The Sleep Shop Reviews 

Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee.
Delivery at time booked. Men very polite and helpful.
Thank you.

Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank you. This encourages me to shop local…

Helpful and knowledgeable staff in the showroom and helpful and kind delivery men

I recently brought a double mattress from first contact I received excellent service the mattress was great quality and very reasonable in price delivery was quick efficient and professional the delivery man was courteous friendly and very helpful a definite credit to your company. I wouldn't hesitate to recommend and would order from you again. Thank you

Very efficient, my order came earlier than expected. Company kept me updated. Really pleased with purchase and will use them again.

Good price, good communication re order and delivery.
Very good delivery

I will never use this company again. I should have read the other one star reviews first as there is a consistent theme by others. I paid online, and then waited and waited for delivery. Different excuses each time from the service team and its now been a month. - still no delivery date for a mattress. Formal complaint made. What a waste of time and effort.

The Sleep Shop provided our new mattress at a competitive price and followed up to ensure delivery was completed on the date agreed. Old mattress collection was added efficiently after ordering as a no cost option.

I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a new mattress, thank you.

Delivered at the agreed time and date, good price for mattress, no complaints thanks

Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.

We were very well looked after in the showroom, delivery and set up was excellent.
To complete the wonderful service we now have the most comfortable bed.

Many thanks to all involved.

We have nothing but praise for the friendly professional and attentive service we received from your delivery team. They were very concerned about ensuring the delivery was executed as quickly and efficiently as possible and were keen to ensure no damage was caused whilst negotiating a tight staircase. Many thanks to all involved from ensuring the correct mattress selection and a smooth and seamless delivery.

The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the offer to hold our bed and additional base at the warehouse until we were ready. Delivery was then promptly arranged with good communications and carried out by 2 men who were pleasant, helpful and very efficient. All the items ordered were good quality and I had a great night’s sleep last night. Many thanks to your team.

Excellent company to deal with. Well priced products delivered within time frame with good communication on any queries. Fully recommend & would use again in the future

The Sleep Shop offered the best deal.

The delivery was on time, polite and efficient. And great to get rid of the old mattress without any effort.

Our old mattress was a Miracoil, and we tried to find the nearest match. Th new mattress is more comfortable than expected. This time we should not wait quite so long to replace it !

great. dealt with my awkward delivery with no problems

Excellent service from placing order up to (and including) delivery. I would definitely use again for the top class service alone! Mattress was pretty good too 😁

Excellent value for money. Mattress quality and description excellent. Excellent customer care service and communication. Wouldn’t hesitate to use them again or recommend them.

This was the cheapest place to buy the mattress I wanted, by far, so I was delighted when it turned out to be a legit company with great service! Had a call about the delivery, firstly to arrange whether it was to door or room of choice (both free!) and then from the delivery company to arrange the day. Excellent, personal service.

I was honestly sceptical buying another mattress online after I bought my Emma mattress via an online store.
I tried the mattress out and found it cheaper on here. I purchased and the following day I got a call from the supplier to confirm my order and give me a few options regarding delivery
The Mattress has arrived well packaged and I’m totally delighted with the overall service and experience.