Gravells Reviews 158

Around two half years ago i purchased a second hand Kia Picanto from Kia Bridgend through salesman Mike Green and have just returned to order my new car as I had such a good experience and wasn't disappointed on this occasion either another big thankyou to Mike Green for keeping in touch with me and his help with overseeing my purchased.

Recently bought a new kia sportage and the staff was really helpful in helping me choose the right model for me

I received excellent service from Bilal at Swansea Kia when I bought my EV3. He kept me informed every step of the way and made my buying experience very special. Can’t recommend him and Kia Swansea enough.
Bradley

Well what can I say. Amazing service and experience from start to finish. Gareth was very knowledgeable and was on hand to answer any questions at anytime. Even when I felt I was being a pain he understood and explained everything.
Choosing Gravells Renault for our new car was our best decision.
Thank you Gareth.

Gareth made the whole process so easy. He was always on hand to answer any questions and very knowledgeable about the car.
A big thank you Gareth P

I would highly recommend Gravells, I've had a fantastic experience purchasing a second hand car from them this week.
From beginning to end Gareth made the whole process great.
Gareth offered sound advice helping me to find the perfect car and he was never pushy.
No stress involved as all the paperwork is sorted out for you, all you have to do is drive away!
Gareth and the team really do go out of their way to make you feel special.
I highly recommend using them.

Brilliant team and great customer service, very helpful and friendly and always accommodating to your needs

Excellent Customer Service with Gareth. He provided everything we needed. This is the fourth car we've purchase over the last few years for my family and Gareth has dealt with everyone of them.
Excellent team, highly recommend Gravells Kidwelly 👍

What an amazing experience from start to finished with Daniel Thomas in Gravells Bridgend. I recently purchased a Kia Sportage and Daniel’s service was 10/10. He was polite and friendly from the offset. His knowledge was next level and there was no pushy salesman pitches. Daniel made sure our experience was one to remember and he is a massive asset to Gravells Bridgend. He went above and beyond with all communication and made sure to keep us up to date with everything all the way to driving the car off the forecourt. Thank you for the best customer service I’ve ever experienced and I would highly recommend if you’re considering buying a car from Gravells Bridgend that you ask for Daniel Thomas you will not be disappointed.

I recently became eligible for Motability and was fortunate enough to be able to choose from several different options, including some premium makes.
What made the difference in making my final choice of a Kia Sportage was the Friendliness, Honesty and Communication of Jason at Gravells Narberth.
Not only was he extremely knowledgeable about the Motability scheme, he also allowed us a test drive in his own Sportage !
Even though there was a long lead time, Jason kept me informed throughout the process and provided honest updates about when the vehicle would be available.
His recent appointment as General Manager bodes extremely well for the continued success of the dealership.

We popped over to Swansea in September looking to upgrade our Sportage 3 to a Sportage 3 Hybrid, while there talking to Mr Bilal Rass, We had a chance to Test Drive a EV 6 GT line S. It was WOW WOW WOW, we went back and changed our minds. Bilal took us all the way though from start to Driving away today in our New EV 6 GT Line S, we are very very happy. Bilal is an Asset to Gravells of Swansea, No way pushy but a very Helpful Gentleman.
Many Many Thanks.

Can’t thanks Josh and Gravells enough for everything they have done for us. Collecting our new sportage today. Customer service has been excellent. Always feel well looked after and up to date. Big thanks to Josh.

Collected our new Kia Xceed 1.5 GT Line today from Gravells Swansea . Bilal the excellent Sales Executive guided us through the purchase process from start to finish was outstanding throughout.
Have been a Gravells Swansea for a number of years customer serve has always been excellent. I would highly recommend.

Always great service especially from Natalya

What an experience! From start to finish the team at Gravells Swansea went above and beyond with their customer service. No question went unanswered and every detail of my new car was carefully explained. I will 100% return in a few years time to exchange my car. Once again, thanks to all at Gravells Swansea!

I have just collected my new motability vehicle from Kia Swansea.
Josh Phillips was extremely helpful from the first day we met right up to the moment we drove off the forecourt.
He kept in touch by telephone throught the process and made me aware of timescales for collection.
Josh not only explained how the the car worked he took the time to go through EVERYTHING, demonstrating each feature ensuring our full satisfaction before we left.
Thankyou Josh you made the experience with Kia a great one.
Well done Kia, we will be staying put with Kia now.

good service from salesman Tom, walked me through every detail of the car, delivery on time, felt comfortable in the showroom where all staff greeted me,

Bought a used Kia Ceed
Sam was most helpful showing me the different models, sending me the brochure and booking a test drive.Handing over the car he explained everything for me. I couldn’t wish for better service.
Sally Harris

Dion Robins Gravells Hereford was great in explaining the process of how to use the Kia Niro electric vehicle i purchased from him in Gravells Hereford. Dion spent time explaining the functions of the vehicle. This was brilliant as i have not driven an electric vehicle before. Many thanks Dion you are brilliant! Naheed Sarwar