Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
MyChway has exceptional customer service. They were very professional reaching out to me and keeping me updated every step of the way. They were also prompt in responding to my inquiry before my pur... Toon meer
I had no issues with communicating with the reps. Despite the time difference, they always follow up and the beginning of their business day. It takes time to have a detailed conversation there’s a ti... Toon meer
Bedrijf heeft geantwoord
First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Contactgegevens
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Uitstekend
206 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amelia has been absolutely amazing!!!
Amelia has been absolutely amazing with customer service! She was so patient and answered all my questions right away. I really appreciate her help it made the whole experience so smooth. The products are also incredible! Thank you so much!
28 mei 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words! We're so glad to hear that Amelia was able to assist you and make your experience smooth. We appreciate your support and are happy that you're satisfied with the products!
I have your website through a YouTuber…
I have your website through a YouTuber beauty over 50 on a budget. I have now purchased 9 machines and I am quite impressed with delivery, communication, packaging, instruction manuals. I started my own business with the machines purchased on mychway website. Great experience I am tagging you all on my Facebook since I’m getting a ton of views about 80,000k and 820 followers. Thanks for wonderful service!!
30 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your amazing feedback! We're thrilled to hear that you're impressed with our service and that the machines are helping with your new business venture. We truly appreciate you sharing your experience with your followers, and we're so glad to be a part of your journey!
Communication feed back
This company is very communicative. Responds and handle concerns very quickly. Customer service was excellent with Amelia.
15 mei 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback! We're delighted to hear Amelia provided excellent service. We're always here if you need anything else.
I keep buying more
I have bought several machines, and gotten amazing customer service, fast personalized help, and the machines work wonderfully!
29 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your continued support! We're so happy to hear you're satisfied with our machines and service!
Antwoord van myChway
Thank you for your feedback! We're glad to hear you're satisfied with the 10 in 1 cavitation machine. We appreciate your support!
This was my second purchase from…
This was my second purchase from Mychway. Each time customer service was there to help me select and support. Lots of questions were answered by Alice initially, followed by Vary that accompanied me with courtesy and respect. This purchase was supported for over months with continued communication, troubleshooting, followed by a very quick delivered replacement part once the problem was identified. Technical videos were send to help us replace the part.
I couldn’t be more satisfied with customer support.
Vary, thank you so much, you were always quick with email responses and solutions to the issues. I really appreciate all your help.
Mychway is a solid company with superb products and wonderful customer service. I would not hesitate ordering again should the need arise.
25 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with our team, especially with Alice and Vary. Your satisfaction means a lot to us, and we truly appreciate your trust and support.
Ameli and Oran were exceptional
Amelia and Oran were exceptional! I would do business with this company again solely based on customer service.
21 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words! We're thrilled to hear that Amelia and Oran made such a positive impact. We truly appreciate your support.
Very communicative
Very communicative. I expressed an issue I was having with my machine and they did not hesitate to help me and resolve the issue. They also helped me with a certificate. Super happy I chose them because I was skeptical due to pricing but they have the same quality machines as other brands that charge 3x the price and more.
23 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback! We're so glad we could resolve your issue and assist with the certificate. It means a lot to us that you chose our brand and are happy with both the quality and pricing. We truly appreciate your trust and support!
I love my machine
I love my machine! Customer service is great and fast! Highly recommend.
20 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words! We're thrilled to hear you're happy with your machine and our service. Your recommendation means a lot to us!
Antwoord van myChway
Thank you for your feedback!
We’re glad it works perfectly for you, and we apologize for the delivery delay.
We appreciate your patience and hope you enjoy the product!
Antwoord van myChway
Thank you for your wonderful feedback! We're delighted to hear that you and your clients are loving it. Don’t hesitate to reach out if there’s anything else we can assist you with—we’re always happy to help!
I buy a cavitation and TECAR machine…
I buy a cavitation and TECAR machine both of them work amazing and their customer service are extremely helpful and reliable. They also provide support for all your customers. Highly recommended.
2 april 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words! We’re thrilled to hear that both the cavitation and TECAR machines are working well for you.
We appreciate your recommendation and are always here to assist you. Wishing you continued success with our products!
100% recomendado.
Excelente comunicacion , 100% rapidez…muchas gracias.. estoy tan feliz de tener mi maquina en manos, ahora a usarla para ver resultados.
31 maart 2025
Review zonder uitnodiging
Antwoord van myChway
We're thrilled you're happy with your machine. Enjoy using it, and we're here if you need anything!
Great machine and customer service
Great machine and customer service! Thank you
7 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words! We're thrilled to hear you're happy with the machine and our service. Your satisfaction is our top priority!
Thank you Mychway
Great products and great customer service! My machine was on time and great quality!
14 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words! We're thrilled to hear that you're happy with our products and service.
Your satisfaction is our top priority.
Excellent Customer Service and High-Quality Products
This company has the best customer service ever! I have ordered body contouring equipment from them a couple of years ago and I recently ordered a facial machine. They always deliver high quality products and service. I highly recommend myChway!
13 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback! We're so glad you're happy with our products and service. Your support means a lot.
My machine arrive in 3 days. Works great.
My machine arrive in 3 days.
Machine came very secure and wrapped. Didn’t come with instructions on how to plug it all together and had to go to tiktok on how too put it together.
There online training is useful for first timers.
3 februari 2025
Antwoord van myChway
Thank you for your feedback!
We're glad your machine arrived securely and quickly. We apologize for the missing instructions and appreciate your patience.
Happy to hear the online training was useful.
Let us know if you need further assistance!
Love my product and even better…
Love my product and even better customer service! Ty
3 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words!
We're thrilled to hear that you love your product and had a great experience with our customer service.
Your satisfaction means everything to us!
Fast delivery
20 februari 2025
Antwoord van myChway
Thank you for your feedback!
We're glad to hear you received your order quickly. We strive to provide fast and reliable service.
If you need anything else, feel free to reach out!
Amazing Machine And Outstanding Customer Service!
I recently purchased this machine, and I couldn’t be happier with my decision! The quality is excellent, and it works exactly as described. I’ve noticed great results after just a few uses. It’s easy to operate, and the different functions make it a versatile addition to my beauty routine.
What truly impressed me was the outstanding customer service. The team was incredibly helpful, answering all my questions promptly and ensuring I had everything I needed to get started. A special thanks to Amelia, who was exceptionally kind and patient throughout the process. She went above and beyond to provide support, making the whole experience smooth and enjoyable.
If you’re considering this product, I highly recommend it! Great machine and even better customer service.
28 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your wonderful feedback!
We're delighted to hear that you're enjoying the machine and seeing great results.
For any further inquiries, please feel free to reach out.
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