House of Worktops Reviews 

5.217
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I cannot praise these guys highly enough. VERY good quality product, shipping was fast and very efficient, and they were incredibly well priced. We went for compact laminate, it has been in... Toon meer

Beoordeeld met 5 van de 5 sterren

Smooth order process. House of worktops contacted us to double check everything before it was processed. Delivery went smoothly and the finished worktop was just perfect. Will use again without hesit... Toon meer

Beoordeeld met 5 van de 5 sterren

Firstly very quick with sending samples which are of a good size and quality. We ordered and again delivery was 2 days later and plenty of communication, and even followed my directions as delive... Toon meer

Beoordeeld met 5 van de 5 sterren

Website very easy to use. Good communication on progress of order. Delivery on time (again with good communication) and straightforward. Not fitted as yet (using worktop as desktop) but the top loo... Toon meer

Bedrijfsgegevens

  1. Kookwinkel
  2. ook in
  3. Keukenwinkel

Informatie afkomstig van verschillende externe bronnen

House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(5.217)

980 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very happy

I ordered a fairly large top, for an island that I’m fitting. Roughly 8’x4’ with dressed edges, rounded corners and cut outs for hob, sink and tap. All fitted like a glove - couldn’t have been any better. Only minor issue was not delivering north of the Central belt - but for the quality, the price and the installation time saved - it was well worth a drive down to Glasgow to pick up.

16 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good actually

Really good actually. The worktops arrived as planned on the day they said they’d deliver, they’re gorgeous and really robust . The team was helpful too when I called them .

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient and outstanding service for worktop customisatoin

Our experience with House of Worktops could have not been better!

From worktop customisation to carefully detailing every step throughout the process via email, the interaction with their team has been outstanding, and the team delivering the items was extremely fast and efficient. We are truly happy with the quality of the worktop and the upstand: they fitted exactly as we had planned and looked even better than we had expected!

Thanks ever so much for your service, we highly recommend House of Worktops!

26 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very poor transportation method.

Although I haven’t fitted the worktops yet I’m please with how they look and the quality.
What I’m not so happy with is the delivery, the worktops arrive more than two hours before the most recent time I was given, the worktops were piled up on the floor of the van with at least 6 plus more worktops, they were strapped down but all the worktops were sliding from side to side.
I’m hoping that the surface of my worktops haven’t been scratched, I will only know this when I remove the protective film from the worktops at the time of fitting.

26 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

Efficient, polite, great product. Will use this company as the free samples, great customer service including when I received wrong sample, very quickly remedied, has been a superior service in comparison to all the large stores.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very good experience with these guys

A very good experience with these guys. Price competitive but what was extraordinary. The worktops were ordered including one that needed edging shaping and oiling. Delivery in 3 working days. I received exactly what I wanted super quick.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor quality worktops and even worse service

I run a joinery and cabinetmaking business in London and have used house of worktops several times. The quality of their worktops had been OK, not great, and the delivery is also a bit shonky. But for these sorts of products the whole point is to be cheap and cheerful.

However, in my last order one of the 3m Beech worktops had popped apart in the middle and is completely unusable. I contacted them and they refused to replace it because I didn’t let them know soon enough - which is outrageous and of course very shortsighted of them as a business.

Plus, it’s not like I’m returning gone off milk after keeping it for a month. Worktops shouldn’t be splitting after any amount of time. House of worktops created tension in it by poor choice and arrangement of the staves. It’s their fault and I paid them for a useless product.

Their suggested solution was that I glue it back together. Brilliant idea! I was going to use duct tape and a few nails. But wait a minute… unfortunately if the original glue did not stop the wood from doing its thing, it makes no sense to think the second go round will be any different. As they say, wood never forgets that it used to be a tree.

Nothing more for them from us ever and I certainly recommend against using them.

If you won’t stand behind your products, you don’t deserve any custom. Simple as that.

25 september 2026
Review zonder uitnodiging
Logo House of Worktops

Antwoord van House of Worktops

Dear Ryan,

We are sorry to hear about your frustration regarding your order, and we appreciate you taking the time to share your feedback, especially as a trade customer.

We would, however, like to clarify the details regarding this order and the support offered:

Reporting Timeline: The worktop was delivered to you on 6th January 2026, and the issue was first reported to us 8 months later, on 18th September 2026.

As you know solid timber is a natural product that reacts dynamically to ambient moisture, storage conditions, and environmental changes over time and left untreated, as in this case, can cause splits to occur. Our standard terms require defects to be reported promptly to us so we can inspect and verify timber issues in their original state before external storage conditions take effect.

Because the timber had been stored untreated and outside of our control for over eight months before we were notified, we were unable to issue a full replacement. However, our team did provide advice on re-bonding the timber and also offered a discount toward a future order to support your workshop.

We value our trade relationships and regret that we were unable to reach a resolution that met your expectations on this occasion. However, clear reporting timelines are essential for us to properly assess natural wood products.

If you would like to discuss this further, please feel free to reach out to us directly.

Best regards,

House of Worktops

Beoordeeld met 5 van de 5 sterren

My son had an oak work top from you…

My son had an oak work top from you about three years ago and it’s absolutely stunning, so there was no question about it when we do our kitchen that’s what we’d like.
We couldn’t believe the choice on the website and how easy it was to order. Delivery day went perfectly, I admit it is yet to be installed ( I can’t wait ) but it’s another absolutely stunning work top from House of Work tops.
I’d say brilliant from start to finish, excellent company.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Access to our property is an awkward…

Access to our property is an awkward narrow cul de sac and an even narrower back alley. The length of the worktops means they cannot go through the house, so had to be delivered to the back. Your two drivers reversed the van as far as they could get, then very obligingly carried the worktops right to our back yard.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Compact Laminate

I looked at many different companies selling the compact laminate and ahouse of Worktops came out top on cost and choice of style.
They sent us different samples to see the quality and styles, we went for the Bella Bianche in the end.
It is a wonderful looking marble effect worktop !
The cutting service was very useful, especially for the sink and drain grooves.
Delivery was surprisingly quick, from placing the order to arriving was under a week.
We did have a small damaged section, but they replaced it without any issue and within 2 days…Great customer service !

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Ordered through easy process - was sent an email just to check a couple of details - delivered super quick - fantastic no hassle and quality was brilliant - nothing more to say apart from - Thank you

19 september 2026
Review zonder uitnodiging

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