House of Worktops Reviews 

5.219
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot praise these guys highly enough. VERY good quality product, shipping was fast and very efficient, and they were incredibly well priced. We went for compact laminate, it has been in... Toon meer

Beoordeeld met 5 van de 5 sterren

Smooth order process. House of worktops contacted us to double check everything before it was processed. Delivery went smoothly and the finished worktop was just perfect. Will use again without hesit... Toon meer

Beoordeeld met 5 van de 5 sterren

Firstly very quick with sending samples which are of a good size and quality. We ordered and again delivery was 2 days later and plenty of communication, and even followed my directions as delive... Toon meer

Beoordeeld met 5 van de 5 sterren

Website very easy to use. Good communication on progress of order. Delivery on time (again with good communication) and straightforward. Not fitted as yet (using worktop as desktop) but the top loo... Toon meer

Bedrijfsgegevens

  1. Kookwinkel
  2. ook in
  3. Keukenwinkel

Informatie afkomstig van verschillende externe bronnen

House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(5.219)

980 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The worktop was a great price and is…

The worktop was a great price and is absolutely beautiful.
Communication could have been better as we found the company on Facebook and panicked a lot whether we had been scammed, it was difficult to get through on the phone sometimes.
BUT we got our delivery date, tracking was perfect and the delivery men were very helpful and polite. I would definitely recommend this company.

9 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Service excellent product let down by minor defects.

Service excellent product basically good but let down by minor defects unseen beneath the packaging. 2 out of 3 worktops purchased had minor damage that cost time and money to create a workaround to keep my client happy. One had what I suspect was forklift damage on the edge. The other had a piece missing in the middle which needed a fillet made to complete the board for finishing.

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent Service

BIG shout out to Eamon, delivery drivers and his colleagues who assisted me with my order and a product issue which was resolved swiftly. The worktop and upstand look fabulous and lots of people have commented on how lovely it looks. Once again thank you

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ramya

Ramya, was super helpful, putting together and adjusting my quote. Thank goodness Ramya was there to help!

11 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow!

From start to finish these guys were excellent.
I ordered samples to help choose the compressed laminate and picked the Bella Blanche as it's so smooth to touch.
I measured what we needed including sink tap and hob cuts and placed order.
Had a call and emails from the manufacturing team to confirm cuts and angles etc. and within a week it was delivered all the way to Durham.
I really can't rate these guys high enough, thank you!

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please dont order from this company

Please dont order from this company. Customer service is absolutely appalling. Initially they changed my delivery date even after I confirmed the day before. They arrived 4 days later than confirmed. Once they did arrive, they have sent me the wrong worktops. They have done absolutely nothing to resolve this and wont send new worktops until their next delivery to my area on 16th october. I am now without a working kitchen, I have 2 children and I have no cooking facilities or water as these were removed ready for the worktops. They could not give a damn. I am so frustrated and due to this being no fault of my own, thought they would go out there way to resolve this but haven't. Please dont waste your money using this company.

6 oktober 2026
Review zonder uitnodiging
Logo House of Worktops

Antwoord van House of Worktops

Dear Sharon,

Thank you for sharing your feedback, and please accept our apologies for the stress and frustration this situation has caused.

Your order was placed on 23 September with a requested delivery by 1 October. Because our delivery fleet operates dedicated runs to the Newcastle area every two weeks, the earliest available route date was 5 October.

You reported the issue on 6 October and requested a replacement worktop to be dispatched that day. We informed you on 06 October that the earliest we could get a replacement to you was 15 October. You then requested a full cancellation and refund which we have organised for you.

We are truly sorry for the inconvenience and appreciate your patience while we complete the collection and refund.

Customer Support Team
HoW

Beoordeeld met 5 van de 5 sterren

Ordered

Ordered , three samples, immediately told me the order was placed and that they would be delivered within 5 to 7 days. Came today , which is five days. Very pleased with the service.

7 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered bella blanco 4 mtr

Ordered bella blanco 4 mtr
worktops exactly as the ones I wanted sometimes really hard to judge on website but they were exactly as described, Ordered on Thursday delivered 2 days later ,good delivery service ,would definitely recommend this company

6 oktober 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer