Nedbank Reviews 

Very bad, their credit department is wasting money by paying salaries. They constantly got back with rudimentary questions (that were self-explanatory in the materials I provided them with) and eventually said that my entity overstates its asset base and misrepresents revenue (all legal docs of assets and revenue were available from my side + I have a strong Finance background so I know that was not the case).

I would discourage anyone from dealing with Nedbank, among a few other banks in SA.

As an add-on, this was after I had to complain about bond cancellation (from the seller's side) on a different acquisition, where I saw the transfer attorney's transcripts and couldn't believe my eyes.

I have sold my Nedbank shares and will never invest in their stock ever again.

I have been with Nobank, sorry Nedbank for past 10 years.I was used to thier several poor banking ethics and thought they will change,upgrade or improve but now I was forced to leave the bank.
We are a Co-operative business with six employees and one of the directors has an authority to sign on behalf of the members.
He has been doing business for above mentioned years but the new dude came to the office with new roles.
Our USSD was not working and the authorised person went to bank to ask for an assistance with the USSD, the new dude, says we cannot help to update the required service instead you must bring all the members to sign for the USSD update.

I am still asking my self, why the give you authority and what if you have a Co-operative of 30 members, all the members must come to Nobank, sorry Nedbank to sign the USSD update.
I complained and nobody respond positive then I close the account after years mentioned above.
Nobnk

Two fraudulent debit orders were loaded without mandate on my account. I reported both as they were deducted. Twice Nedbank claimed they would email me. They didn't. I phoned, they said they'd phone back, they didn't. I phoned again, they said they'd phone back, they didn't.
Eventually got an agent who took some trouble to help, said he'd phone back, and didn't. I have to assume this is deliberate company policy. Beware.

Trying to open a business account for more than 6 months. They now apparently LOST all our signed original documents and our private consultant, she is ghosting us.

I am eight years banking with Nedbank ....and on a few occasions i requested for financial assistance....with no success ....with a good credit score ....no debit orders on my account .....never go in negative ballance .....after eight years Nedbank notify me that my account is becomming absolete and i must migrate...to another account .....going to the branch one peron said i must not warry the accounf number stay the same ....thats it not telling me what account they will migrate me to if any ....then finnaly when i applied for a small credit card ....they welcomed me as if i were a new customer .....
I still serious consider if i should stay or go ....hence i thought that a number of years with a bank would give them more security than a credit check to consider whether i am credit worthy......
I am above 50yrs and in process of opening my business thinking that Nedbank would be my bank .....there is very little to no chance that i would stand for sutch treatment......reconsidder if you want to trust your banker with your hardearn money .....

Every time I try to change the reference on a payment through my nedbank money app, the OTP doesn't come through and the transaction gets cancelled. This makes Nedbank an extremely unreliable bank due to the fact that I can't utilize MY funds as needed.

Joh ,all the time i send money to my account there are deduction more that 160 rands that I don’t know where they come from haiii i hate this bank

Can not even correct a branch delivery address despite everything being correct on the database. Thoroughly useless and incompetent. App, service bot and assistants who answer. Don't even waste your time on e mail, only ever get automated responses

A week after Nedbank apologised for failing to transfer funds they had received into my account they have managed to do precisely the same thing
They manage to charge for everything but deliver an absolutely appalling service
Difficult to communicate with online, over the phone or in person they are not fit for purpose
Utterly incompetent

Nedbank credit card
Requested a settlement amount, which was giving and paid for on the same day. I was then told by Nedbank that I need to call again the next day to confirm that the money was showing in there account. Only to be told by them that there is an outstanding amount in the account. They went and added service costs again. They refuse to listen and fix there mistakes. I am now forced to pay more. When I mentioned this to other people, they tell me it is an old trick from Nedbank. They make it impossible to close your account with them so they can keep billing you. Bunch of thieves.

NEDBANK CONSULTANTS INVOLVED IN FRAUD

Consultants from nedbanks tried to open a credit card using my ID number without me requesting one or my approval. The consultants reached out to my personal bank (ABSA) requesting my statements. Luckily I got notified by ABSA that NEDBANK is requesting my bank statements.

This is fraud and the culprits should answer to the law. I am opening a case against the consultants and NEDBANK.

iam waiting on the line for almost and hour - we are 15 clients waiting in nedbank wonderpark- no counsultant available to assist - this is bad service - taking my money somewhere

Worst bank ever calling consultants and no one knows and transferring me to many departments whom, they also do not know. How come? How come, no one knows and phones ring more than 20 minutes and no one answers, mfc and nedbank. We waste money by calling you and not getting help we need and we pay for your service we not satisfied with it. I cant wait to leave this bank for good.

I called Nedbank Head office,and so far I spoke with more than 7Agents but with no Help about Homeloan Advance arrangement ad I have already paid that Advance...As soon as I finish paying thay Homeloan Im done with Nedbank,The Service is poor and when you go to the Branch they tell you to call Head office,My Question is:Who excactly must Assist?

I had a refund and it has taken 8 days for my money to reflect on my account. Even now am still waiting.
The last agent I spoke to seemed clueless and inexperienced as she told me to wait 7 days, but Nedbank says 2-3 business days for amount to reflect.
Nedbank withholds your money and they don't have decency to alert you that something is wrong on their system. They don't give a damn

Very dissatisfied! I’m not one step further than what I was! Paid$55 just to tell me I must contact customer services! This is where the problem is! It doesn’t help me! It’s impossible to contact them because they want my South African details, which I don’t have! I explained it to you! I’m a Australian citizen, and only have my passport and a Australian mobile phone! Really very dissapointed!

Nedbank at thulamahashe mpumalanga is missing up i m have been going to the brech for 3 days now. Can get any help people are just fooling around wasting my time I need my money no has a clue what's going on

Nedbank in this 2 month process double debit orders in my account. I call their call center and the untrained consultants were just moving me from one person to another person. I think is time to leave this bank

Well i have been a customer for over 40 years. It was and still is i think a good bank but of course any organisation is only as good as its weakest link and boy are there some weak links. If you are overseas then you are very vulnerable due to vagaries with approve it messages. So you cant do any transactions and if you continue to try then your account is frozen ! This happened to me last year whilst in the Uk and i had to go all over trying to find a lawyer to confirm i am who i am . They helped me this time around by saying i wouldnt have to do that but i could do a video call and answer certain questions.I was advised it takes up to 5 days for "legal" to approve . Well that was a month ago. And to chase things up you go via a call centre. Then i went to complaints - absolutely useless. I think if you are in S.A. and you can get into a branch you should be OK but i would advise if you are overseas to avoid the bank at all costs

Very Sad news to hear how Nedbank treat black businesses. Pathetic service from Nedbank Business Campus Square, Melville, Johannesburg and Business managers. Honestly speaking, how do you hold a person’s money for over 2months and not giving them an explanation as to what is going on. Is this how banks are making money out of black business that are trying to do business? Am told Nedbank froze our service provider’s business everyday account: 1243192879 with no clear explanation. and its now over 22days with no explanation. Can someone at nedbank help this business to avoid it going under water for reasons that can be avoided. The Business Banker has shown no sign or interest to help and even the customer care of Nedbank has shown a pathetic response with no willingness to help the poor business man and his money is locked in the nedbank account with no explanation. Can someone help this person. business relationship banker has not been forthcoming, this poor guy needs to be urgently assisted.