Your Apartment Reviews 308

Booked this stay as a travel agency so we book many hotels and apartments for customers host had taken full payment and confirmed booking after they had confirmed I had requested the host to change the double bed to single beds which the host had confirmed that this is possible showing me that the booking was confirmed.

After this booking was confirmed I then booked the flights for my customers to come from Spain to Bristol airport I have then woken to a message saying that a booking which want to stay for a longer period of time has been prioritised over ours and our booking has been cancelled this has caused a massive inconvenience as I had already confirmed with my customers that the booking had been confirmed and they had already sent my company the payment I am now having to look for alternative booking I will never as a travel company use or recommend to use these one of our customers will also be posting this to their instagram where they have over 3 million followers for people to see the messages and reason for our cancellation

Host cancelled last minute although they had already taken full payment for the stay. The reasoning behind this was that a customer had a longer stay thus it takes priority. I understand they would make more money off a longer stay but highly unprofessional from the host.

Location was gorgeous and very cute rooms

Great little apartment in a good location in Shepherd’s Bush. Linen and towels are clean but the bed isn’t the most comfortable and our bedroom TV hasn’t worked the last two times we’ve stayed there!

Not bad, it’s got what you need

I had a wonderful stay at Your Apartment Bristol. The location is incredibly convenient, being close to the university campus, which made getting around a breeze. The apartment was spotless, and I was impressed by how well-maintained everything was. The check-in process was seamless and very straightforward, making my arrival hassle-free. Highly recommended for anyone visiting Bristol!

Wow this is an amazing experience. We felt very safe and comfortable. Location is perfect too. Can’t wait to stay again I’d definitely recommend 💛

I’ve stayed at the serviced apartments in Brixton multiple times over the past 12 months for work, and I couldn’t be happier with my experience. The location is perfect for me—Brixton has such a vibrant atmosphere, and the commute to central London is easy and hassle-free. I avoid staying in central London whenever I can, so this spot is ideal.

The apartments themselves are stunning—always immaculately clean with fresh sheets that feel like a dream. The pillows.... Absolutely amazing. Honestly, I never want to get out of bed! The team behind the property are fantastic as well. Their communication is always on point, and they consistently deliver exceptional service. I always request a PDF VAT receipt for my stays, and it’s sent promptly and without any hassle—something I really appreciate.

I usually get a roadside apartment, and while it can be loud, I actually enjoy the hustle and bustle. It reminds me of home and adds to the charm of staying in such a lively area. Plus, Brixton offers some great places to eat and drink, so there’s always something to do nearby.

That said, the only downside is the smell in the doorway and hallway—it’s not pleasant and really detracts from the overall experience. If that issue could be fixed, I’d have no complaints whatsoever and would happily never leave!

Overall, this place might not be for everyone, especially if you’re not a fan of a lively environment, but if you love the energy of a bustling neighborhood, great service, and the best pillows in London, this is the place for you. Looking forward to my next stay—thanks, team!

Very convenient and comfortable. Had an easy check in with key codes. Our studio room was on the second floor so a fair few steps up to it. Fortunately it was on the back of the property so didn’t face onto the road so was pretty quiet. Earplugs were provided.
The room was comfortable and well equipped. We live nearby and stayed for a few nights while we had building work done and had no boiler, so the fridge, cooking and washing machine facilities were very appreciated.
It was good value (booked on booking.com).
I used the WhatsApp number to communicate with the customer team and it was helpful. I was able t extend my booking by an additional night quite easily.
The location is very convenient for northern line tube from Tooting Bec and also multiple bus routes.
I would definitely stay here again.

Booked Bristol apartment on Air BnB in error. Cancelled almost immediately so never could have stayed at apartment (no check in details etc.). Air BnB requested a refund but company refused even a partial refund due to their policy. No consideration for my circumstances - just greedy.

Lovely warm apartment - felt like home. Amazing bed and good quality sheets. Customer service brilliant.

Great location, reasonable price. Smart TV was a nice touch. Easy access to apartment and the facilities were perfect

My stay at “your apartment” was enjoyable. The apartment was clean and comfortable, and I appreciated the amenities provided. I would recommend it to others looking for a convenient and comfortable place to stay.

The booking process is very easy, access to the apartments is organized very well. The Tooting apartments are modern and clean. Help is provided in a professional way, if needed.

Highly recommended!
Efficient end-to-end process from reservation to check in and to check out.
Clean and good quality furnishings

The location, cleanliness and ameneties ay the apartment were excellent.

Apartment had everything you needed and really enjoyed my stay

As always sparkling clean and very well appointed. I booked a smaller room this time, but was it was still excellently designed to maximise the space!

Beautiful apartment! Good value for money and amazing location in Clifton 😁

Stayed in an apartment in central Bristol. Great position and comfortable property with outside space. Great comms from the Your Apartment team during our stay. Although is was a self check in you did feel someone was available.