EZO Reviews 

Car only charged briefly then stopped. When I rang for assistance the unit had to be restarted and this could not be done as another car was charging. Overall a very unsatisfactory experience.

The chargers in our area don't work and are insufficient for the number of vehicles

It was easy to use and set up the app..I thought it was a little expensive..

It was easy to connect and get started.
Unfortunately the session terminated unexpectedly before I wanted to stop it and I didn't get the charge I wanted.

The charger did not charge. The app. did not connect. It couldn't read my credit card. I tried ringing for help. No answer for 15 minutes approx.

App started charge on first attempt and charged whilst we were on a walk. (AC charge)

I always try to use EZO chargers when travelling, they are located conveniently where I trave, and using the key fob, the charge is very easy to start.

Just got the car was disappointed extra charge after 45 minutes was only 80% full

Wouldn’t accept a credit card. downloaded the app, worked for a bit then cut out. Repeated & same thing happened. Gave up

Easy to use, effortless connection’s and charging every time

Your app is very fiddly. It is always asking for login details which is a big pain and turn off. My MFG app doesn't do this - it users face ID which is far superior. If I can avoid using Ezo I do because of this.

Charger units kept in great condition works every time and quick new logo and colour stands out

It's quite expensive with standing charge. And kw price

Stayed in the Ferrycarrig Hotel where Ezo chargers are installed. They were so slow. At one point we could see on the App that it was only charging at a rate of 1.9KwH. We had to leave the car charging for a long time but then it just stopped altogether. We had plenty of funds in our Ezo account so could not understand it so drove into Wexford town and found an ESB charger which was better.

Charging extra after 45mins is a bit much. Especially if it’s a 25kw charger. Seems like you’d have to wait more than 45 mins to get a full charge.
Also you seem to have to have the app to charge , would be a lot easier to tap and go.

I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail other people arrive to charge their car but really struggle to connect. Compared with other platforms EZO is the most difficult to master.
One positive is the helpdesk, anytime I have called the call handler has resolved the issue.
The biggest issue would be for EZO to make their system intuitive.

I was charged €7 for an overstay of a couple of mins.

Clearer instructions for slow charges and why speeds might vary eg because of own charging leads.

Three things.

As a first time user I couldn't use the card payment as it didn't accept my card. Danske Bank.
I then had to download the app but didn't realise that I then had to register also. There were no instructions on the charger for this so I took ages to figure it out

Finally the pricing was 75p/kwh which is ridiculous. I've since charged up on tesla charger at 22p/kwh and Monza at 44c/ kwh in Donegal.