Vospers Reviews 

3.123
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The customer service I received at Truro van Centre was excellent. drew and ross were very knowledgeable. and very helpful. I would recommend vospers the handover was effortless. It was such a plea... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a car and had a fantastic experience from start to finish. Robert Cosford was excellent—friendly, professional, and very helpful throughout the whole process. He provided great... Toon meer

Beoordeeld met 5 van de 5 sterren

I enquired online about a Mazda 3 that had just come in for my son. Communication was good, he paid a deposit and waited while it was prepped, serviced, polished etc. The person dealing was Matt from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall was excellent. Very pleased with the car I purchased and how the purchase process went. The customer advisor (Alan) was very professional and knowledgeable. He took account of my severe/profou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. Auto-accessoire winkel
  3. Auto-accessoirewinkel
  4. Autoschadebedrijf
  5. Carrosserieonderdelen leverancier
  6. Verkoper van tweedehands auto's

Over Vospers

Geschreven door het bedrijf

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(3.123)

240 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Vospers really value their customers.

The excellent service received from Vospers starts with the telephone call and follows on with the welcoming atmosphere in reception.
Mark Drew is so very helpful, nothing is too much trouble.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

We're so pleased to hear everything went well with your recent visit and will pass on your comments to Mark and the team. Thank you very much for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Stress free purchase

We’ve recently taken delivery of our 75 reg CX30 and would like to say, the service we received from Joshua James was excellent. He was friendly and knowledgeable about the range of vehicles. He listened to our requirements and kindly arranged for the vehicle we were interested in to be collected from Plymouth for us to test drive. Unfortunately there was a small issue with the SD card after delivery, however, Joshua dealt with this immediately and the issue was resolved without delay.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Diana, thank you very much for for taking the time to tell us about your experience with Joshua and Mazda. We hope you are enjoying the new car and we're pleased to hear the issue was resolved quickly. Thanks again!

Beoordeeld met 5 van de 5 sterren

Personal service brilliant

We have had several Peugeots and just got a new one, we have always had Andrew poppin at Torquay Peugeot and cant praise him enough for his help, patience support and understanding and after car support.Always willing to help and advise and see us if something we do not understand he goes above and beyond , would highly recommend him and deserves more than 5 stars keep up the GOOD WORK many thanks Tina andTerry

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Tina & Terry, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Andrew!

Beoordeeld met 1 van de 5 sterren

Poor experience again.

Another terrible experience from the service department, i booked in for my car first MOT four/five weeks in advance and asked for a courtesy car and was all good and agreed when booked with Lauren, but on the day of the MOT when i handed my keys over it came apparent no courtesy car would be available and i had an conformation email to say there would be, but the desk staff said no car was ever booked, either way I wasn't getting a courtesy car full stop. This has happened twice now in a row to me at this dealership, the first time was for a service, so now I know not to use Vospers Vauxhall again for service or future car sales. The good news was that i made a phone call before i left to another main franchise dealership in the Plymouth area and they were happy to accommodate me at very very short notice, I won't forget that.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Jerry Brotherton, we regret your most recent visit with us was not up to the standards we strive for. We have tried to contact you to discuss, if you are willing, please contact us at vcs@vospers.com so that we can work towards a resolution. We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Friendly and helpful sales staff with no pressure.

This is the second car purchased from Vospers, Torquay and again Susan Kennedy was so friendly and helpful in guiding us through the paperwork and various options available. There was no pressure to buy and the process was smooth and enjoyable. We have no hesitation in recommending Vospers Torquay.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good morning, thank you very much for telling us about your experience with Susan at Torquay! We're so pleased to hear everything went well and hope you enjoying the new car.

Beoordeeld met 5 van de 5 sterren

I recently bought a car from Vospers in…

I recently bought a car from Vospers in Torquay & received excellent service from Ethan, everything was explained fully and nothing was too much trouble, I have even received an email to make sure I am happy with everything. Highly recommended
Thank you

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Annabel, it's great to hear everything went well and thank you for taking the time to let us know about your experience.

Beoordeeld met 5 van de 5 sterren

Josh James

Josh James and the team were very helpful in helping me buy a car. It had an initial problem which was sorted quickly and professionally and dealing with all the staff was a pleasure.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Very Satisfied Customer

I recently purchased a car from Vospers and dealt with Joshua James. Josh was extremely professional, very helpful & I would recommend Vospers Mazda Exeter. I live in Bristol and Josh arranged for me to collect the car at my convenience which was greatly appreciated. Really happy with the car, the customer care from Josh and would highly recommend Vospers.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Sarah, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Purchase of CX-5

When calling Vospers Mazda initially about purchasing our next Mazda cx-5 Joshua was extremely polite and helpful. We then took the 130mile journey to look at the car and Joshua was there to greet us and show us around. We made the decision to go ahead and purchase, arranging to collect a couple of weekends later. Again, we weren’t disappointed! The car was waiting for us with a big bow around it…an amazing touch which brought a big smile to our faces. Joshua made the whole experience so easy, it was a pleasure to deal with him & Vospers Mazda. Thank you.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Victoria, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and you liked the bow! We will pass your kind comments on to Joshua!

Beoordeeld met 5 van de 5 sterren

Josh is amazing!

Josh is amazing!! I was a nervous buyer and he has given me top class service and reassured me all the way through. Explained everything throughly with a friendly smile. Thank you Josh. He deserves to be recognised for his work.

12 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good morning and thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Mazda from Josh

Josh was very professional and polite with a smart appearance. Extremely helpful before and after sales to explain the new bells and whistles on buttons I had not used before. Followed up by a phone call after purchasing.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Anna, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Top notch advisors!!

Ethan was a very professional and knowledgeable young man and has a friendly and amiable manner about him.
He wasn't ""desperate"" for a sale and made us feel at ease from the get go. Nothing was too much trouble for him and he answered all of our questions.
He is a credit to your company and deserves some recognition.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Kevin, thank you for telling us about your recent experience with Ethan. We're really pleased to hear everything went well and appreciate your kind comments, we will be sure to pass them on.

Beoordeeld met 5 van de 5 sterren

Buying cx5

Josh was great in assisting me to look for a new car. He was very accomodating when I kept changing my mind on a number of things.
The whole process was very smooth and stress free.

21 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Simpson, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Vospers secret weapon - Joshua James

I’ve bought a few new cars from various dealers but this was the first time I bought from Vospers. I discovered their secret weapon. Joshua James - truly the nicest most helpful salesman I’ve ever dealt with. I didn’t just buy a car. I bought into a dealership who I’m going to trust throughout my ownership because I know I’ve got Joshua at the end of the phone if ever I have any queries. In a world where customer service is often extremely lacking - what a breath of fresh air this experience was.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Francesca, thank you very much for taking the time to leave such a lovely review, we can't thank you enough for your kind words. We're so pleased everything went well and we will pass your comments on to Josh!

Beoordeeld met 5 van de 5 sterren

First time buyer

I contacted Vospers- Mazda Exeter in January after seeing an M2 added to the website. I spoke to Josh and he couldn’t have been more helpful! He removed the car from the website immediately and as the car he just come in and there were no pictures Josh made a comprehensive video of the car and sent it to me the next day. Having him guide me made the experience of buying my first car smooth and stress free. He facilitated a meeting and test drive that suited my timeline and put me at ease from the moment we met. Josh then personally delivered the car to my local Vospers for me to collect and guided me through all of the paperwork. I would definitely recommend Vospers, and especially Josh, to anyone wanting a friendly and professional service.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Laurie, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Joshua , a listening caring salesman.

We were delighted that Joshua identified the perfect MX5 to enable my wife to have a replacement MX5 after her own dream car was written off through no fault of her own.
Joshua was the perfect salesman, he listened to my wife’s story , didn’t pressure us in any way and did everything possible to ensure the car was perfectly prepared , making it almost like new when we came to collect it. My wife’s face was a picture. Thanks Josh for such a lovely car.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Austin, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and we will pass your kind comments on to Josh!

Beoordeeld met 5 van de 5 sterren

Brilliant service

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Jamie, thank you for taking the time to leave a review. We're glad everything went well!

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a fantastic experience with Vosper OMODA and JAECOO Exeter. A special thanks to Daniel for being so helpful throughout the entire process. He answered all my questions with honesty and transparency, which made everything smooth and stress-free.

I’m extremely happy with the excellent service and would definitely recommend them. I look forward to upgrading my car with them again in the future!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Ronniel, thank you very much for taking the time to let us know about your experience. We're so pleased everything went well and glad to hear you are enjoying the new car. We will pass your kind comments on to Daniel!

Beoordeeld met 5 van de 5 sterren

We would just like to thank Stephen…

We would just like to thank Stephen Shrubb at Exeter Jaecoo, we recently renewed our vehicle and can I just say what a superstar employee. He has been nothing but helpful and really informative. He went above and beyond to make sure we were looked after and that we were. A true credit to the company!

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Amelia, thank you very much for taking the time to tell us about your experience with Stephen in Exeter! We're so pleased to hear everything went well and we look forward to your next visit!

Beoordeeld met 1 van de 5 sterren

HUGE FRUSTRATION

Spent over ten days attempting to contact FIAT servicing dept by telephone at least three times a day, after my car completely died due an update error, draining the battery leaving me no alternative in calling The RAC .............. etc, etc......
AFTER WAITING FIVE AND A HALF HOURS IN VOSPERS I'VE BEEN INFORMED THEY ARE UNABLE TO CORRECT IT TODAY , NEED TO REBOOK, I MAY NEED TO GO TO EXETER AS VOSPERS IS NO LONGER A FIAT DEALER......... ARGHHHH
Politely suggested this important information should be shared with customers on-line 🥺

24 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Nicola, we are very sorry to hear about your experience and can appreciate how disappointing and frustrating this must have been. We do take all feedback seriously and appreciate you taking the time to leave a review. Best wishes, Vospers Customer Services.

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