The Sleep Shop has an excellent selection of beds, in fact everything you could wish to see, laid out in a modern welcoming store. The sales staff are welcoming and knowledgeable - and most importantl... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
The Sleep Shop has an excellent selection of beds, in fact everything you could wish to see, laid out in a modern welcoming store. The sales staff are welcoming and knowledgeable - and most importantl... Toon meer
Bedrijf heeft geantwoord
Bought a new Sealy mattress - best price anywhere and great service! Even a very thoughtful follow-up email a few weeks on to see how we were getting on. Great reliable service!
Bedrijf heeft geantwoord
The bed we order from The Sleep Shop looks great, although no one has slept on it properly yet to test it. However, the staff were all really friendly, helpful and knowledgeable from the sales staff,... Toon meer
Bedrijf heeft geantwoord
Excellent customer service from beginning to end. They phoned me and thanked me for my custom. They followed up with 2 other phone calls advising when and at what time we would receive our mattres... Toon meer
Bedrijf heeft geantwoord
The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer
Oakside Industrial Park, East Road, Sleaford, Lincs, NG34 7EQ, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We ordered bedroom furniture, 2 x chest of drawers, and 2 x bedside tables. Order was delivered on time, delivery was as promised, quality of the furniture was expected.

Antwoord van The Sleep Shop
Staff helpful. Not pushing you to buy something. Spoke to us about the mattress we chose. Tried as many as needed

Antwoord van The Sleep Shop
Mattresses are very good at a very competitive price excellent comms no bots!

Antwoord van The Sleep Shop
Ordered a mattress from the Sleep Shop via their wesbite. Price was much better than any of the competitors. The shop rang to arrange delivery and it was with me a couple of days later. Excellent service, would recommend.

Antwoord van The Sleep Shop
I previously ordered a mattress from the sleep shop and was very happy with their service the mattress arrived on time everywhere else was more expensive i don't think you will find a better price so I ordered a complete new bed and mattress for my mum she's very happy it arrived on time and again you won't find cheaper so 5 stars for an excellent service and they contact you after to make sure everything went ok which to me is great customer service

Antwoord van The Sleep Shop
I received excellent service from start to finish, purchasing one item over the phone and another in the shop, and I am very pleased with both. Delivery was spot on and the gentlemen were friendly and very helpful.
I was extremely pleased with both the service and goods provided.

Antwoord van The Sleep Shop
The item was delivered within the specified time window and the delivery man was courteous.
The item itself is of a very high quality.

Antwoord van The Sleep Shop
The sales person was charming, efficient and knowledgeable, the item I bought was delivered on time and with respect to our property.
The whole experience was quite comfortable with no problems.

Antwoord van The Sleep Shop
First time using the Sleep Shop for buying a Silentnight Ultragel mattress which is great. Excellent customer service when I called and also delivery men very good too. Would definitely use again.

Antwoord van The Sleep Shop
From start to finish it's been a really easy and simple process. I have been updated along the way and my mattress was delivered on time exactly when they said it would. The two gents delivering were lovely and even took it upstairs for me. Would definitely recommend buying from here and I will do again in future. Thank you

Antwoord van The Sleep Shop
We've replaced all of our beds and mattresses over the past 3 years. Always had friendly and knowledgeable service from the staff in the shops. Living in an old cottage with a twisty narrow staircase any large deliveries for upstairs have to come via a bedroom balcony. The delivery guys couldn't have been more helpful and happy to hoist them up that way. Nothing too much trouble.

Antwoord van The Sleep Shop
A family run business - all the staff go above and beyond to ensure they deliver an excellent service. A pleasure to be able to suport

Antwoord van The Sleep Shop
Ordered a new mattress for my mum online, I made a bit of a mess of it but as soon as I spoke to the lovely helpful lady (sorry didnt get your name) it was all sorted. Kept in the loop all the way through with accurate updates and delivery was superb. Mattress was exactly what was needed. Would not hesitate to use again and will happily recommend to others. Thank you for a fantastic service and a really
competitive price.

Antwoord van The Sleep Shop
Great experience - Firstly I ordered my mattress but I was due to go on holiday 2 days later, and I specified this in the details and asked for it to be delivered after I was back. David at the sleep shop called me to confirm this was correct and organised the mattress to arrive the day after I get back - Ideal. On that day, I needed to get out and unfortunately the delivery partners give no time window on the day (like other delivery providers). I called David, and he went above and beyond trying to contact the delivery driver depot to get an ETA. Unfortunately, he could not get one, but its the effort that counts... the irony is that the driver turned up 5 minutes later! Recomment this company!

Antwoord van The Sleep Shop
Second purchase from this business. Helpful ,positive advice coupled with reasonable prices and a well organized professional delivery service.
( No extra charge for taking mattress upstairs as I have seen listed by bed chainstore outfits )

Antwoord van The Sleep Shop
Superb company. When we decided that our new mattress was too firm I asked to exchange on the 60 day trial. Absolutely no problem choosing a different one. Communication was spot on and we were kept informed of the delivery schedule the whole time.
Can’t fault the service at all. The new mattress is just right!

Antwoord van The Sleep Shop
My overall impression of The Sleep Shop is great customer service and competitive pricing, the delivery people were also excellent and polite. I would highly recommend this family business. Thank you.

Antwoord van The Sleep Shop
It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and unpacked my item and put it in place. Overall as always a great experience.

Antwoord van The Sleep Shop
Great firm and comfortable mattress with reasonable price from The sleep shop. Prompt delivery and excellent service. Would recommend to friends and family.

Antwoord van The Sleep Shop
Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great condition, as expected and a beautiful colour. Really happy with all aspects.

Antwoord van The Sleep Shop
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.