Vospers Reviews 

3.123
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The customer service I received at Truro van Centre was excellent. drew and ross were very knowledgeable. and very helpful. I would recommend vospers the handover was effortless. It was such a plea... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a car and had a fantastic experience from start to finish. Robert Cosford was excellent—friendly, professional, and very helpful throughout the whole process. He provided great... Toon meer

Beoordeeld met 5 van de 5 sterren

I enquired online about a Mazda 3 that had just come in for my son. Communication was good, he paid a deposit and waited while it was prepped, serviced, polished etc. The person dealing was Matt from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall was excellent. Very pleased with the car I purchased and how the purchase process went. The customer advisor (Alan) was very professional and knowledgeable. He took account of my severe/profou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. Auto-accessoire winkel
  3. Auto-accessoirewinkel
  4. Autoschadebedrijf
  5. Carrosserieonderdelen leverancier
  6. Verkoper van tweedehands auto's

Over Vospers

Geschreven door het bedrijf

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(3.123)

240 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Tom was fantastic to deal with, he listened to my needs for my next car and found the perfect car for me. 5 star service from first appointment to handover day.

4 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Kane, thank you for the kind comments it is much appreciated and will be passed on to Tom!

Beoordeeld met 5 van de 5 sterren

I’ve recently bought an e-transit…

I’ve recently bought an e-transit custom with the help of John May, the service was absolutely fantastic, including John trying his hardest to get the van to me as soon as possible and back to work which I really appreciated. I was especially happy with the service I got from start to finish and would highly recommended.

20 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Christopher, we're really pleased to hear you had a great experience with John at the Van Centre. Thank you for taking the time to let us know!

Beoordeeld met 5 van de 5 sterren

Dealt with Sue, Highly Recommend

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

20 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Jackie, thank you very much for letting us know about the experience you had with Sue at Torquay. We're so pleased to hear everything went well and you're happy with the Ecosport!

Beoordeeld met 5 van de 5 sterren

Dealt with Sue Kennedy Highly Recommend

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

20 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Thank you very much for letting us know about the experience you had with Sue at Torquay. We're so pleased to hear everything went well and you're happy with the Ecosport!

Beoordeeld met 1 van de 5 sterren

Don't buy a Ford Transit

I bought a 5 year old Ford Transit custom van from Vospers for £21000, it was 5 years old and had done 60000 miles, There was an issue with a pipe in the turbo when I bought it and it had to go back for repairs. I had the vehicle for 14 months and had done 10000 miles when the turbo disintegrated and blew up the engine. Vospers and Ford said this was expected with a vehicle of that age and mileage which I find incredible. I am now left with a £12.500 repair bill or a van I cannot afford to replace.

19 mei 2025
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi John, we recognise you are disappointed with your experience and wanted to reassure you that we do take all feedback seriously. There are occasions when we must be guided by the manufacturer, and we are sorry that this has not provided you with an outcome to your satisfaction. Kind regards, Vospers Customer Services.

Beoordeeld met 4 van de 5 sterren

Thank-you Alex for all your help...

Alex at Vospers, St Austell was so helpful when buying my Mini Clubman. He made the whole expeience a pleasure and helped me set up my phone in the car and go over the basic functions slowly and clearly. I would have given 5 stars but I did have to chase up a response to an email.

28 januari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Denise, thank you very much for taking the time to leave a review and we're glad to hear your experience was a positive one. We also take on board your comment around the email and hope you're enjoying the Mini!

Beoordeeld met 5 van de 5 sterren

Ford

I had a fantastic experience with the team at Vospers Exeter purchasing a new automatic Ford Tourneo Courier.
Exeter coordinated with Barnstaple well to allow for the home delivery to be as smooth as possible, making the whole process easier and trouble free. Especially to Marshall who went above and beyond by taking time out of his own day to personally show me how to operate the new vehicle.
I truly appreciate the extra effort provided and the overall excellent customer service provided by Exeter and Barnstaple!

6 december 2025
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Thank you for taking the time to let us know about your experience purchasing your Tourneo, we're really pleased to hear everything went well and we will pass your comments on to Marshall!

Beoordeeld met 5 van de 5 sterren

Fantastic 5 year service for my fiesta

Fantastic 5 year service for my fiesta! Nathan Norbury provided fantastic customer service would highly recommend vospers Truro.

12 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi James, thank you for taking the time to tell us about your experience with Nathan at Truro, we're really pleased everything went well!

Beoordeeld met 1 van de 5 sterren

Absolutely disgusted

Over the years my experience with Vospers’s have been brilliant until recently last year I financed a 2008 1.6 diesel unknown to me till i started to drive it it had problems.
Air con didn’t work both front shock absorbers also needed top mount bearings and cups both lower suspension arms were worn N/S/F anti roll bar link worn also and wheel alignment which totalled £2,256.38.
The staff took it to warranty who refused point blank to pay up until I took things further with the finance company.
A week later after the car was fixed one of the top mount bearing had failed and now the car was pouring exhaust gasses into the cabin every time i tried to demist the windscreen which felt like opening the door to a gas chamber. I then took to my finance company again to complain where they said due to the failed new part I would have grounds to reject the car and was told not to drive it as they deemed it as dangerous to drive.
After countless emails from the finance company to get the car rejected 2 and a half months later the car was not rejected through an IVIS inspection was conducted that completely missed the failed suspension part but then went into detail about how bad the condition of the exhaust was and the report said that the car was of satisfactory quality at the point of sale but as I’ve described above the car clearly was not.
The car is currently sat waiting for parts again due to the warranty point blank refusing to pay out.
This car and the service I’ve received has cost me financially due to not being able to work shifts for the best part of 3 Months I’m beyond infuriated at this point and absolutely disgusted

12 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Thank you for taking the time to share your feedback. We are very sorry to learn of the issues you experienced with your vehicle and the frustration caused by the subsequent repairs and warranty process. We understand how disappointing and disruptive this situation has been, particularly given the impact on your work and daily life. While we are pleased that you have had positive experiences with us in the past, we regret that on this occasion we did not meet the standards you expected. We appreciate you bringing these concerns to our attention and apologise for the difficulties you have encountered.

Beoordeeld met 5 van de 5 sterren

Have bought a new Etransit custom van

Have bought a new E transit custom van , John May at Truro van center was very helpful in helping me understand how to set it up , even though I didn't buy it from vospers Truro.

9 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Tobes, we're really pleased to hear John was able to assist!

Beoordeeld met 5 van de 5 sterren

Jenny was excellent and has gone above…

Jenny was excellent and has gone above and beyond to sort out the purchase of our Jeep Wrangler.
Very knowledgeable about the vehicles available and clearly passionate about cars.
Thank you for sorting everything.
Hopefully deal with Vospers again.
Regards
Chris

7 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Chris, thank you for taking the time to let us know about your experience with Jenny. We're glad everything went well and hope you are enjoying the Jeep!

Beoordeeld met 5 van de 5 sterren

Elizabeth from Somerset

Unfortunately I had a breakdown in my Fiat 500 recently and when contacting Vospers in Exeter to seek advice I had truly excellent support from a young lady called Isobelle.
My car had to be towed from Taunton to Exeter for the repair. As soon as the car arrived Isobelle called me to say it had arrived safely and explained exactly what would happen. At all times she kept me fully informed of the quote and timing. She also managed to arrange the repair much quicker than we had originally thought. Overall I was most impressed with her knowledge and polite cheerful manner. She could not have been more helpful. In my view Isobelle is a real asset to the Vosper's Team. A huge thank you to Isobelle and Fiat.

5 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Elizabeth, we're so pleased to hear that you were back on the road sooner than expected and we really appreciate you taking the time to tell us about your experience with Isobelle and Fiat, thank you, and we will pass your comments on to the team.

Beoordeeld met 5 van de 5 sterren

Recommended

Excellent staff and excellent Service

6 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Shirley, thank you for your recommendation we really appreciate it and look forward to your next visit!

Beoordeeld met 1 van de 5 sterren

My Vauxhall vivaro went into limp mode…

My Vauxhall vivaro went into limp mode again. Vospers unfortunately is the main dealer. The 1st time it happened, at 8000 miles , I was informed it needed an oil change. As the main dealer, they have the software to reset the vehicle after the oil and filter change was carried out. A charge of £175 was made.Fair enough I was informed I wouldn’t need another oil change until it’s due a service at 20,000 miles or 2 years.
15000 miles. Vans in limp mode again, another oil and filter change is required. This time the charge is £406. Trading standards are now involved.

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a Mazda CX-30 from Vospers…

Bought a Mazda CX-30 from Vospers Exeter 2 weeks ago. Russell Davis was excellent and we were very impressed - his advice was very helpful and he really helped in making the right decision for us (rather than just a quick sale). The sales process was very smooth and efficient - would highly recommend.

17 januari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Stuart, we're so pleased to hear everything went well and appreciate your recommendation. Thank you for taking the time to let us know about your experience.

Beoordeeld met 5 van de 5 sterren

Just a quick note to say Sasha in…

Just a quick note to say Sasha in Vauxhall Plymouth made the whole buying a car experience a breeze. Nothing was too much trouble for him, and even his after sales was above and beyond.

24 januari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Richard, thanks for letting us know about your great experience with Sasha. We're glad everything went well and look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

A company that listens to you…

We visited Vospers as we were intending to change our Ford Fiesta for a newer model. We were made welcome by their sales staff, especially Mike Jones who discussed what we were looking for and were good at listening. In the end we decided to buy a newish Puma. There was no pressure selling, but a genuine interest to provide for our needs, and had no problem in bring the car we wanted over from Plymouth.

21 januari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Keith. we hope you are enjoying the Puma and wanted to say thank you for taking the time to let us know about your positive experience with Mike!

Beoordeeld met 5 van de 5 sterren

John may was really patient and helpful…

John may was really patient and helpful with choosing our new van
He gave constant communication and sorted out any issues
Would recommend

2 februari 2026
Review zonder uitnodiging
Logo Vospers

Antwoord van Vospers

Hi Toni, we're so pleased to hear everything went well with the purchase of your new van and appreciate you taking the time to let us know about your experience with John.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer