Boardwalk Property Co Reviews 

Ruby has been fantastic from start to finish. Always in contact, quick to respond, and genuinely helpful throughout the whole process. She made everything feel a lot less stressful and was always on hand when we needed anything. Really appreciated how proactive and friendly she was. Couldn’t have asked for a better estate agent. The whole chain would never have moved so quickly if it wasn’t for her hard work and constant communication. Completed in around 6 weeks. Thank you so much!

I have had the pleasure of working with Alicja over the past few years in my role as a lawyer in Bristol. Recently, I have been particularly impressed with her professionalism and dedication. Alicja has a remarkable ability to manage chains and expectations, making our collaboration not only productive but also enjoyable. Her hard work and commitment truly stand out. Well done, Alicja! I highly recommend her to anyone seeking a reliable and skilled professional.

They made it very easy for us to sale my house and Ruby the agent was exerleant and she made every think so easy for us with all the paper work exerleant service mark timms

Boardwalk have been fantastic from start to finish. They have made what could have been a difficult and painful experience into a straightforward, easy process.

First we worked with Tom who clearly cares deeply about what he does, and listened to all our thoughts and concerns. He was easily contactable, punctual and personable. Our house sold before it was even officially put on the market!

Once we had accepted an offer Ruby was brilliant and keeping us in the loop in terms of where everyone in the chain was, and getting exchange and compete dates nailed down.

Boardwalk are most certainly doing things differently from the usual estate agency and we could not recommend them more highly.

Great friendly personal staff. It was great to be able to track the viewings on the online portal.

Good communication, reliably turned up for viewings and called us if there were any changes ahead of schedule. The agency showed intuition which benefits their clients. Good communications through the buying process.

My review relates to my experience with Boardwalk in months March to May this year. In late March I invited 6 local agencies to value my property. Cameron’s excellent knowledge of the local market, backed by a portfolio of locally sold properties that were relevant to my house, stood out by a mile. His presentation of Boardwalk sales abilities, online and paper marketing materials, professionalism and approachability reassured my confidence in the valuation and the proposed sales strategy. This was swiftly followed by high quality photography and brochure that enticed immediate interest and resulted in offer from a well matched buyer before the property even reached the open market.
This was followed by a period of time where Ruby closely worked with my solicitors to get me through conveyancing, through to exchange and completion shortly after. Ruby was very approachable and proactive in her dealings with any query I had and supported me in resolving issues I encountered.
This was by far the smoothest house sale I ever experienced, and I have experienced many of those to date. No hassle, no delays, dealing with enthusiastic and eager to help people taking interest and pride in their work.

As first-time buyers, we couldn’t have asked for a better experience. From the very beginning to completion, the team was nothing short of amazing. Cameron was warm, knowledgeable, and incredibly responsive. Every question was answered with patience and clarity, and we always felt informed, supported, and genuinely cared for.

Ruby was amazing too - efficient, proactive, and on top of every detail. Communication was seamless, timelines were met without stress, and I never once felt out of the loop. It's rare to find people who are this competent and kind.

I’m incredibly grateful to both of them for making this such a positive milestone. I wouldn’t hesitate to recommend them to anyone—especially first-time buyers. Absolute professionals with heart. Thank you!

As a first-time buyer, I couldn't have asked for better support than that provided by Rhia and the team at Broadwalk. Rhia was very knowledgeable about the property and great at communication. This made the process smooth and less stressful.
I would wholeheartedly recommend Broadwalk to friends and family!

We had a really smooth house purchase with Ruby as our sales progression agent, she was always extremely communicative and helpful with any of our queries and concerns. Thank you!

Mike was very helpful and accommodating. We had to change the time of our viewings to fit around our work schedules, and Mike was very happy to do this. He was able to answer all our questions about the property.

Wow what great service from Boardwalk and especially Rhia.

Finally in Rhia we found an agent who knows the minor details about the property and their clients. From start to finish she was very professional, responsive to our emails and meticulous with all the details. Clearly someone who has a lot of care and passion for what they do. 5*

Boardwalk are just fantastic!
This is the second time we've used them for buying a new property and selling our house, and we will absolutely continue to use them in the future if we ever move again. The whole process was completed in under 12 weeks, which is amazing!

We want to give a special thank you to Rhia and Ruby — I couldn't recommend them more. They were both so lovely and always quick to respond throughout the entire process.

Thanks again to both of you!

Ruby was brilliant throughout our house purchase and as first time buyers we really appreciated her warm and supportive attitude. She consistently chased the chain and kept us updated almost every week with progress. We wouldn’t have completed so quickly in a chain without her!

Esther & Ruby helped make the process of selling my house exceptionally smooth. They were able to achieve a price above the asking and work through the conveyancing process and negotations well. The tone was always friendly and relaxed, where I felt informed the majority of the time, the online resources also helped this. I would work with them and Boardwalk in the future.

Anna & Esther have been excellent in helping me view properties in my current search for a new home. They are highly personable, quick to respond, and clear on key details. By far the best experience I've had with an estate agent.

I am hoping to continue working with them as I've submitted an offer on a property today.

Would highly recommend.

Anna has been great in selling our property. We have had excellent communication, insight and advice. She clearly understood our local area and really took the time to get to know our home so she could represent it in the best way possible! I believe we have had such a great result on our sale so far down to her expertise!

We have had a really good relationship with our agent, Martin, who has always been available and prompt to respond and, if necessary, come round to the house when we got stuck on filling in forms. The photographer was enthusiastic and thorough and in every way our experience with Boardwalk has been positive, reassuring and enjoyable, with a very happy early outcome!

Martin was professional, communicated well and ultimately got us the sale of our property in Bristol!

Service

I was genuinely disappointed with my experience at Boardwalk Property Co. The agent I dealt with came across as rude, uninterested, and lacking the enthusiasm or professionalism I would expect from a reputable firm. It felt as though any questions or concerns I had were met with reluctance or brushed off, which made the process more frustrating than it needed to be.
I was told they could do both my greenbank property valuation and speedwell.
I was told at the house he had no idea of the value. Nor was he interested .

I chose Boardwalk based on the glowing reviews, so this was particularly disheartening. Unfortunately, my experience did not reflect the high standard many others have praised. I hope this feedback is taken constructively, as I believe clients deserve consistent courtesy, communication, and effort—regardless of the circumstances.