude of the staff made the stay even more unpleasant. The lack of customer service and attention to detail was concerning, especially for a hotel that brands itself as a luxury experience. I felt undervalued and ignored, with staff showing little interest in ensuring that my stay was enjoyable.

The breakfast was perhaps the most disappointing aspect of my stay. The options were limited, and the quality was far below what one would expect from a luxury hotel. The lack of fresh ingredients and poorly cooked options made for a less than satisfying start to the day. Overall, the breakfast was a letdown and did not live up to the standards one would expect from a hotel of this caliber.

In conclusion, my experience at the Raddison Blue Birmingham was one of frustration and disappointment. The outdated rooms, lack of power sockets, unprofessional staff, and poor breakfast options left me feeling that this hotel was not worth the premium price paid. If you're someone who values luxury and attention to detail, I would strongly advise looking elsewhere for your next hotel stay. The Raddison Blue Birmingham simply does not live up to the standards that one would expect from a hotel that brands itself as a luxury experience.

Have stayed in this hotel many times over the years as a handy start to a holiday with parking. Due to unforeseen circumstances had to book last minute so paid a hefty price. Paying to arrive at a hotel , to unload a suitcase is unusual and if you can do it within 10 minutes then you can avoid the minimum £6 fee! Check in horrendous, long queues but got there eventually. Key did not open the room so all the way down again to reception where the inference was that we were not using the key correctly, interestingly many people had returned to the reception with the same problem.
The room looked ok but when looked carefully was dirty, hole in bed linen. Kettle present, no water provided so only bathroom tap , crusty with limescale, no fridge so no bottled water there. Unbelievable to pay over 200pounds for a grotty room! Dirty sofa, curtains and walls, not impressed. Will look elsewhere in future.