Nourish Care Reviews 

680
•
TrustScore 2.5 uit 5

2,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This system is absolutely appalling. It's not user-friendly for any governance tasks. You have to generate documents that come with other platforms as standard. I have used platforms like PASS, Birdie... Toon meer

Beoordeeld met 1 van de 5 sterren

Worse Platform ever used , cant not review Risk assessments, so have to upload your own ,no generated alerts for training , Medications missing from clients Digital MAR charts that then appear aga... Toon meer

Beoordeeld met 2 van de 5 sterren

Since Careplanner was taken over by Nourish the support side is lacking massively. I've racked up around 6 separate issues now with the system not working as it should, and the "support" folk just gho... Toon meer

Beoordeeld met 5 van de 5 sterren

Joseph was extremely helpful this morning, not only dealing with the immediate problem but also pointing out where potential problems could arise in the future because of how we had 'Settings' set-up... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

At Nourish, we believe every life should be lived to its full potential. That’s why we’ve harnessed the best technology to help you plan, record, and coordinate and report on care quickly and easily. Our flexible digital care management software gives you accurate notes, complete oversight of your service and evidence of care at your fingertips. With more informed decision-making, together we’re improving the lives of everyone involved in care. Benefits of Nourish Record, plan and coordinate care in real-time on the go Secure and accurate notes for better decision-making Personalise care for everyone you support Save time on administration and collaborate more effectively Join up and connect all your technology We’re an NHS Assured Supplier of social care technology. Let us help you take your care planning to the next level.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

680 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,4

Alle reviews

(680)

13 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Coastal care south

Rob is very helpful and will go the extra mile to help you out. Very funny and has a good sense of humour which with alot of customer service advisers you don't tend to get. Always happy and bubbly.

10 september 2023
Logo Nourish Care

Antwoord van Nourish Care

We appreciate how important the care you provide is, and how stressful it is at times, that's why we're so proud of the culture our Account Managers like Rob bring with their commitment to supporting our users with empathy and humour, thank you for the review Sam.

Beoordeeld met 5 van de 5 sterren

training was interesting and…

training was interesting and simplified.it tackled all our questions and was patient when we asked to go back to something he had already mention.

6 september 2023
Logo Nourish Care

Antwoord van Nourish Care

We work with our users, at your pace Ruth, so we can be sure we produce the right results for your team and community, thank you for the review!

Beoordeeld met 5 van de 5 sterren

What is says on the Tin!

We have been with Care Planner for 18 Months, and I can say that out of all our supplies, Care Planner has given us the least of any problems, it has been reliable, and it does what says on the tin! Unlike other suppliers of ours, where I spend most of my time addressing issues.
When we do have reason to highlight an issue, the team at CP, are fast to resolve it and very polite in the process
- keep up the good work!

6 september 2023
Logo Nourish Care

Antwoord van Nourish Care

We know how important the care you provide is Alastair, and we are dedicated to making your interactions with us as simple as possible to help relieve some of that pressure and make sure you and your team are focussing on the things that matter, taking care of your community. Thank you for the review!

Beoordeeld met 5 van de 5 sterren

CarePlanner - The way to go!

CarePlanner is a very compact and comprehensive planning system that is a major part of our success! It is an efficient and reliable system.
Our Account Manager Iddy is a great tutor and really took time to demonstrate how the system works and how we can derive even more benefit.
We would not hesitate to recommend this planning system to any organisation.

5 september 2023
Logo Nourish Care

Antwoord van Nourish Care

We here to take care of your time Hilda, and that means taking the time to understand you and create effective solutions together, Iddy will be a big a part of this process, and we can't wait to see what the future holds!

Beoordeeld met 5 van de 5 sterren

I recently had the pleasure of…

I recently had the pleasure of attending the rostering system training provided by Hannah, and I must say it was an incredibly enlightening and valuable experience. From start to finish, Hannah's expertise and teaching style exceeded all expectations, leaving me with a newfound confidence in navigating and utilizing the rostering system effectively.

Hannah's training sessions were thoughtfully structured, beginning with the fundamentals and gradually progressing to more advanced concepts. Her clear and concise explanations, coupled with real-world examples, made even the most complex aspects of the rostering system comprehensible. What truly set this training apart was Hannah's ability to adapt to the diverse skill levels of the participants, ensuring that everyone was able to keep up and engage meaningfully.

One of the standout qualities of Hannah's training was her approachable and patient demeanor. She fostered an open environment where questions were not only encouraged but also celebrated. No inquiry was deemed too basic, and Hannah took the time to provide thorough responses, ensuring that every participant felt valued and understood.

The practical exercises included in the training were incredibly beneficial. They allowed us to apply the theoretical knowledge gained throughout the sessions to real-life scenarios. This hands-on approach not only reinforced our understanding but also gave us the confidence to tackle various challenges that might arise when working with the rostering system.

Furthermore, Hannah's training wasn't just about the technical aspects; she also emphasized best practices, tips, and tricks that she had accumulated through her extensive experience. This insider knowledge was a true gem and illuminated the path to maximizing the efficiency and effectiveness of the rostering system.

In conclusion, Hannah's rostering system training was a transformative experience that has left a lasting impact on my skill set and confidence. Her expertise, coupled with her engaging teaching style and dedication to her participants' success, make her an exceptional trainer. Whether you're a novice or have some familiarity with rostering systems, I wholeheartedly recommend Hannah's training to anyone seeking to harness the full potential of these tools.

30 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

Thank you so much for this incredible review Patryk, we are delighted to hear your training went so well. The best part is we're just getting started! At CarePlanner we make sure every account has a dedicated Account Manager who will work with you, learn about your service and community and help you apply CarePlanner in the most effective way to support them. Hannah will be with you every step of your journey with us, and we've definitely started that journey on the right foot!

Beoordeeld met 5 van de 5 sterren

Thoroughly enjoyed the training easy to…

Thoroughly enjoyed the training easy to follow and understand. Great service.

29 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

Thank you Tina, we take pride in our work, and joy from working with incredible teams like yours, which makes everything a lot easier in our experience!

Beoordeeld met 5 van de 5 sterren

Satisfactory training

Satisfactory training. Clearly explained and well understood

22 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

Understanding is key to a successful partnership Patience, and we're excited about ours! Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Megan (our account manager) was very…

Megan (our account manager) was very informative and very helpful. Megan explained in a way that we understood how to solve some issues we had,at a good pace and trained us how to solve some things and giving us ideas.

24 augustus 2023
Review zonder uitnodiging
Logo Nourish Care

Antwoord van Nourish Care

Thank you so much MC, Megan and our Account Management team specialise in problem solving by working with our users and creating the best solutions together!

Beoordeeld met 5 van de 5 sterren

First Training

First Training
the lesson was tailored to my needs and had a very patient teacher

20 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

No two care services are the same, and we love working with our users, at your speed, so we understand each other and can work together as effectively as possible. Thank you for the review Ester!

Beoordeeld met 5 van de 5 sterren

Navigate with confidence…

The trainer took time to take us through all the necessary information we requested.
It was a training session arranged through the CarePlanner ticket system. We were allowed to ask questions during the session for clarity and a better understanding of some complex areas. It was so informative and extra information has been sent by email.

9 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

At CarePlanner we're committed to working with our users to make sure you get everything you need from our system. CarePlanner is designed to fit around your service and support it, which is why we love questions and finding the best solutions with our users like you and your team Tokunbo!
Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Everything about the care planner is…

Everything about the care planner is about making care co-ordination simpler. Using the care planner has made my life so easier. It is amazing. I am so grateful to Rob for taking time out of his day to assist me to fully understand the care planner and all its benefits. I would highly recommend.

6 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

Thank you so much for the amazing review Itai! We love to hear when our system is working well with our users service. A lot of credit to your team and Rob for working so well together, and as your dedicated Account Manager Rob will continue to work with you going forward, here's to a long and successful partnership!

Beoordeeld met 5 van de 5 sterren

Megan spoke and explained the session…

Megan spoke and explained the session clearly, she was not rushing which put us at ease

8 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

It's important to take the right amount of time to get things right Perpetua, and as your dedicated Account Manager Megan will be with your team throughout your time with us to make sure we always get things right for you. Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Care Planner Training

Ron H is amazing and makes the training so much more fun! Care Planner is very user friendly for everyone to use!

7 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

We pride ourselves on our accessibility and support, and the great team we have working with our users everyday Alison. Thanks for the review, it's great to hear you're having fun!

Beoordeeld met 5 van de 5 sterren

Leanne has been very helpful with…

Leanne has been very helpful with everything! From setups' to follow ups' to problem solving and detailed training.

2 augustus 2023
Logo Nourish Care

Antwoord van Nourish Care

We're here to help Adeola! As your dedicated Account Manager Leanne will support you and together you can make ensure you get everything you need from CarePlanner.
Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Great training

Great training on the system given by Megan. I had a difficult question and she came back to me the same day of the training with an answer.

23 juli 2023
Logo Nourish Care

Antwoord van Nourish Care

We're here to make your lives as simple as possible Rhiannon, and our dedicated Account Managers like Megan understanding the specifics of your service are a huge part of our approach. Thank you for the review!

Beoordeeld met 4 van de 5 sterren

The app is clear and easy to use

The app is clear and easy to use. We are able to keep track of our carers to help provide a better service for the clients by being able to monitor lateness etc.
The admin side is pretty straightforward and can be tailored to the companies needs

24 juli 2023
Logo Nourish Care

Antwoord van Nourish Care

CarePlanner has been built alongside our users, and our recent mobile app upgrade is a direct result of that and we're always looking for feedback Fiona, thank you for the review! We know care is unique for each of our users, so we have built our system to be as customisable as possible so you can best support your community,

Beoordeeld met 5 van de 5 sterren

It was well explained and I had the…

It was well explained and I had the opportunity to ask questions in both sessions I have had with recorded sessions to refer to when required. Thank you

19 juli 2023
Logo Nourish Care

Antwoord van Nourish Care

We'll always be here to work with you Taiwo, so we can produce the best results for your team and the people they provide care for. Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Excellent training and accessibility.

The people at Care Planner are very accessible if we need to contact them and very pleasant when we do. Nothing is too much trouble and no problem too insignificant to be dealt with. The training is excellent and very clear and they make a recording and send it to us so we can go over it again if we have to remind ourselves. We have been very pleased with them and would recommend them.

20 juli 2023
Review zonder uitnodiging
Logo Nourish Care

Antwoord van Nourish Care

We're delighted to hear your experience is going so well Maria!
Care is all about connection and that's why we are focussed on connecting with you and your team, so together we can produce the best results and help you provide outstanding care. Thank you for the review.

Beoordeeld met 5 van de 5 sterren

I struggled with setting up new rates…

I struggled with setting up new rates group for clients, Jess Atkinson responded to my email in no time, she supported me throughout, excellent service! Very happy with the support and services care planner is offering, customer service outstanding! Thank you Jess!

18 juli 2023
Logo Nourish Care

Antwoord van Nourish Care

We strive to provide the highest customer experience possible because we understand how important care is. Our dedicated Account Managers, like Jess for you Magdalena, will always be here to support you and your team, so you can best support your community. Thank you for the review.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer