Having used VWFS for their car and van hire, I cannot recommend them enough. Megan in Liverpool is always professional and courteous, shows the vehicle and makes sure it has enough fuel to be a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing service from John, booked at short notice and really quickly processed through to pick up car. Have been let down by VW so need to re-book again and John was so courteous and professional as w... Toon meer
Bedrijf heeft geantwoord
Old school customer service. Each person I encountered either on the phone or in person, genuinely gave the impression they cared. The price was good value for money. The car (a Skoda superb estate... Toon meer
Bedrijf heeft geantwoord
Amazing service and experience. Only problem was booking because of new websites being set up and not knowing whether it's 'clarkies campers', 'Clark Commercials', 'John Clark Motor group', or 'vwfs'... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contactgegevens
Yeomans Drive, MK14 5BT, Blakelands, Verenigd Koninkrijk
- rentacar@vwfs.co.uk
- www.vwfsrentacar.co.uk
4,9
Uitstekend
7K reviews
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Really easy online process and very…
Really easy online process and very easy collection and drop off. Would highly recommend, especially as significantly cheaper than some of the big car rental firms.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Hired a van at the weekend and had…
Hired a van at the weekend and had outstanding service from Ian, genuinely couldn’t have been more helpful, and his Transporter knowledge was spot‑on.
Highly recommend their services.
17 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Yet another excellent experience with…
Yet another excellent experience with VWFS Rent-a-Car Sunderland; great service, excellent car and competitive pricing
16 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent service and great car.
Excellent experience from start to finish. The booking process was straightforward despite being relatively last minute. The car was also clean and well maintained. Pick-up and return were quick and hassle-free. Overall, the service was smooth and reliable!
12 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
My first rental with the business.
My first rental with the business after being recommended by a friend. From start to finish the business was brilliant in helping me selecting the right car, making any adjustments and the vehicle was brilliant. Handing in the car was a nice experience and the deposit refunded within a business day. Would definitely recommend. Staff are a credit Shak and Dominic make sure you are catered for fully.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Didn't get the car I booked as promised…
Didn't get the car I booked as promised there we guarantee the car you book or you money back claim is false.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Updated: 27/08/2026
Hello,
Thank you for your patience whilst we took the time to investigate the below with our team at Bury St Edmunds.
Unfortunately, on this occasion, the exact vehicle you had originally booked wasn't available on the date of your collection. Our team contacted you prior to collection to explain this and discuss an alternative vehicle. Based on our records, an alternative was agreed before you arrived, and the vehicle was subsequently accepted and signed for at collection.
We completely understand that not receiving the exact vehicle you expected can be frustrating, particularly when we pride ourselves on doing our best to help customers get the model they book. While we were pleased to be able to provide an alternative and ensure your journey could continue, we're sorry that the experience did not meet your expectations.
Your feedback has been shared with our Regional Sales & Operations team so we can review and ensure any vehicle substitutions continue to be communicated as clearly as possible to ensure customers have all the information they need before collecting their vehicle.
Thank you,
VWFS Rent-a-Car
--
Hi there,
Thank you for taking the time to give us feedback.
We're sorry to learn about the experience you've described and appreciate you bringing this to our attention.
Following your review, we're working with the relevant team to look into the circumstances surrounding your booking so that we can better understand what happened.
Please bear with us whilst we investigate this further, and we'll provide an update as soon as we can.
Kind regards,
VWFS Rent-a-Car
John went out of his way to ensure the…
John went out of his way to ensure the car was available following some unforeseen challenges. Car was lovely and the best priced 7 seater car i could find in Bristol.
14 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The price was good and the car was fine…
The price was good and the car was fine and clean. No hassle collect and return.
13 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Another great rental
Another great rental. Thank you Richard
14 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
It was an absolote pleasure renting…
It was an absolote pleasure renting from you. Everything was so splendidly perfect!
13 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
The customer service was excellent from…
The customer service was excellent from the moment we walked in. John was the perfect host.
The booking process, price, and over all service was just right. 6 Stars!
6 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Excellent service and very…
Excellent service and very friendly.easy process
12 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Great customer service
Great customer service. Waseem was excellent throughout entire process. Will definitely be going back to him and renting any future cars from Citygate going forward.
8 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent rental service.
Excellent. Van was spotless and totally reliable. Perfect for our second family camping trip this year. We have loads of gear and the Kombi swallowed it all plus our family of 5. Graham is a pleasure to deal with and I was on my way with minimal paperwork on collection and drop off.
11 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Amazing service from Jay
Amazing service from Jay. Will 100% be coming back. Thanks so much for sorting this.
3 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Great service and experience.
Amazing service and experience. Only problem was booking because of new websites being set up and not knowing whether it's 'clarkies campers', 'Clark Commercials', 'John Clark Motor group', or 'vwfs'. Lee-Ann at the Aberdeen branch was extremely helpful and reassuring with all our questions and arrangements. The best piece of advice we had was the 'park4night' app which really helped with finding good nighttime stop-overs. We had the vw california ocean which has some amazing features. We went further round Scotland than we intended. The service from Clarkies was great and would would definitely hire from them again!
30 juli 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hi there,
Thank you for taking the time to leave us a review.
It's fantastic to hear that you had such a positive experience with us. We're delighted that our team provided helpful support throughout your booking and rental journey, helping you feel confident and prepared before setting off on your trip.
We're especially pleased to hear your kind feedback about Lee-Ann. It's great to see our colleagues taking extra care to ensure customers have all the information and reassurance they need before hiring with us, and we'll be sure to pass your comments on.
Thank you again for your feedback. We can't wait to welcome you back for another adventure in the future.
Thank you,
VWFS Rent-a-Car
More than VW rental feeling
I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to deal with my rolling rental extensions Jacob - service with a smile!
11 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Great, personal service!
David and his team are always helpful and friendly. They always go the extra mile to help make your hire go as smoothly as possible. Couldn't recommend more highly.
22 juli 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent Service Great Value
I needed to clear a flat of some furniture so I rented from VWFS Speke a Volkswagen Transporter Short Wheelbase (SWB) with a 2.0-litre TDI diesel engine and 6-speed manual transmission. Using the website is really easy and Sean sorts all the admin stuff out quickly and efficiently at the desk. Each time I rent a vehicle from here Sean’s customer service is top notch, the vehicle is spotless and smells new. And the price always seems relatively reasonable. All in all, excellent service and great value.
8 juli 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
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