I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Toon meer
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Lees wat reviewers zeggen
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Toon meer
Bedrijf heeft geantwoord
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Toon meer
Bedrijf heeft geantwoord
The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answe... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
504 reviews
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Now Ezo has established a charging post…
Now Ezo has established a charging post in our village charging my car is so easy, because i am unable to have a home charger this is the next best thing.
28 juli 2026
Antwoord van EZO
Hi Keith,
Thanks for the lovely feedback! ⚡
We love hearing stories like this. Making EV charging more accessible in local communities is exactly what EZO is working towards, and we’re so glad to hear that having a charger nearby has made such a difference for you.
Happy charging! 🚗
Electric regards,
EZO Support Team.
Needs more powerful charger
The charging was straightforward, but with a long journey ahead, the overstay of 40 minutes comes too soon when you have to get to 100%. To that end, a charger greater that 50kW would be helpful.
28 juli 2026
Antwoord van EZO
Hi Philip,
Thanks for sharing your feedback!
We’re glad the charging process itself was straightforward.
We understand that when you’re on a longer journey, charging speed and available time can make a big difference.
Your suggestion around higher-powered chargers is really useful, and we’ll keep it in mind as we continue expanding and improving the network.
Electric regards,
EZO Support Team.
Margret street car park Inverness loads…
Margret street car park Inverness loads of chargers non Woking when tho app said they were and very very hard to find no signage once inside car park
28 juli 2026
Antwoord van EZO
Hi Gary,
Thanks for taking the time to share your feedback about the difficulties you experienced when trying to charge at Margaret Street Car Park in Inverness.
After checking the site, there is currently one charging unit available at this location, and unfortunately it is experiencing a fault. Thank you for flagging this with us — reports like yours play an important role in helping identify issues and improve the reliability of the network.
The fault will be passed on to the relevant team for follow-up. Your comments around signage and how easy the chargers are to locate within the car park are also appreciated, and will be taken into consideration as the charging experience continues to improve. ⚡
Electric regards,
EZO Support Team.
Very helpful assistance on the phone…
Very helpful assistance on the phone from Laura (I think from memory that's her name) She couldn't have been more helpful & kind.
24 juli 2026
Antwoord van EZO
Hi Maire,
Thanks for leaving us such a lovely review!
We'll make sure to pass on your feedback. Really glad to hear that our support team was able to help you.
Electric regards,
EZO Support Team.
I waited 40 minutes for my car to…
I waited 40 minutes for my car to charge. It only got 20% as my account had insufficient funds. It stopped charging when my account had € 1.79 left. I would like to have used up all my credit and maybe even give a bit more
26 juli 2026
Antwoord van EZO
Hi Breda,
Thanks for taking the time to leave a review!
Our system is designed to prevent your app balance from going into a negative amount, so if continuing a charging session would bring the balance below €0, the session will automatically end before that happens.
If you're planning a longer charging session, we recommend topping up your balance by a little more beforehand to ensure there's enough credit for the full charge.
We appreciate you sharing your experience, and we'll pass your feedback on to our team as we continue to improve the charging experience for our customers.
Electric regards,
EZO Support Team.
Horrifically Unreliable Units
Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I have used since buying my EV.
I completely avoid them unless its an emergency and would advise others do the same so they're not caught out.
26 juli 2026
Antwoord van EZO
Hi Ronan,
Thanks for taking the time to share your feedback.
We appreciate you bringing this charger to our attention, and we've raised this with our team for review. Reliability is key when it comes to EV charging, and this is not the experience we want for our customers.
With that being said, the unit has had several successful charging sessions recently, so we would like to understand the start-up process on your end during charging attempts.
If you can share a few more details with us at support@ezo.ie, such as the date and time of your attempted session, your vehicle model, the connector used, and any messages displayed on the charger or in the app, we will be happy to investigate.
Electric regards,
EZO Support Team.
Bank Card Company blocked my Mastercard…
Bank Card Company blocked my Mastercard while paying 0 Euro for the first instalment of the payment method while using the app for the first time
24 juli 2026
Antwoord van EZO
Hi Joris,
We believe this may have been intended for a different company, as we're unable to identify the service you've described as part of the EZO charging network.
If your review was meant for EZO, we'd be happy to look into it for you—just get in touch with a few more details and we'll do our best to help. If not, you may wish to repost your review with the correct company so it reaches the right team.
Electric regards,
EZO Support Team.
Overstay, should be advertised at station points.
The staff extremely helpful when I had to call about my overstay fee.
26 juli 2026
Antwoord van EZO
Hi Jacinta,
Thanks for sharing your feedback ⚡
We're glad to hear our team was able to help when you got in touch— good support makes a big difference!
Thanks for your comments around signage too, we'll make sure this feedback is shared with the relevant team as we continue improving the charging experience.
Electric regards,
EZO Support Team.
Good Customer Care Team on the phone…
Good Customer Care Team on the phone when i had recent Charging Issues …
26 juli 2026
Antwoord van EZO
Hi Colin,
Thanks for the kind words!
We're really happy to hear our Customer Care team was able to support you with your charging query. Providing a helpful and friendly experience is something we always aim for, and we'll be sure to pass your feedback on to the team.
Happy charging! 🚗⚡
Electric regards,
EZO Support Team.
It was 76c Per Kw Hr to charge
It was 76c Per Kw Hr to charge. I went from Diesel to save money on transport. At that charge rate my diesel car was cheaper. Got me out of a hole but I would only aim to charge at Ezo charging points again if i was badly stuck based on those prices.
26 juli 2026
Antwoord van EZO
Hi Bryan,
Thanks for sharing your feedback. We understand that charging costs are an important part of the EV experience, and we appreciate you sharing your thoughts on pricing.
Our tariffs reflect a number of factors, including the cost of operating and maintaining a reliable charging network, and we regularly review our pricing to ensure we continue providing a quality service for our customers.
We're glad our charger was available when you needed it, and we appreciate you taking the time to share your experience. Feedback like this helps us understand what matters most to EV drivers as we continue to grow our network.
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi John,
Thanks for the great review 😊
We're happy to hear you had a smooth charging experience at Doolin and found the charger easy to use.
We hope to keep powering your journeys! 🚗⚡
Electric regards,
EZO Support Team.
Charging is good except the parking…
Charging is good except the parking spaces are too tight.
The Talbot Hotel and Stonebridge car park Wexford.
22 juli 2026
Antwoord van EZO
Hi Moira,
Thank you for taking the time to leave us a review! ⭐
It's great to hear you had a positive charging experience with us, and we also appreciate the feedback you shared about the parking spaces.
Happy charging! ⚡🚗
Electric regards,
EZO Support Team.
I found your fast charger very good
I found your fast charger very good, easy to use especially as I don’t normally use fast chargers.🔌
24 juli 2026
Antwoord van EZO
Hi Peter,
Thanks so much for the 5-star review! ⭐
We're happy to hear you found the fast charger easy to use, especially if it was your first time using one. Making charging as simple and stress-free as possible is exactly what we aim for.
Thanks for choosing EZO, and we look forward to seeing you again soon! ⚡🚗
Electric regards,
EZO Support Team.
Needs to work better
I tried three methods to charge my car. It takes far to long to get it to work, the instructions are clear, but it fails to start and you then need to try different methods several times. Also the pricing was way too high especially when the technology is buggy.
24 juli 2026
Antwoord van EZO
Hi David,
Thanks for taking the time to share your feedback. We appreciate you letting us know about your experience, and we'd like to help make sure your future charging sessions are as smooth as possible.
If you'd like us to look into what happened, please reach out to our team at support@ezo.co.uk with some more details, including the steps you followed to start the session, any error messages you saw, the charger location, and the date and time of your attempt. Our team will be happy to review this and provide guidance to help you get charging more easily.
Thanks again for sharing your feedback — it helps us continue improving the experience for our customers.
Electric regards,
EZO Support Team.
The chargers I went to worked as they…
The chargers I went to worked as they should that was very good but the price per kw/h is way too high, it’s more expensive than our diesel car which is a shame
24 juli 2026
Antwoord van EZO
Hi Ruairi,
Thank you for taking the time to share your feedback.
We're pleased to hear the chargers you used worked as expected and provided a reliable charging experience.
We also appreciate your comments regarding pricing. We understand charging costs are an important consideration, and we continuously review our pricing as we work to provide a reliable, convenient and high-quality charging service while continuing to maintain and expand our network.
Thank you again for your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Charging stopped a few times at the…
Charging stopped a few times at the start.
Very expensive, I had topped up my Revolut with nearly twice what I would pay elsewhere but it was still insufficient
24 juli 2026
Antwoord van EZO
Hi Brigitte,
Thanks for taking the time to share your feedback. We appreciate you letting us know about your experience, and we've looked into the charging attempts you mentioned.
We've refunded the access fee from the failed charging attempt, so this amount will be returned to your card. If you experience any further issues starting a session, please feel free to reach out to our team at support@ezo.ie with the charger details and we'll be happy to help.
Regarding pricing, we understand that charging costs are an important consideration when choosing where to charge. Our tariffs reflect the costs involved in operating and maintaining the charging network, and we regularly review them to ensure we continue providing a reliable service for our customers.
Thanks again for sharing your feedback — we appreciate you giving us the opportunity to review your experience.
Electric regards,
EZO Support Team.
Nothing or nobody is completely perfect…
Nothing or nobody is completely perfect but EZO so far for me has been quite reasonable to connect with.
24 juli 2026
Antwoord van EZO
Hi Gordon,
Thank you for your review! ⚡
We're delighted to hear you've found EZO reliable and easy to connect with. It's great to know we've been providing you with a positive charging experience.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
I use the Fob for charging
I use the Fob for charging, it is very simple and easy to use.
I just wish there was more of your charging points around, they seem to be the easiest to use.
24 juli 2026
Antwoord van EZO
Hi Patrick,
Thank you for your review! ⚡
We're delighted to hear you've found our fob simple and easy to use. Providing a convenient and hassle-free charging experience is exactly what we aim for.
It's also fantastic to hear you'd like to see more EZO charging points available. Feedback like yours is invaluable as we continue to expand and improve our network.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
I give it 5 stars AFTER application…
I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also wasn’t impressed with your fastest charger (200kw) wouldn’t take my debit card, only the App and the screen was in German! I’m in Northern Ireland!! But when I got to one of your 60 kW chargers, worked great and straightforward. That’s the 5 star rating I gave you.
24 juli 2026
Antwoord van EZO
Hi Chris,
Thanks for taking the time to share your experience, and we're delighted to hear you got up and running and that your charging experience at the 60 kW charger went smoothly.
We appreciate your comments about the application process. The character limit message you mentioned can be cleared by simply pressing Return/Enter on your keyboard to proceed, but we understand that this isn't obvious when you're completing the form. We'll make sure this is flagged with the relevant team so we can look at improving the experience.
We've also noted your feedback about the 200 kW charger, including the screen language and payment options. If you could send us the charger location or ID through support@ezo.co.uk, our team can look into this and make sure the settings are correct.
Electric regards,
EZO Support Team.
App works quite well
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
24 juli 2026
Antwoord van EZO
Hi Chris,
Thanks for taking the time to share your feedback!
While the invoice doesn't currently include the amount of energy used, you can view all of your session details, including the kWh consumed, by going to Account > Sessions in the EZO app. That said, we'll definitely pass your suggestion on to our Product team for review.
We also appreciate your comments about pricing. We know it's an important part of the charging experience, and we're always working to ensure our tariffs remain fair while continuing to grow and maintain a reliable charging network.
Thanks again for your review and for helping us improve the EZO experience. We really appreciate it! ⚡
Electric regards,
EZO Support Team.
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