ExtremeTerrain.com Reviews 

4.973
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought a set of rims and tires with a sales person named Mike for my Gladiator Mojave. Mike was extremely professional and knowledgeable. Today I went back to the site and bought a front bumper for th... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service, you can talk to a rep if you need help there very knowledgeable and make sure your parts fit and there shipping is super fast I can't say enough, great company, thanks extreme terrain

Beoordeeld met 3 van de 5 sterren

Like most companies I have online Jeep parts experience with Extreme Terrain is the same. Parts are advertised beautifully. You order the part. Your 300 plus dollars are taken out immediately. Then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping.... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(4.973)

636 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Do NOT buy from Extreme Terrain Scammers

Bought a universal Jeep window storage bag. Only thing is, it’s not universal for the 2026 JL. I immediately jumped through all their hoops for a return the day I got it when my windows did NOT universally fit. Sent pictures did back flips hopped on 1 leg for 7 hours yes this is how ridiculous their return process is! I have called in 2 times both times I was told you will get a QR code in 24 hours. 1 week later still nothing. With the amount of money I’ve spent this one thing doesn’t work and they do not want to do the right thing. I will never spend another penny there. I will finish spending my credits then I am done. When a customer wants to return something they should be able to return it. I guess maybe some time next year this will be able to be returned based on the other reviews this company needs to be shut down. Next step will be the AZ attorney general’s office they love scammers like this and they don’t play….

11 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Kristi,

Thank you for taking the time to share your experience with ExtremeTerrain. We apologize for the frustration this situation has caused you.

We reviewed your order and we did reach out to the manufacturer. They shared that while they deem this item as "universal" for some models, you may need to fold the windows for them to fit in the bag. I submitted a request to see if we can have this information updated on our website. We apologize that this was not noted on our product page.

We do show that you set up the return for the storage bag and when the return was set up it was selected to be refunded via store credit. This was completed on 7/21/2026.

Due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Ordered a glass mirror that was wrong…

Ordered a glass mirror that was wrong model and their site said it fits. I went to return it and had to upload pics etc for them to approve a refund. Its been 3 days no response. I waited for 45 minutes to have a live chat and the agent pretty much told me its in review? A review for a return?? I will never ever buy from them again. Zero customer service and shady return policy.

12 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Stephen,

Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues you experienced with your recent order for the Heated Blind Spot Mirror Glass.

We are in the process of reviewing our product page to confirm we have the correct fitment on the page and if not, we requested that we make the necessary changes to this information.

We do understand it can be frustrating when there are delays when submitting a request to return the item. The reason we ask for photos and have our Tech Team review the request is there are times when we are able to assist customers, without having to do a full return. We do apologize for the delays. We are experiencing higher then expected volumes and please know we are working on these resolutions as quickly as we can.

We reviewed your order and we show the return label was sent to you on 7/20 and you already dropped the package off at a FedEx box. Once you are refunded for this return, you will receive an email sharing the details of the refund.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 5 van de 5 sterren

5 stars

Have always had the right parts and have been quick on shipping great place

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

RETURNS are like Pulling Bloody Teeth!

Not happy with this company. RETURNS are like pulling out your eyeballs, not quick or pleasant! I received a damaged item also! A giant heavy bumper that has been a big struggle to pick up, take pictures of, resend... And they still are dragging their feet! It's taken two and a half weeks for this freaking return! One agent saying things will be fixed in 24 hours, then in 24 hours ANOTHER agent saying things will be fixed in two to three business days. Both agents were lying!! If you purchase something from this company get ready for the RUN ARROUD! It's like they're doing transactions with half of the United States! They need better systems in place. Not a happy customer.

3 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello,

Thank you for taking the time to share your feedback with ExtremeTerrain. We do value the feedback that we receive from our customers as your feedback helps us in making improvements to t he products and services we offer to our customers.

We are sorry to hear that you experienced issues in returning an item to us. We would like to review your order to see if we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information to Satisfaction@ExtremeTerrain.com. Please also include a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this situation for you.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 3 van de 5 sterren

Great products

Great products. Competitive prices. Shipping is slow. Did not receive promotional rewards off from purchase

15 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Rob,

Thank you for sharing your feedback with ExtremeTerrain. We appreciate the feedback that we receive from our customers, as your comments help us make changes and improvements to the products and services we offer to our customer.

We would like to review your order to see why there may have been a delay in shipping your orders. If you could please send your order information and a copy of your review to Satisfaction@ExtremeTerrain.com. Once we receive your email we will review your order.

If you have any additional questions or concerns, please contact us and we will eb happy to assist you.
Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

DO NOT PURCHASE ANYTHING HERE

Extreme Terrain sent me a product TWENTY MONTHS after I purchased it. Almost two years after buying a set for my Jeep, I received a missing piece of my order. I didn't even remember an item was missing because I had sold that car ages ago. I'm in Canada and the cost for me to ship back the item is more than four times the cost of the item -- so, between $500 and $950 was quoted for shipping.

14 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Angela,

Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the delays in shipping your order to you.

We wanted to review your order and see why there was such a long delay, but we were unable to locate an order with the information shared in your review. If you could email your order information to Satisfaction@ExremeTerrain.com. If you could also kindly include in the email a copy of your comments for context, we will be happy to review your situation and how we can resolve this issue for you.

If you have any questions or concerns, please contact us and we will assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

I will never order from extreme terrain…

I will never order from extreme terrain again. What a fiasco sending me the wrong product and making me wait forever with reviews and using a portal trying to talk to customer service. If you order from them pray that they give you the right order. It should be called extremely hard to get a refund. Never again

9 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Ray,

Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear that you experienced issues and delays in getting a refund for your order.

We tried to locate an order with the information shared in your review, but we were unable to find your order. If you could please email your order information and a copy of your review, to Satisfaction@ExtremeTerrain.com, we will review your order and see how we can assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 5 van de 5 sterren

Asked to talk with a representative and…

Asked to talk with a representative and got a phone call from Zach right away. He was extremely helpful and gave me the recommendations and choices that fit my exact needs! He placed my order and I was extremely happy. Just waiting for delivery.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was ordering on line from the catalog…

I was ordering on line from the catalog I recieved the prices didn't match, I called and spoke to a very nice gentleman, he took all the information and I did get the better price, he was so helpful and even a few laughs. I'm waiting on my seat covers,delivery notice says it will be here in 5 days.i would definitely order from here again

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy site to navigate

Easy site to navigate, clean checkout process. Best of all- received the correct parts in a timely manner.
Will definitely be ordering more items in the future.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bad incompetent sales team

Bad incompetent sales team. Charges oversize fee on small items such as a tire cover (not for a monster truck). When I ordered an exchange for a different size I got a different style tire cover that I didn't want.

6 juli 2026
Review zonder uitnodiging
Logo ExtremeTerrain.com

Antwoord van ExtremeTerrain.com

Hello Hayden,

Thank you for taking the time to share your experience and feedback with ExtremeTerrain. We apologize for the issues you experienced with the tire cover that you recently ordered.

We were unable to locate an account with the information shared in your review. If you could email your order information and a copy of your review to Satisfaction@ExtremeTerrain.com and we will be happy to review your order and see how we can assist you.

Regarding the additional fee for the tire cover, if there is an additional fee associated with the item, it should be noted on the product page, so our customers are aware of the fee. The fee information is located to the right of the product photo.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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