This is a great small independent business that knows it's stuff. They stock a great range of stationery items, including Japanese and Korean ranges. I have bought quite a few things now. Delivery... Toon meer
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Lees wat reviewers zeggen
I'm a regular customer for a while now, and reached out to The Journal Shop asking when they might expect a restock on an item I wanted that was sold out. Their customer service person went above and... Toon meer
I saw a video on Instagram showing my favorite artist using a product from The Journal Shop, some really cool foldable scissors. I live in the USA and they are based in the UK. I put the scissors in m... Toon meer
Made an order and got delivered the wrong items. Reached out to customer service who said they'd investigate the issue but complete radio silence since then. Pretty disappointing because I'd heard g... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Journal Shop is for people who know that stationery is never just stationery. We stock Hobonichi, Traveler’s Notebook, Blackwing, planners, stickers and cult Japanese favourites, alongside a carefully chosen range of notebooks, paper goods and desk essentials that are as useful as they are lovely to own. We’re here for people with strong opinions on paper quality, a soft spot for good design, and a habit of finding joy in the little things. Whether you journal daily, plan obsessively or simply want nicer things on your desk, The Journal Shop is all about thoughtful stationery and a shopping experience that feels easy, friendly and well looked after from start to finish. We ship worldwide, and are always very happy to send a little stationery joy your way.
Contactgegevens
167 Great Portland St, 5th Floor, W1W 5PF, London, Verenigd Koninkrijk
- info@thejournalshop.com
- www.thejournalshop.com
4,4
Uitstekend
95 reviews
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Heeft 16% van zijn negatieve reviews beantwoord
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Amazing product selection
Amazing product selection, I have found some real gems on this site over the years. Customer service has always been professional, friendly and responsive. I get my Hobonichi here every year.
12 januari 2024
Review zonder uitnodiging
Payed 75€ fro a 24,95€ notebook
I ordered a 24,95€ notebook, a small one (A5), payed 20€ for the shipment thinking that duties are included since it's a 20€ shipment of a small notebook. And now I'm asked to pay 27,75 in duties. And the solution was..."we understand your frustration, and we are sorry" Nothin in terms & condition mention shipment to Europe.
4 december 2023
Review zonder uitnodiging
I wish I could give them 0 stars
I wish I could give them 0 stars! Never ever buy anything from this shop. Because god forbid you need to refund or return an item! I’ve been waiting a month and they keep saying sorry our warehouse is busier than usual. The customer service rep is lovely but this is just unacceptable. On top of that if you want to return an item you have to pay for the postage yourself and I’ve been waiting so long for a refund that the tracking number is no longer valid!
6 oktober 2023
Review zonder uitnodiging
UK version of JetPens
Ordered here twice already and positive experience so far. They're well packed and delivery was quick. I love the planners here, something you can't get in most stationery shops here in the UK.
9 september 2023
Review zonder uitnodiging
Outstanding customer service
I have had nothing but positive experiences shopping here. I just ordered something late as a gift and when I emailed to ask if they could prioritise it they were straight back to me with a promise to get it in the post today with two day delivery at no extra charge. They have a great range of products and there is the joy of dealing with real, named people and an independent business instead of one of those massive online e-commerce shops where no one cares.
4 september 2023
Review zonder uitnodiging
Delivered wrong items
Made an order and got delivered the wrong items. Reached out to customer service who said they'd investigate the issue but complete radio silence since then. Pretty disappointing because I'd heard good things.
Save yourself the hassle and use another store.
17 augustus 2023
Review zonder uitnodiging
Had wonderful experience buying from.
Had wonderful experience with buying a Traveler’s Notebook. Was priced much lower than most other places.
Came quickly and packaged nicely.
26 april 2023
Review zonder uitnodiging
This is a brilliant stationery store!
This is a brilliant stationery store and they have an impressive range of items available. I’ve purchased a few traveler’s notebooks and hobonichi planners throughout the years and have loved my products and experience with the company. Would highly recommend!
14 mei 2022
Review zonder uitnodiging
Loads of lovely things to choose from
25 januari 2022
Review zonder uitnodiging
The BEST stationery shop
The BEST stationery shop! Lovely member of staff spent about an hour with me discussing the various merits of the Hobonichi and Hightide planners that I had been looking at online. Incredibly helpful - I’m super impressed.
7 november 2021
Review zonder uitnodiging
I really love this company
I really love this company. Been using for years - to buy the travellers notebooks and hobonichi diaries. They stock really interesting things and the service is always excellent!
6 november 2021
Review zonder uitnodiging
Really great service and interesting…
Really great service and interesting products. Recommended
27 september 2021
Review zonder uitnodiging
Great range of journaling products
Great range of journaling products, the best in the UK. Reasonable prices and great shipping rates. I really like their loyalty scheme too, makes me want to shop with them more often!
22 juni 2021
Review zonder uitnodiging
Just great!
Love this shop, easy to use, interesting products and great service. Thanks guys.
29 december 2020
Review zonder uitnodiging
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