Shanly Homes Reviews 

We recently bought our dream home from Shanly Homes at the Moorfield Mews development, and we couldn’t be happier with the entire experience. We first found the development online, called to enquire, and decided to walk in, and from that very first moment, we were made to feel welcome.

We were warmly greeted by the on-site sales manager, Mr. Jazz Virdee, who showed us around and helped us realise straight away that this was the home we had been looking for. Jazz and the team went above and beyond to support us throughout the process, helping us find a mortgage broker, chasing solicitors to keep things moving efficiently, and ensuring we settled into our new home smoothly.

The house itself is built to an exceptionally high standard, with outstanding finishes, thoughtful design, and excellent facilities and amenities. We would also like to thank Ashley Miller, the Senior Site Manager, whose dedication and attention to detail ensured the homes were built to the highest quality.

Shanly Homes also provided clear instructions, great customer support, and all the guarantees we needed to feel safe and welcome in our new home.

We are truly grateful to Jazz and the entire Shanly Homes team for making what could have been a stressful journey feel smooth, personal, and exciting.

Great service!
Sale consultant Jazz V. provided great service, was so helpful, friendly and patience. He quickly responded to all emails and provided all information which I required.

first class service from Jaz at the staines development. good knowledge and very professional

We recently moved in to a beautiful 4 bedroom house at Magna Gardens in Purley-on-Thames. The whole process from start to finish has been a great experience thanks to Lexi who has been extremely helpful, friendly and supportive throughout. Her regular communications have been appreciated.

We visited Moorfield Mews looking for a home and were absolutely blown away just wow! We were looked after by Jazz, who was an excellent sales extraordinaire – friendly, knowledgeable, and genuinely helpful throughout. The whole experience was smooth and professional. We’d highly recommend this development to anyone searching for a new home. Great service all around!

Viewed the newly launched apartments at Moorfield Mews. Special thanks to Jazz from the sales team—professional, knowledgeable, and incredibly patient throughout the process. Highly recommend both the development and Jazz for anyone considering a new home.

came into Moorfield Mews, looking for a 2bed home. plot 22 wow.. we were seen by Jazz - an excellent sales extraordiner.. would recommend this development. great service.

I bought plot 34 - 4bed home. Me and my family are so happy living in our new home. Shanly have been so accommodating by providing and assisting with our move, whilst we have had external trades coming in. Jazz has been impeccable and professional throughout the whole process. This would not have been possible with Jazz. And also a big Thank you to Clive and the build team. We are loving our new home. Thank you Shanly Home.

I wanted to say what a wonderful experience I had recently while viewing a new development 'Magna Gardens', Purley.
I was greeted at thesite by the sales consultant Lexi who was professional, smart in appearance and knowledgeable about the site.
My situation was a little unusual and required discretion which was respected and handled perfectly by Lexi.
I had just dropped into the site and Lexi showed me round but was not pushy in any way.

I had the pleasure of working with Kerry, Sally and Michael during my purchase. All were extremely helpful, easy to work with and accommodating. Any queries or action points were dealt with swiftly and generally the purchase process was smooth. Thanks all.

Can't fault Shanley Homes with are move to Little Green Shona has been such a great help to us with the process from start to finish always keeping us up to date with proceedings and guiding us what is always a stressful time Helen and Sue were also very helpful and Steve the site manager has been a fountain of knowledge great help Good feeling about this place
Gareth and Jan Glover

I have recently completed a purchase of a lovely apartament at Waterside Quarter in Maidenhead and I must say my experience with the Sales and Marketing team was wonderful. The team was very attentive and helpful throughout the whole process and I have received a lot of advice on associated matters. I’m now looking forward to moving into my new flat!

It was my first time buying a house and I was incredibly grateful to the entire sales team for the time they took to support me and explain each step. They were super accommodating to each of my questions and requests, and were a friendly face upon move in. I would HIGHLY recommend buying with Shanly.

Recently completed on a 5b house by Shanly. It has been over 10 years since I last experienced buying new build and was pleasantly surprised by the Shanly team.

The sales team (Kerrie, Michael, Rosie, Sally) were all extremely friendly and contactable from the first visit and even post-completion. The purchase process ran smoothly and completed on time, and I am very happy with my new property.
The property is well insulated (heat and sound), and completed to a high standard with high quality fixtures.
I would recommend having a pre-completion snagging inspection completed. This is just to allow any remedial works to be completed before handover, unlike with my post-completion snagging. The snagging remediation is being managed to a good standard, and very few minor snags were actually identified.

My experience so far moving into Waterside Quarter has been great! It’s a beautiful flat in a wonderful area of town and I’m absolutely over the moon to be able to call it home! Though there were some bumps along the way (not due to Shanly) I’m officially a resident of these gorgeous flats! Shout out the the whole team at Shanly for helping and assisting in making this happen! They’ve all been so kind and have gone the extra mile!
Though I am waiting for the last snags to be sorted everything so far has been great! So thank you again to Rosie, Kerrie, Michael and Sally! A brilliant team and I feel very fortunate to have had their support during the whole process!

Buying our new home from Shanly Homes on the Purley Magna development has gone very smoothly thanks to Lexi from the sales team.
Lexi was very welcoming, polite and extremely professional at all times, keeping us updates throughout the whole house buying process.
Massive thank you personally to Lexi, an asset to their team.

We have now been in our Shanly Little Green, Aston Clinton home for a year, and it has been nothing short of a constant stream of problems, leading to severe stress for me and my family.

Alarm bells should have been raised by the way we were treated before purchasing the house. The sales team repeatedly issued unreasonable threats to pull out of the process over issues that were completely beyond our control (specifically regarding our buyer’s process). It was as if they didn’t understand how a housing sales chain works.

It quickly became evident that we were being rushed into a house that was neither safe nor fit for purpose, as the past year has proven. Even from my untrained eye, there were clear snags ranging from minor to major issues. When we raised these concerns, there was little communication or action taken. As a result, I commissioned a full professional report and presented it to Shanly.

We were shocked to discover the extent of the defects and poor build quality, with the report identifying 220 issues. Among the most urgent were the boiler not being properly secured to the wall, loft pipes not being sealed or fitted correctly, and most seriously, the complete lack of fireproofing in the garage. This poses a significant safety risk to everyone in our home, as well as visitors and neighbours, especially given that both garages contain vehicles and electrical equipment. To this day, we are astounded that we were sold a house in such a dangerous condition—one that does not reflect the value we paid. Without this report, something very serious could have happened to our health and safety.

Despite the severity of these issues, there was still a lack of urgency and accuracy in addressing them. We ultimately had to escalate the matter to a dispute resolution service to reach a settlement and put these issues behind us.

Even after this process, we continue to find new problems in our home, many of which require two or three visits to resolve due to the incompetence of professionals failing to diagnose issues correctly the first time or performing inadequate checks to ensure their work is complete. To be fair, some contractors are not entirely to blame, as poor senior-level leadership appears to be a contributing factor.

For anyone considering purchasing a Shanly home, we recommend caution. Be sure to arrange a professional inspection before completion, and be mindful of the aftercare service you are likely to receive. We sincerely hope that your experience is better than ours and that Shanly takes steps to improve its processes based on the issues we have faced.

Cannot fault Shanly Homes. Myself and my partner have just bought a newly built Shanly home and it has been built to such a high quality. The process and communication when purchasing the property was also faultless.

MOORFIELD MEWS IS an amazin development in Staines upon thames , houses are modern and spacious,
lovely area, excellent transport links, family friendly, jazz is very kind and professional, I highly recommend friends and family to buy Shanly Homes in London