Radissonblu Reviews 

Stayed here recently for a musical that was being shown in the nearby Cardiff theatre. Upon arrival into the room there was faeces in the toilet, so the room smelt awful. Luckily we were running late for the musical so was straight out, but all the same it really took the shine of our evening as was obviously something we later discussed that evening... after all, any hotel even a 1* should have a clean room and a clean toilet!

Secondly upon returning back to the hotel after the show, when attempting to use the lamp next to the bed the actual lamp itself fell off leaving all the terminals on show... so a massive health and safety risk, as if I had touched them then I would have surely experienced a shock. Also imagine I had a child in the room with me.... it's not worth thinking about!

Lastly upon going down for breakfast the following morning the lady that greeted us was simply, morning.... enjoy your breakfast... that was it! No showing us to our table or even showing us where everything was. It was as if we were regular customers and knew what to do... this was the first time we ever stayed in this hotel.

We naturally complained about this experience and the hotel refunded the stay.... however no complimentary stay or proper genuine gesture to say sorry. Our evening was ruined in a way, and the issues we had shouldn't have happened to anyone. The hotel classed all these issues as something their 'satisfaction guarantee' would cover!!! Again, that says it all. For a company to accept a health and safety risk in the room and faeces being left in the toilet as something that would be classed under their guarantee amazes me!

Actually hold on.... they offered us a free breakfast if we pay to stay again!!!! Yep, that says it all.

I would advise based on our experience to stay at the big sleep hotel nearby or another hotel in the area. Their staff clearly aren't on the ball to leave such a hazard in the room, faeces in the toilet and a total lack of care and attention at breakfast.

I stayed here recently for my partners Birthday and we were very lucky to be upgraded to Business Class - we were on the top floor with a view to die for! Everything at this hotel was great :)

Wow what can i say about this place! The whole vibe is wicked, big comfy beds and chelsea tv in the room, what more can you ask for? You can even make sandwiches at breakfast. Love the whole brand, respect out to the staff who gave me a few pointers about locating ice cubes, respect. Would deff reccomend to friends and foe.

Hoteller af høj standard og normalt til rimelige penge. Benytter dem gerne, hvis de er repræsenteret i den by jeg besøger. God service og lækker morgenmad. Værelserne er altid af god standard og rene og pæne. Kan anbefales.

Wow!
Exellent.

If you're going to Jersey and want a top class hotel in an enviable position then choose Radisson Blu Waterfront in Jersey. Excellent staff - rooms that are clean, crisp and gorgeous and the touches of service that make you feel very special indeed. I have already started booking my next trip there!