AmericanMuscle.com Reviews 

3.304
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I ordered without logging into my VIP account and was concerned I wouldn’t get my rewards. Customer service was amazing and connected my order through Apple Pay to my account so I was credited. Along... Toon meer

Beoordeeld met 3 van de 5 sterren

I'm sure FedEx is the least expensive shipper, but by far the worst. 5 items, 3 different delivery trucks. They never arrived on schedule.

Beoordeeld met 5 van de 5 sterren

Your products are packaged very well, and ship in timely manner. Your company offer good warranty on your products. You sell great quality parts.The customer service team and sales personnel are awso... Toon meer

Beoordeeld met 5 van de 5 sterren

Little disappointed, ordered the the exhaust bypass that was need yesterday after ordering on the 14th with a 2-3 day delivery. Its now the 18th and still haven't recieved it. Hoping the pipes wor... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Carrosserieonderdelen leverancier

Geschreven door het bedrijf

Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(3.304)

408 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The selection and ease of ordering was…

The selection and ease of ordering was great. First time user. Product that did arrive was ad expected. However the delivery service failed to leave my second package. But A.M. has jumped right on it and in the process now in hopes to resolve. All in all... Great Job !

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

There products are good

Their products are good, you get what you pay for but their Bama x4 custom tunes on a 2nd gen coyote are horrible. I literally flashed mine back to stock and tossed a brand new x4 in the garbage

23 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you were not satisfied with the tunes that you purchased.

We wanted to review your order, but we were unable to with the information provided in your review. If you would send your order information, and a copy of this review, to Satisfaction@AmericanMuscle.com, once we receive it, we will review this situation.

Typically if a customer experiences issues with the tunes, we have them contact our Tuning Department to see if they can assist with the issues you are experiencing.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

They sent a totally incomplete order

They sent a totally incomplete order, instead of sending the remaining part of the order they wanted me to send back what I received and start the process over again. I then requested for a full refund and went somewhere else, also they will not allow you to talk directly to a customer service person only by chat, ridiculous !

19 juni 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you had issues with your order and that you were unable to speak with a member or our Customer Service Team.

We were unable to locate an order with the information shared in your review. We would like to review your order and ask that you kindly send an email with your order information, and a copy of your comments, to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order and see how we can resolve this issue for you.

We do have representatives available to speak with you. You can call them at 610-990-4562. They are available weekdays from 8:30 AM-11 PM EST and on weekends from 8:30 AM -9 PM EST.

If you have an y additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 2 van de 5 sterren

Ordered $450 worth of upgrades and got…

Ordered $450 worth of upgrades and got no dang ole sticker. Y’all getting cheap or what?

19 juni 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Lucas,

Thank you for taking a moment to share your feedback with AmericanMuscle.

We were unable to locate an order with the information provided in your review. If you could send an email with your order information and a copy of your comments, for context, we will see if we can have a sticker shipped out to you. You can send the email to Satisfaction@AmericanMuscle.com

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Rip off company.!

This company charges you for shipping the product to you and then when you have to return it, they charge $58 to ship it back. Their customer service is rude and un-helpful. I will never use them again. I'd rather go to CJ Pony Parts and pay them for parts. At least you get a full refund if you have to return a product. This company is such a rip off! Wouldn't recommend them to my worst enemy! Take my advice and go else where for your parts. Theres tons of other companies that do a better job. Even after your response im still keeping my review and hope that others agree with me. Absolutely will never shop with this company or its affiliates again.

16 juni 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Robert,

Thank you for taking the time to share your feedback with AmericanMuscle regarding the Raxiom Axial Series Cobra Style Headlights that you recently ordered.

We completely understand that paying for return shipping is frustrating when an item doesn't work out or if an incorrect item was ordered.

To keep our overall product prices as low as possible for everyone, our standard return policy states that customers cover return shipping costs for items ordered by mistake. We cover return shipping if we accidentally shipped the wrong item or if it arrived damaged.

When a customer elects to return an item in this situation, we do offer the option to purchase a discounted return label from us, or you can purchase your own return label. If you elect to purchase a return label on your own, we ask that you please contact us and share the return tracking number with us so there are no delays in refunding you.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 5 van de 5 sterren

Thanks American Muscle!

Amazing catalog and website full of high quality and affordable unique parts and accessories. I've ordered a lot of items from American Muscle over the last three years . Very fast and easy shipping every time. Thank you American Muscle for making my 2014 Deep Impact Blue Mustang GT stand out as a one of a kind. I love my Mustang. I'm so fortunate to have it. It turns heads and gets so many compliments.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I wish there was a section at checkout…

I wish there was a section at checkout where we could put special delivery instructions, I have a gate on my house and idk if I’ll be home for the delivery of the body kit and I need them to put it inside the gate and now I’m hoping someone doesn’t steal it.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

ordering was easy

ordering was easy, but originally deliver was supposed to be 2 days, now it has changed to almost 2 weeks, for the pricing of your products, delivery should be improved.

13 juni 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Len,

Thank you for taking the time to share your feedback with AmericanMuscle. We would like to apologize for the delays in receiving the Polished Header Plate Front Extension Kit. We work hard to have items shipped to our customers in a timely manner, and we fell short of our goal, and more importantly your expectations with this order.

We were working on having this item shipped from our warehouse, but we were unable to fulfill it from the warehouse, so we reached out to the manufacturer to ask them to ship the order to you. Once we submitted the order, they shared that the item is looking to ship at the end of June, beginning of July. We can understand your frustration with this experience.

Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 9/30/2026.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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