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Wine.com Reviews 1.471

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tablas creek vineyard 2021 patelin tablas is EXCELLENT. Delivery was quick and left at my apartment door. Very convenient for a senior citizen.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I bought the case of wine as a gift, and I made sure there were no bottles that would be shipped separately, however, I got an email today that a bottle shipped on it's own without the rest of the cas... Toon meer

Beoordeeld met 5 van de 5 sterren

There is usually a good selection of wine and great prices. Shipping is always when they say it will be.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have been a member for about 15 years and understand the reason for the changes over the years. I still use it for gifting, but only larger gifts to meet the minimum shipping. I do find it a bit a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnhandel
  2. Voedselproductenleverancier

Geschreven door het bedrijf

We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Makes it easy!

I send out about 110 bottles of wine to clients each holiday season, and Wine.com makes it easy.

17 december 2025
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Antwoord van Wine.com

So happy to hear that—thank you for the kind words! Cheers! -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Delivery was as stated on Dec 24

Delivery was as stated on Dec 24 , select was what I ordered . Packaging was done so none of the bottles got broken and labels were added for each bottle nice touch . This is my second order and will order again

21 december 2025
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Antwoord van Wine.com

Thanks so much! We look forward to sharing another bottle with you soon. -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. The website is easy to understand. Thank you very much

17 december 2025
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Antwoord van Wine.com

Thank you! We're honored to be part of your wine journey. -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Great wine choices

Great wine choices, easy ordering process and on-time delivery. Doesn't get any better than wine.com!

21 december 2025
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Antwoord van Wine.com

Thank you! We're honored to be part of your wine journey. -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Great selection of wines

Great selection of wines, very helpful staff, great service. Recommend joining the “free shipping. club”!

20 december 2025
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Antwoord van Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team

Beoordeeld met 1 van de 5 sterren

There has to be a better and easier way…

There has to be a better and easier way to get in touch with Fine Wine or “VIP” or whatever you want to call the department. Having a call center that can’t make any decisions only aggravate the situation, especially when it didn’t use to be this way before.
Regretting that I ever came back to Wine.com after the previous fiasco from a couple years back.

*. No email received. No new point of contact provided.

18 december 2025
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Antwoord van Wine.com

Please check your email. The person you were previously in contact with is no longer with Wine.com. We’ve sent you the name of another member of our Fine Wine team who will be happy to assist you with future purchases. Cheers! -The wine,com Team

Beoordeeld met 4 van de 5 sterren

Easy and fast order service

Easy and fast order service. You have great communication regarding orders.
Only issue is the inability to get help with updating an address. I tried to call Fedex to update an address but I was told only shipper could do this. I reached out to your team but they were unable to help with this.

15 december 2025
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Antwoord van Wine.com

Oh no! We’re sorry to hear about this. At certain stages of the delivery process, we do need to work with our FedEx partners to update addresses when the package is in their possession. We sincerely apologize for the inconvenience this caused. -The wine.com Team

Beoordeeld met 5 van de 5 sterren

easy ordering

choices and easy use of the site

18 december 2025
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Antwoord van Wine.com

Grateful for your kind words and great taste! Cheers! -The wine.com Team

Beoordeeld met 5 van de 5 sterren

We can always rely on Wine.com

We can always rely on Wine.com to come through with great gifts and fast delivery.

10 december 2025
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Antwoord van Wine.com

Grateful for your kind words and great taste! Cheers! -The wine.com Team

Beoordeeld met 4 van de 5 sterren

All good

Had some issues but they straightened them out

16 december 2025
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Antwoord van Wine.com

Oh no! We apologize for the inconvenience. Please check your email for an update on your situation. -The wine.com Team

Beoordeeld met 1 van de 5 sterren

Ordered two bottles

Ordered two bottles, only one was delivered on time. I Was assured the bottle not delivered would be delivered today, December 23. I have enjoyed being a wine steward, but will not be renewing. This was a gift…..

16 december 2025
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Antwoord van Wine.com

Please check your email. I sent you a message on December 23rd regarding this matter and to help make things right. If there’s anything further I can do, please feel free to reply directly to that email. -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Easy to work with

Easy to order. Great communication: notified when order shipped, notifies when the was received

16 december 2025
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Antwoord van Wine.com

Grateful for your kind words and great taste! Cheers! -The wine.com Team

Beoordeeld met 5 van de 5 sterren

Very straightforward to order

Very straightforward to order.
Always have what I am looking for. Tried other companies but always come back to wine.com.
Thankyou.

16 december 2025
Logo Wine.com

Antwoord van Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team

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