Royaldesign.co.uk Reviews 

Super quick delivery and items look amazing

Great communication and the parcel arrived safe sound and a day early . Very professional company

Prompt dispatch of a great produc at a competitive price, which I found hard to find in stock elsewhere.
Thank you

Products arrived quickly and in great condition, with a nice & kind letter - nice touch!

With a variety of home goods, website is easy to navigate and delivery is consider fast

Received the product without the correct UK power plug. I also experienced a bad contact in the switch.

Arrived promptly and great quality product!

Yet again Royal design as delivered an excellent service and product.
You’re the best !!
Keep up the good work

Haven't had time to inspect chairs yet but Fedex delivery service was awful. With such a high value item, no opportunity to choose convenient delivery date. Only found out on day of delivery that it was going to happen. Items not well packaged at all and not received as described. Response from Royal Design was unsatisfactory. Now I have inspected chairs I have asked for replacements as they are below a reasonable standard and poorly made/ coated. I have not received a reply to my request for over a week now, and not sure when they will let me know what is happening. I have sent many photos of the scratches etc

Easy ordering, good sale prices, quick delivery. What’s not to like? Oh, and lovely products😍!

Love my new dining set! Excellent service.

Nothing wrong. Excellent service. Pressed wrong button

Wonderful vase well packed - good delivery! Thank you.
I love it!

The pot arrived completely shattered. I have emailed your customer service email address many times . I received one email in response saying that you would look into the issue and nothing since. I think your customer service is the worst I have ever experienced . I will never shop with your company again and never recommend anyone else to either.
Despite emails suggesting a refund , none has arrived and it has literally been months since the company assured me that one was being issued. Most recently in the first week of September, apologising for the further delay and assuring me that I would be refunded within five days. Since then no communication and no refund Terrible experience.

I had a shocking experience yesterday with the
FedEx International Economy Freight delivery of 92 kg marble Epic Table by Gubi. If I knew that before , I would never order large items from this shop. The date of the delivery was 27/08 on the web site with tracking, but the courier decided WITHOUT any notification deliver it yesterday , 20/08. One (1) person delivered huge two wooden boxes ( more then 100 kg) to my drive way and left it unprotected from the weather .I tried to reschedule , but he didn’t accept it . Then I spent a half of the day to find 3 men to unpack this wooden boxes with special tools ( just a screw driver doesn’t work) and to bring the top and the base of this table into my house . And then assemble it! You need to be aware before you order - you need three men for that table! And approx 3 extra hours of your life to deal with the issue this delivery caused and extra £150 for the workers . I think this information should be provided before the order . It’s absolutely ridiculous service, will never order large items from this web site again . I am the interior designer , i have never experienced anything like that and the most important- it was not announced in advance . There were no choices given how to organise it better, to ask for help in advance or etc . Very disappointed with a treatment customers like that.

Delivered before estimated day of arrival. Parcel was crockery delivered without breakages.

Excellent products, very fast delivery, with updates. Recommend the fabulous Alessi Parmenide (grater) & wonderful Fiskar range.