Visited Downtown last week ( 13/7/26 ) to view furniture. We were looking for 2 x 2 seater recliner sofas and a recliner chair. Found exactly what we wanted , with the added bonus of seeing 2 x... Toon meer
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Lees wat reviewers zeggen
From initial visit to Boston Downtown the staff, especially Emma, were excellent. We then purchased new table and chairs after a lot of deliberation. They were delivered today and the delivery guys we... Toon meer
Our mattress developed a fault after 18 months and they came and inspected it and were happy to refund/replace with a different one as needed. We went to choose an alternative and as it was in sto... Toon meer
I admit, I'd never heard of Downtown. When I saw they had the kitchen scales I wanted at a great price, I checked Trustpilot & was happy to order based on previous reviews. Website is easy to use,... Toon meer
Bedrijfsgegevens
Contactgegevens
Oldrid & Co Ltd, Downtown Stores, Gonerby Moor, NG32 2AB, Grantham, Verenigd Koninkrijk
- 03452 505502
- online@downtownstores.co.uk
- downtownstores.co.uk
4,8
Uitstekend
11K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy with our new 3 piece suite from Downtown
Recently bought a 3 piece suite from Downtown and excellent experience from start to finish. Lots of relevant advice from the sales people with absolutely no pressure to place an order.
Ready slightly earlier than expected. Delivery arranged smoothly with notification of 2 hour timeslot received 24 hours in advance. Careful and friendly delivery staff who took time to make sure it was all installed correctly and we understood exactly what we'd purchased.
All in all a great experience and very happy with our new suite (apart from our cockapoo who isn't quite sure about it just yet.....)
28 mei 2026
Review zonder uitnodiging
A very positive experience.
Pleased to find that a chair I had been watching for several months had been reduced to a level I could not ignore!! Sales staff were their usual friendly selves and made the purchase an almost pleasant experience!! Delivery was punctual and the delivery team were courteous and careful, as usual. Overall a very positive experience and I feel sure will be purchasing there again soon.
24 mei 2026
Review zonder uitnodiging
Superb service - one of the best ever
After purchasing a 3-piece suite, unfortunately a fault occurred but Oldrids did not hesitate to replace it for us after just over a year. Mick and his assistant were so careful and kind. Their service was above and beyond - very pleasant and efficient - thank you so much to them both.
29 mei 2026
Review zonder uitnodiging
Very good service very helpful…
Very good service very helpful assistant 👍 did her best to get me the items I requested 😀
21 mei 2026
Really pleased with these cake…
Really pleased with these cake decorations. Saves a lot of time and love the ideas.
5 mei 2026
Easy to place order & pay (not always…
Easy to place order & pay (not always the case). Quick & efficient delivery - I'm right down on the south coast & it arrived within 3 days. I'd be very happy to use Downtown again.
20 mei 2026
Purchase was well packaged for…
Purchase was well packaged for shipping. Arrived quickly. Very impressed.
30 april 2026
Goods delivered on time
Goods delivered on time, assembled by professional staff, a small problem with a faulty handle which was sorted immediately. Great service.
18 mei 2026
Excellent product at a great price
Excellent product at a great price, delivery was quick and very well packaged.
18 mei 2026
Wardrobe …
Great service within store and delivery
The product which we bought which was a wardrobe was lovely but instructions not very clear and came with some scratches and took about 4 hours to put together otherwise happy with product
25 mei 2026
Review zonder uitnodiging
Happy with purchase
I was very happy with the quality of the rug and delivery was efficient. Free delivery was a bonus.
29 april 2026
SMEG style retro kettle
SMEG style retro kettle is a beautiful statement piece for any kitchen and definitely lives up to its stylish retro reputation.Fast boiling and large family-sized capacity.Easy pouring with a balanced handle and non- drip spout.I am very pleased with my purchase.
1 mei 2026
Thea in the Boston store was amazing
Thea in the Boston store was amazing, an outstanding example of great customer service. She "went the extra mile" for us, her customers and it was very much appreciated.
15 mei 2026
Review zonder uitnodiging
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