Audio Concierge Reviews 

I have used this site before. Prompt service and good delivery, and competitive prices.

Have used them a couple of times, customer care beyond reproach, proper old school ideas of how to treat customer, excellent

I'm not the type of customers that a dealer wants to get - lots of questions, and very indecisive. Phil, unlike other dealers, is extremely patient and has incredible in-depth product knowledge. Responses are extremely quick and helpful as well (he sometimes even replies after 11pm!) He's also extremely honest, reliable and trustworthy. You can feel his passion as well. He's the perfect guy to look for. As a first time customer, I'm very satisfied with my experience!

Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and then sent the player out next day delivery when it arrived in UK.

Oh and the M6pro is pretty amazing. Would recommend for anyone who doesn't want A&K SR25 in the sub £1000 DAP market.

My first time using Audio Concierge UK and I am very pleased I did...!
Great Service, Great Advice, Super fast delivery!
Highly recommended .....
Thank you...! 😀😀😀

Quick expedition and perfect follow-up. The owner is very friendly and quick to react in case of questions.

Very good service, quick delivery of great sounding Obravo Cupid. Will definitely use Audio Concierge again.

Fabulous service as ever from AC.
Great advice and speedy delivery; highly recommended.

Perfect service, thank you.

Great service, amazing customer service.

Phil Wannell at Audio Concierge is a great guy and very knowledgeable on the subject of portable audio. He did a sterling job of turning me on to the Cayin N6ii E02 which is a brilliant DAP. Phil arranged the demo for me to audition and bent over backwards to make sure i had everything i needed. Once ordered the DAP arrived in good time and was delivered to me quickly. Communications were excellent throughout the whole process via social media and email and all my questions were answered. Would i go back to Audio Concierge? Absolutely! Thanks Phil 👍

Really great customer experience, highly recommended!

Really best service and attention to details from the company.

Great service as always. Prompt and helpful.

Ordered Wednesday and 1st class Royal Mail but its now Saturday and still not arrived. I'd class that as slow delivery for a small, cheap adapter.

Could be down to Royal Mail.

Phil is very helpful and always helps find the correct product for the person. Delivery is prompt and he takes care of his customers amazingly well even during covid

Phil was very professional and caring. Not only did he me know which product was better quality for me but he also saved me a hefty sum of money. Other businesses would have just got the higher sale done even if it meant customer being worse off. But not with Phil. He treated my transaction like his own. The SR25 is brilliant and paired with the Cupid, I have that music listening experience I've been after for so long.

Many thanks to Audio Concierge