It was easy to connect and get started. Unfortunately the session terminated unexpectedly before I wanted to stop it and I didn't get the charge I wanted. After reading EZOs reply I now know why... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Toon meer
Bedrijf heeft geantwoord
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Toon meer
Bedrijf heeft geantwoord
Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
504 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van EZO
Hi Mike,
Tap, charge, done. ⚡
We’re delighted the fob made things nice and simple. Thanks for the 5 stars, and here’s to plenty more hassle-free charging stops!
Electric regards,
EZO Support Team
Everything worked well from the app and…
Everything worked well from the app and was going within a minute. Charger is in a great location where we could do shopping in Tesco while charging
9 augustus 2026
Antwoord van EZO
Hi James,
Now that’s a pretty ideal charging stop! ⚡ A quick start, a convenient location and enough time to get the shop done while the car charges. Sounds like everything lined up nicely.
Happy charging!
Electric regards,
EZO Support Team
App problems
Downloading and installing the App is too cumbersome and I had to start over and over again before I managed to complete all the fields
7 augustus 2026
Antwoord van EZO
Hi Richard,
Thanks for sharing your feedback. We’re sorry the initial setup took more effort than expected.
Getting started with a new charging app should be straightforward, so we appreciate you flagging the issues you experienced while completing your details. Feedback like this is really useful for helping us identify where the setup process can be made smoother.
If you’d like, you can also contact us at support@ezo.ie and our team will be happy to help with any questions around setting up your account.
We hope your charging experience from here on is much simpler!
Electric regards,
EZO Support Team
I had to call support as the point I…
I had to call support as the point I wanted to use was not accepting debit card payments. Additionally the instructions for use did not work as they were described.
If debit cards are not likely to be accepted at specific points that should be stated. In this case it was likely to poor phone signal - something we residents of the far north of Scotland are all too used to. Also the instructions for use need to reflect the actual process to be followed.
7 augustus 2026
Antwoord van EZO
Hi Shona,
Thanks for taking the time to share this. We understand how tricky it can be when you're dealing with limited phone signal, so having a charging process that works smoothly is particularly important.
It’s helpful to know that the debit card option and the instructions didn’t work as expected. We’ll pass this feedback on to the relevant team so the payment options and guidance at the site can be reviewed and kept as clear and accurate as possible.
If you experience any issues at another location, please contact us at support@ezo.co.uk with the charger location and details of what happened. Our team will be happy to look into it and help get you charging.
Electric regards,
EZO Support Team.
Charger worked at stated rate without…
Charger worked at stated rate without any issues
7 augustus 2026
Antwoord van EZO
Hi Robert,
Now that’s the kind of charging session we like! ⚡
Thanks for the 5 stars. We’re delighted the charger delivered the expected rate and got you on your way without a hitch. Here’s to plenty more smooth stops! 🚗
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Damian,
Thanks for leaving us a review.
We understand that pricing is an important part of the charging experience. Pricing can vary between locations depending on the site and charger, and the applicable rate is always shown in the app before starting a session.
Thanks again for the feedback. It’s genuinely useful as we continue working to improve the overall experience for EZO drivers.
Electric regards,
EZO Support Team
Rubbish
I have tried to use EZO many times since I purchased my first electric car in January 2025 - I have had problems 90% of the time - with the app - the fob - trying to get connected to a person on the phone ( last time I called I was waiting 20 minutes to speak to someone)
5 augustus 2026
Antwoord van EZO
Hi Bernard,
Thanks for taking the time to share your experience.
We’ve had a look at your recent charging history and can see that your last two sessions were completed successfully, which is encouraging. That said, we’d really like to understand what’s been happening during the sessions that haven’t gone as expected, whether that’s with the app, your RFID fob or getting connected to our support team.
If you could contact us at support@ezo.ie with a few more details about the issues you’ve experienced, our team will be happy to look into them with you and help get things working more consistently.
Thanks again for bringing this to our attention. The more detail you can share, the better we can investigate and help.
Electric regards,
EZO Support Team
Why go electric
There is only one suitable charger in the town, finding it available is a problem, it charged at a slower that advertised speed, you limit the charging time to 30mins so I need to travel 15 miles to find another charger, I would be cheaper, faster and more convenient buying petrol.
Why would anyone go electric!
5 augustus 2026
Antwoord van EZO
Hi Neil,
Thanks for taking the time to share your experience. We understand how frustrating it can be when you’re relying on a local charger and don’t get the speed or availability you need.
The charging speed you experienced is certainly something we’d like to look into, so we’ll make sure this is passed to our team for review.
Just to clarify the charging time limits, if you’re referring to EZO’s overstay fees, these don’t begin after 30 minutes. For the fast charger, the overstay fee applies after 65 minutes, while the slower charger allows up to 12 hours before an overstay fee applies. If the 30-minute limit you mentioned refers to signage in the car park, this has been put in place by the car park itself rather than EZO.
Thanks again for flagging this with us. Feedback like yours helps highlight where additional charging capacity and faster options could make a real difference.
Electric regards,
EZO Support Team.
Fob is quick and avoids confusion
Fob is quick and avoids confusion
Not enough points when travelling the country
One point on the map was in a gated area and I couldn’t access
5 augustus 2026
Antwoord van EZO
Hi Dave,
We’re big fans of anything that makes charging quicker and simpler too! ⚡ Thanks for the five stars.
Your comments about charger availability and the gated location are also really useful. If you don't mind, please let us know what location you're referring to and we’ll pass these on to the relevant team. Knowing where drivers run into difficulties helps us keep improving the network.
Electric regards,
EZO Support Team.
EZO use AFTER creating an…
All worked well AFTER creating an account and downloading the app. The option to use a card with no account would not work. But I will be looking for other EZO chargers in the future in Ireland now that I'm set up.
5 augustus 2026
Antwoord van EZO
Hi John,
We’ll take that as a promising first impression! 😄 Once you were set up, it sounds like everything fell into place.
Thanks for giving EZO another chance after getting your account sorted. There are plenty more chargers to discover, so we hope to see you using the network again on your travels around Ireland. 🚗⚡
Electric regards,
EZO Support Team.
Antwoord van EZO
Hi Liam,
Short, sweet and exactly what we like to hear! 😄⚡
Thanks for the 5 stars. We’re glad you found a charger that was ready to go when you needed it.
Electric regards,
EZO Support Team.
App doesn’t work properly
App doesn’t work properly . We were at a hotel having breakfast and overstay charges are too high. We overstayed by half an hour .
This charger is only good when you stay with car.
5 augustus 2026
Antwoord van EZO
Hi Wanda,
Thanks for taking the time to share your experience.
Overstay charges are applied after the allocated charging time has passed, to help keep charge points available for other drivers. The applicable overstay fee and the time allowed are shown in the EZO app before starting a session, so you can check these details in advance. All you have to do is click "show pricing" before selecting a connector.
If you experienced any issues with the app during your visit, we’d be happy to look into this with you. Please contact us at support@ezo.ie with the details of your session and our team can take a closer look.
Electric regards,
EZO Support Team.
The charging station not working for our EV…
The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answered and was helpful in that she checked online and said the charger was working. However it still isn’t accepting our car or payment methods. We can use the Ezo machine in Tallow no problem. So it’s a machine issue, not an EZO customer service one.
15 juli 2026
Antwoord van EZO
Hi Catherine,
Thanks for taking the time to share your experience, and for the kind words about our support team. We’re glad you were able to use the EZO charger in Tallow without any issues.
Our team is already aware of the issue at the Lismore site and it has been reported for investigation. We appreciate you flagging it as well, as these reports help us keep track of charger performance and get issues followed up.
If you need a hand finding another EZO location while this is being looked into, feel free to contact us at support@ezo.ie and we’ll be happy to help you find an alternative nearby.
Thanks again for bringing this to our attention, and we hope your next charge is a smooth one!
Electric regards,
EZO Support Team
Easy charger to use
The charger was easy to use through the app and pricing was reasonable
30 juli 2026
Antwoord van EZO
Hi Malachy,
The simpler, the better 🙌 Glad to hear you found the app easy to use and the pricing reasonable. Thanks for giving EZO a try, we hope the next charge is just as straightforward.
Happy charging! ⚡
Electric regards,
EZO Support Team.
At the Tulfarris Hotel Blessington on…
At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacent & at first the same clicking noise but then charging commenced but at a very slow pace. It later increased to circa 5 kw/hr but stopped at 78% after 10kwh. This may have been due to an EZO 80% charge stop setting activated in the App.
Hopefully the next EVO charger I use will be more successful ie faster & at first attempt.
Regards, David Wallace.
28 juli 2026
Antwoord van EZO
Hi David,
Thanks for taking the time to share the details of your experience at Tulfarris Hotel. We’re glad you were eventually able to get a charge started!
Our team is currently investigating the charger at this location to better understand the issues you experienced, including the charging speed and the first connector not starting.
Regarding the session stopping at 78%, this may have been related to the charge limit set in the app, as you mentioned. It’s worth checking this setting before your next session if you’d like to charge beyond 80%.
Feedback with this level of detail is really helpful when our team is investigating charger performance, and we hope your next EZO session is a much smoother one. If not, please contact us at support@ezo.ie or call our 24/7 phone line at 012544456, and we'll be more than happy to help.
Electric regards,
EZO Support Team
Used the charger in Clonakilty
Used the charger in Clonakilty. Error after error. Eventually phoned where it was reset and after half an hour was able to start charging. 2 days later the exact same story, call, reset, and eventually can get some charge. So untrustworthy
3 augustus 2026
Antwoord van EZO
Hi Liam,
Thanks for taking the time to share your experience. We’re sorry to hear you had such a frustrating time getting your charging sessions started in Clonakilty. We’d love to help make your next visit a much smoother one.
The charger has been completing successful charging sessions recently, so it may be worth trying the start-up process below and allowing a little time for the charger to respond between steps:
1. Log in to the EZO app
2. Open the map
3. Search for the Clonakilty location
4. Select the charge point
5. Choose the connector
7. Once the app displays “Initiate Charging”, plug in your cable
🚨 Give the charger a moment to establish the connection before trying again. Making multiple attempts in quick succession can stop the machine from initiating properly.
Hopefully this helps get things moving more smoothly next time.
If you’d like an even simpler option, contact us at support@ezo.ie and we’d be happy to send you a complimentary RFID fob, which you can use to start your charging session with a quick tap.
Thanks again for flagging this with us. Feedback like yours gives us the opportunity to look into the experience and keep improving the network.
Electric regards,
EZO Support Team.
Hreat experience using Ezo in an area…
Hreat experience using Ezo in an area not served by Tesla superchargers. Easy to register, simple use of chargers and quick invoice and charging after disconnected.
Great service.
3 augustus 2026
Antwoord van EZO
Hi Paul,
What a great review to get! We’re especially happy to hear EZO helped make charging easier in an area without many charging options.
Easy setup, a smooth charge and a quick invoice — sounds like a pretty successful first outing. ⚡
Thanks for choosing EZO, and happy travels!
Electric regards,
EZO Support Team.
The RFID card works really well and…
The RFID card works really well and makes the whole process intuitive.
3 augustus 2026
Antwoord van EZO
Hi Andrew,
Thanks for the 5 stars!
We're so glad you're enjoying the RFID fob. When it comes to EV charging, simpler is better.
Happy charging! 🚗⚡
Electric regards,
EZO Support Team
Antwoord van EZO
Hi Gerry,
Thanks for the great review!
We're delighted everything went smoothly in Drumshanbo, and we hope to see you again on your next journey ⚡
Electric regards,
EZO Support Team.
I have mostly a smooth experience but…
I have mostly a smooth experience but have found Ezo charging units in Ballina and Foxford Co. Mayo that need updating. For instance the software on the Foxford unit does not show a scan code on the screen for anyone wishing to use it as a one off. Luckily I had my fob. That unit also drops to a very low output if two cars happen to plug in together.
3 augustus 2026
Antwoord van EZO
Hi Patrick,
Thanks for taking the time to leave your feedback.
We're really pleased to hear you've had mostly smooth experiences with EZO, and we appreciate you highlighting the issues you've come across in Foxford. Just for clarification, the QR code is a feature that we are slowly rolling out and is not functional in every unit yet.
Regarding the charging speed, it's normal for the available power to be shared between both connectors when two vehicles are charging at the same time, so you may notice a lower output in those circumstances.
We're also glad your RFID fob came in handy! Thanks again for helping us improve the network, and we hope your next charging session is just as smooth as the rest.
Electric regards,
EZO Support Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.