We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... Toon meer
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Lees wat reviewers zeggen
I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... Toon meer
Always a pleasant experience when communicating with The Personal Agent Staff. Special thanks to Katy Jones! A lovely lady and delight to meet when carrying out our property inspection. Katy was so ac... Toon meer
Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
Contactgegevens
2 West Street, KT187RG, Epsom, Verenigd Koninkrijk
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Andrew was very polite and respectful…
Andrew was very polite and respectful and generally a lovely, helpful young man, he's a credit to your company.
Kim Brooks
19 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Kim,
Yes he is, and thank you for your kind words.
Kind regards
Andrew was great on the phone just now
Andrew was great on the phone just now. Really understanding and making are move efficient as possible. Highly recommend!
19 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thank you for sharing and your 5-star review Jaylieswan.
Kind regards
Feedback on Becky
I've had a great experience dealing with Becky at The Personal Agent.
She has always been friendly, helpful and quick to respond to any questions or issues we had. She kept us updated throughout and was great at communicating with our landlord, making sure things were followed up and resolved.
Most recently, she helped us with some garden works that had been discussed before we moved in and kept us informed every step of the way until everything was sorted.
It's been a pleasure dealing with her, and we really appreciate all her help.
17 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Selma,
Thank you for your kind words. We're delighted to hear that Becky has been such a great support and that her communication and commitment made a real difference throughout your tenancy. It's wonderful to know she kept everything on track and ensured the garden works were completed as promised. We truly appreciate your feedback and are so pleased you've had such a positive experience with us.
Kind regards
Solid service!
Have recently partnered with The Personal Agent as a landlord, I have found the service and relationship great so far. The staff are responsive and agreement was straightforward. I also appreciate the quick responses and help by Becky!
15 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thats great to hear, and thank you for sharing your experience M.
Great viewing with Andrew
We had a very successful viewing on a lovely property. The property was well described and just as pictured. Andrew showed us around and answered all of our questions. Very pleased with our experience.
16 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Taya,
Thank you for your 5 star review. Its really appreciated.
Becky was very helpful and professional Becky 5 star.…
Becky was very helpful and professional iam sure a true asset to your company.
12 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thank you Tim, and we have shared your review with Becky. She is over the moon.
Kind regards
Stephanie has done an excellent job in…
Stephanie has done an excellent job in dealing with the progression of my new tenant into my flat, keeping me informed at all stages and with the issue of the new agreement. Well done!
9 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Clifford,
Thank you for your feedback. We're delighted to hear that Stephanie did such an excellent job keeping you informed throughout the process and handling the new agreement. We'll be sure to pass your kind words on to Stephanie. Thank you for taking the time to share your experience.
Becky is amazing
Becky is amazing. Very responsive and always willing to help. Fast replies and quick in action!
Thank you Becky!!
Nathan Martin
(Fusion Lets)
8 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thank you for sharing Nathan and your 5-star review
The Personal Agent; Becky Moore
I have been using The Personal Agent successfully for years. I recently had an interaction with Becky Moore. She was quite flexible, accommodating and professional in rescheduling our appointment to facilitate my availability. Good service.
27 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Alijah,
Thank you for your kind review and for your continued support of The Personal Agent over the years.
We're delighted to hear that Becky provided such a positive experience. Becky takes great pride in delivering a flexible, professional, and accommodating service, and we're pleased that she was able to reschedule your appointment in a way that suited your availability.
We will be sure to pass on your lovely feedback to Becky. Thank you again for taking the time to share your experience
Becky Moore at Epsom Personal Agent has…
Becky Moore at Epsom Personal Agent has been consistently responsive, helpful and professional in managing issues relating to the property I'm renting.
27 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Maria,
That's great to hear and we will pass your kind words on to Becky.
Kind regards
Mark was great at supporting us with…
Mark was great at supporting us with our purchase. There were some difficult moments and he remained calm and professional to support us through negotiations. We are very grateful and settling in to our new home
7 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Hi Beth,
Thank you for taking the time to write a review, and its great to hear that Mark supported you through the process.
We wish you all the best in your new home.
Kind regards
Becky Moore is a great asset to the…
Becky Moore is a great asset to the personal agent. Very personable and professional.
27 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thank you for sharing Yas, and for your 5 star review
Stephanie and all the letting staff…
Stephanie and all the letting staff have been very knowledgeable and helpful throughout the whole process. Stephanie had endless patience with us and positive at all times
4 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Dear Mr & Mrs Wightman,
Thank you for your kind words. We're delighted to hear that Stephanie and the rest of the lettings team were able to support you throughout the process.
Stephanie will be especially pleased to hear your feedback. Her patience, positivity, and dedication to helping our clients are qualities we truly value, and it's wonderful to know they made a difference to your experience.
We really appreciate you taking the time to leave a review and wish you all the best in your new home.
Kind regards
Fantastic Rental team at Persoanl Agent
Due to family circumstances we needed to turn to Personal Agent for advice and support with regards to some tenants we had. They were fantastic and guided us through the whole situation. Stephanie and her colleagues were really supportive and helpful. Can't recommend them highly enough if you are a landlord.
30 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Dear Hilary,
Thank you for sharing your experience. We understand that dealing with tenancy issues can be stressful, especially when personal circumstances add further challenges, so we're pleased we could be there to help when you needed us.
Stephanie and the team work hard to provide practical advice and clear guidance, and it's wonderful to hear that their support made a positive difference. Your feedback means a great deal to us, and we're grateful for your recommendation.
Wishing you all the very best, and please don't hesitate to get in touch if we can assist you again in the future.
Kind regards
Becky has been extremely efficient…
Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.
2 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Dear Nico,
Thank you for your kind review and for choosing us again. We're delighted to hear that Becky has been so helpful, responsive, and efficient throughout your tenancy. We'll be sure to pass on your lovely feedback to her.
Kind regards
The team
The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!
2 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thank you for sharing MD, and for your 5-star review
Thanks to Becky Moore from Epsom branch.
Thanks to Becky Moore from Epsom branch for getting things done and moving with our property maintenance.
1 juni 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
You are most welcome Aivars, and thank you for sharing
Personable Agent
Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you
26 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Thats great to hear, and thank you for sharing.
We’ve been customers for over a decade
We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.
29 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
That is great to hear, and thank you for trusting and using us to help you over the last decade. We really appreciate your support.
Kind regards
Supportive, helpful and efficient
The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.
28 mei 2026
Review zonder uitnodiging
Antwoord van The Personal Agent
Dear Lily,
Thank you for your kind words and for trusting us with your property over the last five years. We're delighted to hear that you've had such a positive experience with the Epsom team. Stephanie will be especially pleased to hear your feedback, and we're glad her support and advice have been so valuable. We really appreciate your continued trust in us.
Kind regards
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