Sitpack ApS

Ich habe vor 10 Monaten über Kickstarter den Campster 2 Stuhl und noch ein wenig Zubehör gekauft und bezahlt. Obwohl die Firma diese Produkte jetzt schon seit Monaten auf ihrer Webseite anbietet, wurden meine bestellten Waren bis heute nicht ausgeliefert. Auf Rückfragen bezüglich der Lieferung gibt es immer neue Ausreden.
Im Rahmen der Kickstarter-Kampagne gibt es auch sehr viele weitere Kunden, welche die Waren bis heute auch nicht erhalten haben.
Entweder handelt es sich hier um Betrug oder die Firma hat ihre Logistik so komplett nicht im Griff, dass sie es nicht schaffen die bestellten und bezahlten Waren innert Monaten zu liefern.
Ich rate jedem ab, bei dieser Firma etwas zu bestellen.

Hurtig levering (2 dage).

Produktet virker stabilt og i god kvalitet. Ikke afprøvet "rigtigt" endnu, men må opdatere anmeldelse hvis oplevelsen ændre sig over tid.
Indtil videre rigtig positiv

Dårlig kvalitet, og ekstremt svært at få sine penge retur

1 * fordi 0 ikke kan vælges.

Fup fra ende til anden.
Kickstarter projekt, der stadigvæk mange måneder efter ikke leverer til backerne men kommer med lange kedelige historier om,hvordan det hele tiden er nogle andres skyld.
Efter sigende er det lidt bedre ned webshoppen, men uverderhæftighed og maskinagtige ligeglade svar, dog uden fremdrift, er mantraet.

Mit råd, bliv væk, den slags forretning skal man ikke støtte.

Opdatering august 2024, på opfoprdring fra "jonas":
Medio Juni, efter at have meddelt dem, at nu blev det en politisag, dukkede stolene op.
KORS noget kineserskrammel !
De stinker af Kina, er en skønsom blanding af for stramt, for løst og for ringe ... og så er de tunge.

Så, efter at have fået produktet i hænderne, kan jeg kun understrege:
LAD VÆRE med at købe dem. Stolene er noget kineserskrammel, kundeservicen er ignorant og robot-agtig.

Backed campster 2 on kickstarter more than a year ago, where they promissed deliverance summer 23.. still nothing, except an extra bill for higer freight.
Avoid these scammers

Jeg købte en Sitpack campster II og blev først imponeret af hvordan stolebenene er lavet, hvor nemt de slåes ud og hvor godt man sidder i så lille en stol.
Termocoveret var dog svært at sætte på stolen og sidder så stramt at det er gået i en syning, men efter at have mødt virkelig god kundeservice, får jeg tilsendt ny prototype på cover, som skulle passe bedre.
Derudover er stoffet blevet lidt slapt i sædet efter kort tids brug, maling skaller af benene og pakkeposen var gået i stykker ved ankomst.

OPDATERET:
Jeg har fået en rigtig god kundeservice og respons angående min anmeldelse af stolen. Jonas har været så venlig at sende ny stol og cover, så jeg krydser fingre for at det kun var denne ene stol der havde fejl og mangler.

Opdatering: jeg har fået god og hurtig respons på min seneste henvendelse, med beklagelse over, at min ordre var misset. Jeg har modtaget en meget flot goodieback, som kompensation.
Så 👍 til Sitpack. Nu glæder jeg mig til at tingene i brug.
TAK

Jeg bestilte varer den 12.3.24. Modtog ingen besked om bekræftelse på min bestilling. Pengene blev trukket dagen efter. Kan se på FB at nogle modtager bestilte varer efter få dage. Jeg har sendt besked på messenger - få svar på engelsk. Megadårligt. Link i svaret til en uforståelig sporing.
Kontaktet firmaet på telefon, men får kun musik som svar. Jeg har også skrevet på firmaets FBside, men ingen respons.
Virkelig dårlig behandling af kunder. 🙁

I haven't received my Campster 2 chair yet eventhough I was an "Early Bird" backer way back in April NO update when I will ever receive this chair!....I've written Sitpack Customer Service a few times and got the SAME reply...I even contacted KickStarter told them this seemed a little "sketchy".....So who knows!...I could be wrong and the chair might mysterious show up????

I think this is a scam Kickstart campaign. Too many cycles of updates, pushing you back to their ecomm site trying to upsell you to add to your original pledge, with the promise of "oh just one more issue to iron out before we ship" followed by "sorry there has been another delay". Come on Sitpack, prove me wrong by actually delivering on your pledges.

Backed the campster 2 on kickstarter and shipping was due to start in August. It’s November and looks like no one has received any chairs and no responses or updates. Feels like a scam here.

Backed on kickstarter, never get any response when you do it’s full of excuses or lies and it’s not just one or two people with this experience it’s everyone.

Backed the “Campster” on indiegogo. They did not ship for over 2 years! Beware.

As the previous client said I preorder a steel carabiner (octo) on May 2022.After 6 months they asked me 10 more $ for the titanium one because the steel version had run out!I refused and asked for refund.
Then start to find out what kind of company they are…..After a month no response and no refund!!!!Keep away!!!They are not act with an professional and Honest way…no product and no refund!!!!

Dishonest company.
Sent money. Long time did not hear. Chased after carabiner order advised they did not have the steel and I could pay 10usd more to get titanium.
Again long time no hear.
Contact them and they told me they ran out of the titanium.
They have no communication with those who pay them. No curtesy.
AVOID THEM

Be aware this company is a sham, despite my many attempts to find where my order i still have not received anything for over 18months

I backed the development of the siTpack Campster on Indiegogo and, like many, many others did not receive the chairs I paid for. I accept some funding campaigns fail, that's just a risk one takes when backing projects, but that's not the case with this company as these chairs are openly for sale on their web site. It appears they were happy to take my money without supplying the goods.

I ordered the original SitPack, the SitPack Zen and the new Campster. I got all of these through KickStarter so there was a good year long wait before they arrived. The SitPack and SitPack Zen both broke, rattling in the tubes and eventually didnt work at all. The Campster however seems to be robust and so far is working ok, albeit a little difficult to grip as the posts are so thin. I was sent a new SitPack original and Zen (due to previous ones being faulty) so this is really great customer services, and they do respond to queries regardless of what other reviews have said on here, they are a legitimate business and are not scammers. Thank you

Excellent product (Campster) and excellent customer service.

Just don't. Does this company even exist? Is Krist M. real? My replacement should have been shipped a year ago.

This company has the most appalling customer service. I can't even say it's their response I'm unhappy with - the problem is I can't even get a response! I have tried to contact Sitpack several times recently, via Facebook, Messenger, WhatsApp, email, and the Indigogo platform. All I am trying to do is change, or make sure they have the correct, shipping address for a Campster chair I backed via Indiegogo. No matter what I do, I cannot get a reply from anyone. I've begged them to reply but I've had no response whatsoever. It's so poor.