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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy to search products for your vehicle type. Ordered Diablosport predator x tuner and install within 10 minutes with zero issues.

Beoordeeld met 5 van de 5 sterren

I've spent plenty of money since I bought my truck. Had a hiccup, they made it right. Enjoy the install vids, helps me know my limitations as I'm getting older lol Great company, great products. Btw,... Toon meer

Beoordeeld met 5 van de 5 sterren

The experience was great actually the best and easiest online shopping ever, online search was easy and fast.will definitely buy again!!!

Beoordeeld met 5 van de 5 sterren

Love this website. Not only do they always have whatever products my truck needs but the customer service is some of the best I’ve ever experienced in the automotive business

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(5.117)

775 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer Service

No issues finding what I was looking for. When I had a questions customer service answered them. While on the call I placed my order with the representative.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay away and beware of this company

Stay away and beware of this company. There are plenty of other businesses to buy from out there and not risk being lied to and screwed over. Specifically from salesman Nathan H!!! He told me on July 2nd they had a bed cover IN STOCK, I also had him confirm. I was supposed to recieve it by yesterday. Yesterday I was told it WAS NOT IN STOCK. And no answer on when it would ship. I expressed to Nathan on the 2nd of July that I had a trip I needed this for prior to the 15th. He assured it would arrive. HE LIED AND TOTALLY RUINED MY TRIP. I believe this is normal practice for this company. Tell ya anything to make the sale and then it is literally impossible to get ahold of anyone other than their stupid AI bot in Chat .
BUYERS BEWARE,,, YOU'VE BEEN WARNED!!

14 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Dustin,

Thank you for taking the time to share your feedback with AmericanTrucks. We reviewed your situation and your frustration in understandable. We work hard to have the most up to date inventory updated on our website, and we fell short or our goal, and more importantly, your expectations with this order.

We show that you placed an order for the Pace Edwards BedLocker Electric Retractable Bed Cover; Matte Black (20-26 Silverado/Sierra 2500 HD/3500 HD w/ 8-Foot Long Box) on 7/2/2026. This was being shipped to your from the manufacturer. Once we submitted the order, we were then informed that there would be an delay in having the order shipped to you. We do apologize for this situation and the inconvenience this issue may have caused you.

When we reached out to you to share this information, you shared that you would like to cancel your order and be refunded. This refund was completed on 7/15/2026.

Dustin, we do apologize for this error. Due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

My first time and last time ever using…

My first time and last time ever using this company

The website added things from my “save for later" that didn't even fit my truck into my final order. Conveniently didn’t show up until after I paid. Had to get that item canceled (wasn’t too hard to do actually)

So I ordered 13 items, three days ago. Mainly because they’re website very clearly makes it a point to promote “Free 2-3 day delivery on orders of $149+”

Like I said that was three days ago. I haven’t received anything yet.
What I have received though now are two separate notices that two completely separate items (that are still both labeled “in stock”). Are actually out of stock and the new estimate delivery is next month (mind you I could have got that part on Amazon by yesterday)

The other item (floor mats, nothing fancy) I am now waiting on the manufacturer to "source the
materials". Per their customer service.

10 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Payton,

Thank you for taking the time to share your feedback with AmericanTrucks. Thank you also for being a member of our Military, Medical and First Responders program. We are happy to offer this program to thank our customers, like you, for the service you provide to our country and our communities.

We are sorry to hear that you are not satisfied with the shipping of your recent order. For our free 2-3 day shipping, it is offered on orders over $149, but it does note that it is on most items and please see product pages for details. If an item may take additional time to ship, it is noted to the right of the photo, and a "get it by date" will be listed.

In reviewing your recent order, for example the Front Grille Molding, the initial get it by date was noted as 7/20-7/23. For the Rough Country Rear Wheel Well Liners, when you placed your order, the get it by date was noted as 7/16-7/17.

We are sorry to hear that items that you have saved for later, were added to your order. We are unsure how this happened and we were unable to replicate this error. We are happy that you were successful in canceling those items from your order.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 3 van de 5 sterren

Fix your shipping times

Fix your shipping times. If a customer pays for 3 day shipping then it should be here in 3 days. Put a disclaimer. Refund the shipping difference. Or the very least an apology that the product won't make it in 3 day window.

10 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced delays in your recent order.

We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your situation.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 2 van de 5 sterren

Do not buy anything from this company

Do not buy anything from this company! There products go to crap right before the one year warranty. Then they send you a replacement back in packaging worse than when you got it the first time. I got broken headlights from them and they won’t send me a new pair knowing it’s on them and they try to play the it’s out of warranty card. Buyers beware. Look furthermore at another website instead of these con artists.

12 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Chris,

Thank you for sharing your feedback with AmericanTrucks. We are disappointed to hear that you are experiencing issues with a head light that you ordered from AmericanTrucks.

We tried to locate your order, but we were unsuccessful with the information shared in your review. If you could email your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your concerns and how we can better assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Poor customer service

Ordered Shocks for my truck. American Trucks did not disclose they did not have enough items in stock to fulfill the order. Items shipped from who knows where as well as a supposed drop ship where Amazon logistics dropped the ball. Horrible customer service when I confronted them about their deceptive practices. Even when I confronted them on their deceptive practices, they wouldn't own up to it. Horrible company to deal with.

9 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Scott,

Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues with your recent order. We do work hard to make sure our inventory is updated on our website, and we do apologize that this was not the case with your order.

We do try to fulfill orders directly from our website, but there are times when we reach out to the manufacturer and ask that they ship the item to our customers.

We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send your order information, and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review your order to see how we can resolve the issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Purchased an online gift card for my…

Purchased an online gift card for my mom’s birthday and they immediately canceled it and I haven’t received my money back. So I’m out $250 and couldn’t give this to her for her birthday

6 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello,
Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear that you did not receive the gift card that you recently purchased.

We would like to review your order, but we were unable to locate an order with the information shared in your comments. If you could send your order information to Satisfaction@AmericanTrucks.com. If you do not have your order number, please supply us with the email address or telephone number the order was placed under. Please also include a copy of your review, for context. Once we receive this information we will review your order and resolve this issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

To advertise 2-3 day shipping is a…

To advertise 2-3 day shipping is a joke. Order my product online on 6/30/2026 and still have no shipping confirmation or tracking. When looking up my order it says estimated time for tracking is 7/10/2026. Delivery to be expected by 7/9-13/2026. Absolutely ridiculous in my opinion that you have to wait 10 day for tracking. Will not place another order from them again. Will find a different vendor or just go through manufacturer

6 juli 2026
Review zonder uitnodiging
Logo Turn5

Antwoord van Turn5

Hello Jeff,

Thank you for taking the time to share your feedback with AmericanTrucks. We appreciate the feedback that we receive from our customers, as your feedback assists us in making improvements to the products and services we offer to our customers.

While we do offer 2-3 day shipping, it is noted that we do offer free 2-3 Day Delivery on most items, see Product Page for details. In reviewing your order, we do show that when your order was placed, the "get it by date" was noted on the product page as 7/9-7/13. We do see that there was a delay with the order being picked up from the warehouse, and we do apologize for this delay.

We show that the MPI Exhaust Technologies Bullnoze Series Clamp-On Dual Exhaust System; Turn Down that you ordered on 6/30 shipped out and the expected delivery date is noted as 7/17.

Due to this delay, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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