Vospers Reviews 

3.123
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The customer service I received at Truro van Centre was excellent. drew and ross were very knowledgeable. and very helpful. I would recommend vospers the handover was effortless. It was such a plea... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a car and had a fantastic experience from start to finish. Robert Cosford was excellent—friendly, professional, and very helpful throughout the whole process. He provided great... Toon meer

Beoordeeld met 5 van de 5 sterren

I enquired online about a Mazda 3 that had just come in for my son. Communication was good, he paid a deposit and waited while it was prepped, serviced, polished etc. The person dealing was Matt from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall was excellent. Very pleased with the car I purchased and how the purchase process went. The customer advisor (Alan) was very professional and knowledgeable. He took account of my severe/profou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. Auto-accessoire winkel
  3. Auto-accessoirewinkel
  4. Autoschadebedrijf
  5. Carrosserieonderdelen leverancier
  6. Verkoper van tweedehands auto's

Over Vospers

Geschreven door het bedrijf

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,3

Alle reviews

(3.123)

238 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you!

Mike Jones is just the person you need when buying a car. Mike was polite, extremely patient and not pushy at all. Mike explained everything in detail and was very knowledgable.
After reserving a car online Mike sent a video and kept in contact throughout the process. Both viewing the car and the handover experience were made simple and straightforward. Throughout the process I was made to feel welcome. A few minor issues after purchase were resolved by Mike swiftly. The overall experience was positive and I would definitely return.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, thank you for leaving a great review. We are very pleased to hear that Mike Jones has gone above and beyond to assist you during your recent experience with Vospers. We will be sure to share your kind words with Mike and the team. We really hope you are enjoying your new vehicle. Best Wishes

Beoordeeld met 5 van de 5 sterren

Had a recent need to part exchange into…

Had a recent need to part exchange into a commercial van for my business and after an online enquiry I met with John who was very helpful with facilitating the process.
Process was just over 2 weeks I’m happy with the purchase . Thanks

23 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for taking the time to leave a review. We are pleased to hear that John was able to ensure the process was smooth and professional. We hope you are enjoying your new vehicle the vehicle is meeting your expectations. Best wishes.

Beoordeeld met 5 van de 5 sterren

Happy Blue Wave Ford Fiesta Customer

Mike Jones helped me with a beautiful used car I purchased this week. He was very clear, helpful and friendly. The car was well prepped for my first test drive and he made route recommendations so I could do a thorough test. He kindly took note of any final preparations to the car. He also ordered a part for the boot (a part of trim was missing) which I didn't notice.

He kindly rescheduled his lunch so I could collect the car early, and he wiped the dusty rain off, so the car looked fantastic when I arrived. When the purchase was done, he let me know to get in touch anytime for a follow up if I needed anything.

Thank you Mike, I've really appreciated your efforts and professionalism. AG

25 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, thank you for leaving a great review. We are very pleased to hear that Mike Jones has gone above and beyond to assist you during your recent experience with Vospers. We will be sure to share your kind words with Mike and the team. We really hope you are enjoying your new vehicle. Best Wishes

Beoordeeld met 5 van de 5 sterren

Very pleased with Alfa service desk

Very pleased with Alfa service desk - friendly service as usual (thanks Mark & lady’s name I can’t remember). Serviced quickly as I needed to be away for an appointment later that day so my wishes were accommodated.
Bought my car from you and had great service over the last 5 years.
Such a shame you no longer have the Alfa franchise and I’ll have to take my car elsewhere 😔

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good morning, Thank you for your fantastic review. We are pleased to hear our service team has served you well over the duration the Fiat franchise has been with Vospers. We truly value your custom over the years. Best wishes

Beoordeeld met 5 van de 5 sterren

Knowledgeable , polite and helpful

Your salesman Kieran is an excellent member of your team portraying a thoroughly professional approach.
He was helpful and patient with all his explanations and applied no pressure at all.
Well impressed

Dave and Gail

26 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for taking the time to leave a fantastic review. We are pleased to hear Kieran has provided professional assistance whilst purchasing your new vehicle. We will be sure to pass on your kinds words to Kieran and his manager.

Beoordeeld met 5 van de 5 sterren

Just picked up my Fiat Grande Panda…

Just picked up my Fiat Grande Panda from Jenny Cutlack at Vospers in Exeter - I love my new car and Jenny was amazing from when we met her for the first time at the Grande Panda lunch through to pick up. So sorry Vospers are no longer going to be Fiat dealers from 1/4/26

25 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for leaving a lovely review. We are thrilled to hear that Jenny has provided you with such great customer service with both your new and previous vehicles purchased through Vospers. We hope you are enjoying your new car!

Beoordeeld met 5 van de 5 sterren

Absolutely spot on service delivered by…

Absolutely spot on service delivered by John May and Rob Wallace in delivering me a new work van.

Multiple options where given to me at the start ranging from all prices and mileage. Accompanied with advice to chose exactly what would work for me.

Went the extra mile with ensuring every aspect of the van was ready to go on pick up. Spotless when picked up also.

Would definitely recommend and wouldn’t hesitate to use again in the future.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for your fantastic review. We are pleased to hear that John and Rob ensured a smooth and professional service during your new vehicle purchase. We hope you are thoroughly enjoying your new vehicle. Best Wishes

Beoordeeld met 2 van de 5 sterren

Car presentation a totally disgrace!

Sales person was great but the car preparation was a disgrace. Diamond Bright Gold treatment applied over a dirty car, interior fabric protection against spills, non existent in general a disgraceful presentation of a vehicle to a customer.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, We sincerely apologise for the experience you have received on delivery of your new vehicle. This is not the level of standard we aim to provide. Please contact our customer service team at vcs@vospers.com so we will look into your concerns raised.

Beoordeeld met 5 van de 5 sterren

Polite courteous staff providing easy…

Polite courteous staff providing easy faultless collection of new vehicle.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for taking the time to leave a review. We are pleased to hear that the team ensured a smooth experience for the purchase of your new vehicle. We hope you are enjoying your new vehicle.

Beoordeeld met 5 van de 5 sterren

Super little car - Mazda2. Matt was great!

Matt was helpful, friendly and polite through the whole process. He kept us up to date with timely and informative emails. I would definitely recommend Matt to anyone looking to buy a Mazda at Vospers.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for your great review on your experience with Matt at our Truro branch. We are pleased to hear Matt ensured a smooth and efficient process for the purchase of your new vehicle. We are glad to hear you are enjoying your new vehicle.

Beoordeeld met 1 van de 5 sterren

Try Try And Try again so gave

Try Try And Try again so gave, Monday 16/03/26 Called Vospers Fiat to book EV car in for a full service and nobody answered so after about 5 minutes re rand and yet again no answer so tried in the afternoon and got through to the switchboard eventually who said they would put me through, nobody answered when they tried so was advised someone would call me back (Guess what no call back on Monday ( I Called them back at around 5.30 and eventually got the switchboard who said everyone goes home at 5.30pm), Tried again Tuesday and pretty much same thing and again on Wednesday, Today is now Thursday and after trying in the morning and nobody answering the phone I tried for the last time this afternoon and guess whet after about 10 minutes I got the switchboard who said they would put me through, Sure enough I bounced of 2 lines and the lady on the switchboard said " she would take my number and get someone to call me back" OMG people do you not realise how much money you are giving away to your competitors due to your lack of service and ruining your reputation, I was trying to do something so simple as booking a service and you couldn't help me with that (And before you say I can book online I know I can but your prices are NOT transparent and you have to speak to someone for a price so why would I book without evening knowing a rough price)
Very poor service from Vospers Fiat Plymouth and I will go somewhere else

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, we are sorry to hear that you have been left less than satisfied with the service you have received. This is not the level of customer service Vospers strive to provide. If you wish to discuss your concerns further please contact us at vcs@vospers.com. Please accept our sincerest apologies for the experience you have received and we hope to have the opportunity to serve you better in the future.

Beoordeeld met 5 van de 5 sterren

New MS-RT Ranger and Custom supplied…

New MS-RT Ranger and Custom supplied over the last two months. Brilliant service and highly recommend. Simon, John, Steve were all fantastic.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for your fantastic review. We are so pleased Simon,John and Steve were able to assist you to the high customer service standard we strive to provide within Vospers. We hope you enjoy your new vehicle.

Beoordeeld met 5 van de 5 sterren

An excellent experience during my…

An excellent experience during my visit. Andy was especially helpful — knowledgeable, patient and genuinely supportive throughout the process. Thanks to his guidance, I was confident in my decision from my very first visit and first test drive. Outstanding service all round.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon, Thank you for taking the time to leave a great review. We are pleased to hear Andy was very helpful and supportive during your visit to our Torbay branch. We hope you are enjoying your new vehicle.

Beoordeeld met 5 van de 5 sterren

I’ve just bought my first van from…

I’ve just bought my first van from Vospers Truro, absolutely delighted, from ordering the van to taking delivery and that was all down to John May! Thank you John I absolutely love it…..

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Good afternoon and thank you for taking the time to leave a review! We're pleased to hear John was able to help, and it's great to hear you love the van!

Beoordeeld met 5 van de 5 sterren

Great service from John may he listen…

Great service from John may he listen to everything I needed for my business and was very easy to deal with and was very professional.
Cheers james cremin

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi James, thanks for letting us know about your positive experience with John in Truro. We appreciate you taking the time to do so and are pleased to hear everything went well!

Beoordeeld met 5 van de 5 sterren

100% recommend vospers

100% recommend vospers for your disability car. Natalie who was my sales rep was kind spoken,understanding of individuals needs and good to talk to,you know when it feels like you've known someone for years. Natalie helped me understand all of the technology stuff that's not really bad after all.sometimes change is good ! The puma is absolutely lovely to drive,from seats to accessories its amazing👏The handling of the puma was better than i thought,sticks to the road,nippy when needed and so so smooth. Natalie was so nice and i would like to say thankyou and thankyou to Vospers and disability.technology has changed..HAVE YOU??

10 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Thank you very much for telling us about your experience with Natalie, we're so pleased she was able to help and it's great to hear you are enjoying the Puma! We look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

Recently purchased a used car from Vospers MG

Recently purchased a used car from Vospers MG in Plymouth. The whole process was handled by Kieran and he was so helpful throughout.
He provided great customer service, was very patient with first time EV users and ensured we had all the information and explanation that we needed.
The car was well prepared and is lovely to drive. This was our second purchase from Vospers and I would definitely recommend them!

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Jonathan, we're really pleased to hear everything went well at MG in Plymouth with Kieran and appreciate you taking the time to tell us about your experience. We hope you are enjoying the new car!

Beoordeeld met 5 van de 5 sterren

We used Vospers Torquay

We used Vospers Torquay, very helpful and informative especially Ethan, who explained everything along the way. nothing was too much trouble. Great handover and would definitely use again.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Dean, thank you very much for taking the time to leave a review. We're glad to hear Ethan was able to help you with your purchase and we look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

7Jaecoo

We found the whole process of the Jaecoo7 PHEV purchase, straight forward and easy. Our sales agent, Mr Ben Smith was friendly, knowledgeable and professional. Above all, Ben was patient and more than happy to answer our numerous questions. Would I recommend a purchase from Vospers, in particular Omoda / Jaecoo, I most certainly would. I am delighted with my newJaecoo7 PHEV.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vospers

Hi Christopher. Thank you for taking the time to tell us about your recent experience at St Austell. We're really pleased to hear everything went well and we hope you are enjoying the Jaecoo! We will pass your comments on to Ben and look forward to your next visit.

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