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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy to search products for your vehicle type. Ordered Diablosport predator x tuner and install within 10 minutes with zero issues.

Beoordeeld met 5 van de 5 sterren

I've spent plenty of money since I bought my truck. Had a hiccup, they made it right. Enjoy the install vids, helps me know my limitations as I'm getting older lol Great company, great products. Btw,... Toon meer

Beoordeeld met 5 van de 5 sterren

The experience was great actually the best and easiest online shopping ever, online search was easy and fast.will definitely buy again!!!

Beoordeeld met 5 van de 5 sterren

Love this website. Not only do they always have whatever products my truck needs but the customer service is some of the best I’ve ever experienced in the automotive business

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(5.117)

775 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Haven't regretted 1 thing I've purchased

I've spent plenty of money since I bought my truck. Had a hiccup, they made it right. Enjoy the install vids, helps me know my limitations as I'm getting older lol Great company, great products. Btw, my date of experience is not accurate, I've ordered several times and have gotten everything I anticipated.

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have a agricultural sales and use tax…

I have a agricultural sales and use tax certificate of exemption the sales guy did not know how to use it.This was on Saturday I needed to get the part as soon as possible so went ahead and ordered the part paid the 30 dollar tax.Called back Monday some RUDD woman said I needed to set up a dealers account and could not refund the tax . Being said I know the company will not miss my business but If this is the way they treat people I will carry my business else where and tell people my experience.also it’s very hard to even speak to someone

18 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Billy,

Thank you for taking the time to share your feedback with AmericanTrucks. We would like to apologize for this experience.

We wanted to review your order, but we were unable to locate an order with the information shared in your review. If you could please send your account information to Satisfaction@AmericanTrucks.com. If you could please include a copy of your review, for context, we will review your order and see if we can resolve this issue.

If you have any questions please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

I have no idea what went wrong and…

I have no idea what went wrong and customer service has no idea. I order S&B cold air intake and they shipped me brake calipers!

20 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Mark,
Thank you for sharing your feedback with AmericanTrucks. We are disappointed to hear of the error that occurred with your recent order.

We would like to review your order, but we were unable to locate one with the information shared in your review. If you could please email your order information, and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information , we will review it and see how we can resolve this issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Turn 5 motto is screw the consumer

Ordered some brake calipers from them , the first set arrived damaged , maybe they were trying to save on shipping materials ? The second set arrived damaged, once again , couldn’t be bothered to put them in a brown shipping box , let’s send it raw through the crappy postage system , finally the third set arrived with only one hole in the box this , but the actual quality of the paint in this set is garbage , one caliper was clearly done right , sprayed on with no chips , but the other caliper has some pretty obvious touch up spots with a brush , and a few chips as well , it’s just very disappointing that I get some half baked calipers when I paid could money for them , but my truck has been sitting in a shop parking lot since June 5th now because it doesn’t have 4 working calipers because I’ve been waiting to get what I ordered but that obviously won’t be happening

5 juni 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Bryce,

Thank you for sharing your feedback with AmericanTrucks. It is our goal to have orders shipped quickly and correctly to our customers and that they are received without damage to the item. In reviewing your order, we fell short of our goals, and more importantly your expectations.

We reviewed your order and we do see that you had to complete two returns due to damage to the order. We shared your experience with our warehouse team so they can review how these items are packed and make changes to how these are packaged.

Due to this situation we issued a credit to your AmericanTrucks account. This credit can be used on a future order and it is valid until 10/31/2026,

We do apologize for the frustration and inconvenience this situation has caused you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Order from a different place

I have ordered parts from them in the past and the last order i put in had my address and everything is good, long story short i looked up the part tracking and found out that their web site had it going to a old address and i didn't put that in. customer service tried to charge me another 17.00 dollars to change it but couldn't promise anything about it. so they said i put the wrong address in for the shipping and i didn't. So ill never use them again

18 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Bradley,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues with your recent order.

We wanted to review your order, but we were unable to locate an order with the information shared in your review. If you could please email your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive your email, we will review your order and see how we can assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you,

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Nightmare Customer Service

Ordered fog lights, delivered on 07/07/26, did not care for the quality and initiated a return same day. Was shocked to find I had to send multiple pics of item and wait for approval before returning item. As of 07/18/26 still waiting on approval to return. Spoke to customer representative twice, get run around responses. Absolutely terrible customer service. Stay away from this company. Will be filling a claim with Better Business Bureau for whatever it’s worth. Have already notified numerous friends with trucks to stay away from them.

7 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Tony,

Thank you for sharing your feedback with AmericanTrucks. We are sorry to hear of the issues you experienced with your recent order for foglights.

For our return process, we do ask for photos showing the item that will be returned to us. Once we receive the photos our TechTeam will review your concerns and send you an email with a return label.

We are disappointed to hear that you have not received a response to your return request. We wanted to review your order, but we were unable to pull up an order with the information shared in your review. If you could please email your order information and a copy of your review to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your concerns and see how we can resolve this issue for you.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 5 van de 5 sterren

I have ordered several parts in the…

I have ordered several parts in the past and even though prices have gone up I still have never received any wrong parts and delivered in a timely manner and will continue to always use you for any parts I need. Website is easy to use and you always have the product I need

17 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This Company is Not Reputable ordered a set of new running boards

I ordered a set of new running boards. Paid full new price. I clearly received an open box previously installed set of running boards. The boards and brackets had previous installation scratches and small gouges on the underside. It was easy to tell they had been previously removed from the packaging wrap then put back. Most of the box staples were missing and the box for shipping was poorly taped. I sent a complaint to Support a few days ago with zero response. My complaints are being ignored! I now question if this is a reputable company.. they certainly showed no care towards customer concerns. Very poor service! I'm quite unhappy...

13 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello David,

Thank you for taking the time to share your feedback with AmericanTrucks regarding your recent order for the 6-Inch Wide Flat RunningBoards. We are disappointed to hear that the boards were received in an unsatisfactory condition. We value your feedback as your comments help us to make changes and improvements to the products and services we offer to our customers.

We are reaching out to our warehouse to confirm if in error, an open box item was sent to you. If this is the case, we do apologize for this error.

We do show that you sent us an email regarding this situation on 7/15 and there was a delay in responding to your email. We do see that one of our representatives responded to you on 7/17. In their response they shared that we can set up a return or we could offer an appeasement for this item. We do show that you responded, that since you needed to install these for a trip, that you accepted the appeasement. This was issued back to your original payment method on 7/22.

We do understand your frustration, and due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 5 van de 5 sterren

Cracks and rotors

I ordered july 15 and my order is out for delivery July 16 so I’d definitely buy from them again fast shipping fast delivery and easy enough to navigate the website

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Display and presentation

It was very easy to navigate and my favorite thing about it were the videos of the before and after I think that’s the best feature I’ve seen on a website ever, especially it being right under the pictures.

15 juli 2026
Review zonder uitnodiging

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