Amazing service: 1. prompt response to my request of replacing kitchen tap and stopping any leaks 2. Plumber booked and arrived within 24 hrs 3. Job was done quickly and professionally. Would defin... Toon meer
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Serviceteam are my go to company for all things related to gas/electrical and plumbing. Jader is a legend in the field of gas installations, testing and repairs. Ethan pulls the strings behind the s... Toon meer
Bedrijf heeft geantwoord
Serial problems over a few days included two defective toilet flushes, a blocked kitchen sink and a rumbling, vibrating gas fired boiler. Ethan organised the repairs and plumbing engineer, Jader, carr... Toon meer
Bedrijf heeft geantwoord
I had a new boiler installed because the previous one was full of rust and malfunctioning. The quote they provided was fair and they did not complicate the matter more just to justify an additional pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Serviceteam where you can find out all about OUR TEAM and see our excellent customer reviews! Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CARPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. Serviceteam are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes. Our Loyal customer base love that we have Fast Response Times Qualified, Vetted & Friendly Engineers Clear and easy pricing 24hrs Emergency Services 5% off booking online Our Expert Engineers take pride in providing our valued customers with high quality workmanship, clear and effective communication, fantastic customer service and a ready smile. We know that these type of works are normally surrounded with stress for our customers, so we’re here to provide a service that will ease your stress. Emergency Homecare Property Maintenance We offer an around the clock service for emergency homecare property maintenance for all situations available 24/7, 365 days of the year. Simply call 020 8640 7907 or request a call back via our website and we’ll have one of our local emergency engineers out to you ASAP and all our work is guaranteed. Find out more about the services that we offer by calling our friendly office staff on 020 8640 7907 or check out our website for more information: www.serviceteam.co.uk
Contactgegevens
London, Verenigd Koninkrijk
- 020 8059 8123
- trustpilot@serviceteam.co.uk
- serviceteam.co.uk
4,6
Uitstekend
1K reviews
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Workmanship satisfactory parts price too high
Workmanship satisfactory, but price far too high for 2 taps that cost about £20 pair
2 september 2025
Antwoord van Serviceteam
Hi Mrs Miner - Thank you for taking the time to leave your feedback. We're pleased to hear that you found our workmanship satisfactory and that your new basin taps and isolation flexi hose connectors were installed to standard.
I understand your concern about the pricing for the parts. Our pricing reflects not just the cost of the components themselves, but also includes our professional sourcing, quality assurance, and the convenience of having everything supplied and fitted by our certified engineers. We always strive to use reliable, trade-quality parts that come with proper warranties.
We'd be happy to discuss our pricing structure in more detail if you'd like. Please feel free to give us a call, and we can explain how our service packages work.
We appreciate your business and hope you're enjoying your new taps.
Stay safe - serviceteam
Excellent service received from Serviceteam
Excellent communication (by Sara) throughout the process. Clear advice was provided. Once the replacement part was procured, the heating engineer came quickly to complete the job. Very good experience. Will use Serviceteam again.
Service Type: Boiler repair
MTX Number: MTX319939
1 september 2025
Antwoord van Serviceteam
Hi Samir - Thank you so much for taking the time to share your positive experience with Serviceteam. It's wonderful to hear that Sara provided excellent communication throughout your boiler repair process and that our heating engineer was able to complete the job quickly once the replacement part arrived.
We're delighted that you found our advice clear and the overall service experience very good. Your feedback means a great deal to us and helps reinforce our commitment to delivering professional heating solutions with transparent communication at every step.
We look forward to serving you again should you need any future heating or plumbing services. Thank you for choosing Serviceteam.
Stay safe - serviceteam
Excellent
Excellent. The replacement of parts within the hidden cistern was completed and they replaced and revealed the tiles like it never been removed. Very impressed.
8 september 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Miles - Thank you so much for this fantastic review! We're delighted to hear that our team delivered such excellent results on your toilet repair. It's wonderful to know that we were able to complete the hidden cistern parts replacement seamlessly and restore your tiles to their original condition, that's exactly the level of craftsmanship we strive for on every job.
Your feedback means a great deal to us and helps showcase the quality workmanship our customers can expect from Serviceteam.
Should you need any plumbing services in the future, please don't hesitate to get in touch. We'd be more than happy to help again.
Stay safe - serviceteam
Annual boiler service
Routine annual boiler service. Easy booking process. Regular updates on allocated time slot, and very useful app to follow progress of service vehicle. I have known my engineer for over 10 years now, and he is very familiar with my Worcester Bosch appliance. He worked cleanly, quickly and efficiently. Very satisfied.
1 september 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Michael - Thank you for taking the time to share your experience with our annual boiler service! It's wonderful to hear that our booking process and app updates made everything seamless for you.
We're particularly pleased that your engineer's decade-long familiarity with your Worcester Bosch appliance continues to deliver the clean, quick, and efficient service you expect. This kind of ongoing relationship is exactly what we strive for – ensuring our customers receive consistent, expert care from engineers who truly understand their heating systems.
Your satisfaction is our priority, and feedback like yours reinforces our commitment to maintaining the highest service standards. We look forward to continuing to serve you and your heating needs for many years to come.
Stay safe - serviceteam
Efficient and fast
1 september 2025
Antwoord van Serviceteam
Hi John - Thank you for taking the time to share your feedback! We're delighted to hear that you found our service both efficient and fast – these are exactly the standards we strive to maintain for all our clients.
Your positive experience reflects our team's commitment to delivering prompt, professional solutions without compromising on quality. We appreciate customers like you who recognise the value of reliable service delivery.
We'd be pleased to assist you with any future requirements and look forward to continuing to exceed your expectations.
Stay safe - serviceteam
Annual Boiler Service MTX319168
Sara was very efficient in organizing the appointment. I was advised of the exact time of arrival and David arrived on time. He carried out his work very professionally always informing me of what he was doing or had done. I have used ServiceTeam quite a few times as they are very reliable.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Patrick - Thank you so much for taking the time to share your experience with your annual boiler service. We're delighted to hear that Sara provided efficient coordination and that David arrived punctually and conducted the service professionally whilst keeping you fully informed throughout the process.
Your feedback about our reliability means a great deal to us, and we're pleased that you continue to trust ServiceTeam for your heating and maintenance needs. It's exactly this level of professional service that we strive to deliver to all our customers.
We look forward to continuing to serve you with the same high standards for your future boiler servicing requirements. Should you need any assistance or have questions about your boiler maintenance, please don't hesitate to get in touch.
Many thanks again for choosing Serviceteam.
Stay safe - serviceteam
Shower repair
From the start your company was very helpful and polite you gave me an accurate estimate of the cost of the job.you kept me updated on what you were doing ( I.e. waiting for the parts that you needed to do the job) you asked me when it would be convenient for me to do the job not telling me when you would do it. You told me that your engineer was running late on my allotted time, that was helpful to know.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Garry - Thank you so much for taking the time to share your positive experience with our shower repair service. We're delighted to hear that our team provided you with helpful and polite service from the very beginning.
It's wonderful to know that our accurate cost estimate, regular updates throughout the process, and flexible scheduling around your convenience met your expectations. We particularly appreciate your understanding when our engineer was running late. Keeping you informed is always our priority, and we're glad this approach worked well for you.
Your feedback reinforces our commitment to delivering professional, customer-focused service at every step. We truly value customers like you who recognise the care we put into our work.
Should you need any plumbing services in the future, we'd be more than happy to assist you again. Thank you for choosing Serviceteam!
Stay safe - serviceteam
Tidy and professional boiler service I was kept informed about the engineers…
Boiler service -PVT
Easy to make the appointment
Got confirmation by email
Reminder by text message with 3 hour slot the day before
I was kept informed about the engineers arrival time on the day
He was friendly very tidy and thorough. He explained what he was doing.
I felt that he was professional and knowledgeable
MTX319010
24 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Charlie - Thank you for taking the time to share your positive experience with our boiler service. It's wonderful to hear that our streamlined booking process, from appointment scheduling through to email confirmations and text reminders, met your expectations.
We're particularly pleased that our engineer demonstrated the professionalism and thoroughness that Serviceteam is known for. Your feedback about his friendly approach, tidy work practices, and clear explanations reinforces our commitment to delivering exceptional service standards.
Should you require any future boiler maintenance or heating services, we'd be delighted to assist you again.
Thanks again for choosing Serviceteam.
Stay safe - serviceteam
Fast efficient service
Came promptly.
Very polite and friendly.
Fast efficient service.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi John - Thank you so much for taking the time to share your positive feedback! We're delighted to hear that our team provided you with prompt, friendly service for your electric shower installation.
At Serviceteam, we take pride in delivering efficient and professional electrical services while maintaining the highest standards of customer care. It's wonderful to know that our approach made a positive impression during your installation.
We truly appreciate your recommendation and look forward to assisting you with any future electrical needs you may have.
Stay safe - serviceteam
Great, friendly service
19 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Fife - Thank you for taking the time to leave such a detailed review. We are pleased to hear that you were satisfied with the thoroughness of our gas boiler service.
Our engineers are committed to upholding the highest safety standards, and we're glad the recommendation for a gas monitoring device helped ensure your installation complies with current regulations.
We appreciate you choosing Serviceteam and look forward to assisting you with any future needs.
Stay safe - serviceteam
Efficient arrangement of visit
Efficient arrangement of visit. Equally efficient service and health check on the boiler system. Very satisfied
13 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Alan - Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that Jadar provided you with such outstanding service from start to finish.
It's wonderful to know that our competitive pricing, clear communication, and punctual arrival exceeded your expectations. We take great pride in our real-time tracking system and our commitment to delivering efficient, high-quality workmanship on every job.
Your recommendation means the world to us, and we'd be more than happy to assist you with any future plumbing needs. Don't hesitate to get in touch whenever you need our services again.
Thank you for choosing Serviceteam!
Stay safe - serviceteam
Good communication regarding the appointment
Lots of communication about when they were coming etc so I wasn't left hanging around all day. Seemed to be very thorough assessment of the system and all working well 👍
11 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Sarah - Thank you for taking the time to leave such positive feedback! We're so pleased you appreciated the clear communication around your appointment—we aim to keep our customers fully informed every step of the way.
It's great to hear that you found our assessment of your system thorough and that everything is working well. If you have any questions or need further assistance in the future, don't hesitate to get in touch.
Thanks again for choosing Serviceteam!
Stay safe - serviceteam
Glad to see the service included all aspects of boiler installation and operation
Annual Warmair Boiler Service
Glad to see the service included all aspects of boiler operation and ventilation.
David very respectful of area he was working in even taking his shoes off.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Ian - Thank you so much for your detailed feedback! We're delighted to hear that you were pleased with the comprehensive service provided during your annual Warmair boiler check, especially covering all aspects of installation, operation, and ventilation.
It's great to hear that David's professionalism and respect for your home, including the thoughtful gesture of removing his shoes, stood out to you. We take pride in our team's dedication to both quality service and customer care.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to helping you maintain a warm and efficient home for years to come.
Stay safe - serviceteam
Good helpful and knew the problem right…
Good helpful and knew the problem right away and was able to suggest a fix
7 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Sierra - Thank you for your review and for sharing your experience with us! We're thrilled to hear that our team quickly identified the issue and provided a clear solution for your shower enclosure and painting needs.
Your satisfaction is always our priority, and we're delighted we could help with identifying the issue. Should you need further assistance or have any additional concerns, please don't hesitate to reach out, we're here to help.
We look forward to assisting you again in the future!
Stay safe - serviceteam
Service review
Ethan was very efficient providing us with a quote and booking an engineer. Nicolae was very professional, competent and efficient, providing nice solutions to our queries.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Thank you for taking the time to share your experience! We’re delighted to hear that Ethan provided you with a quick and efficient quote and booking process. It’s equally wonderful to know that Nicolae delivered professional and competent solutions to your queries.
Your satisfaction and trust mean a lot to us, and we’ll be sure to pass along your kind words to Ethan and Nicolae. It’s feedback like this that keeps us motivated to provide excellent service.
Should you need further assistance or have any questions in the future, please don’t hesitate to get in touch. We’d be more than happy to help!
Stay safe - serviceteam
Antwoord van Serviceteam
Hi Samu - Thank you for your review and for sharing your positive experience with us! We're thrilled to hear that our team was able to provide a speedy diagnosis and quick service.
Your satisfaction is our priority, and knowing that we met your expectations means a great deal to us. If there's anything more we can do to assist you, please don't hesitate to get in touch—we'd be happy to help.
Thanks once again for your kind words, and we look forward to serving you again in the future!
Stay safe - serviceteam
Professional efficient
Pleasant, polite and professional. Inspected my Rointe water heater. Definitely recommend Service Team
5 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Sofia -Thank you for sharing your wonderful feedback! We're delighted to hear that you found our team pleasant, polite, and professional during the inspection of your Rointe water heater.
Our goal is always to deliver efficient and top-quality service, and it's rewarding to know we've met your expectations. We truly appreciate your recommendation of Serviceteam and look forward to assisting you with any future needs.
If you have any further questions about your water heater or need support with other services, please don't hesitate to reach out.
Stay safe - serviceteam
Job was done quickly and completely
Job was done quickly and completely. Would use them again
2 augustus 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Ron - Thank you for your review! We're delighted to hear that you're pleased with the quick and complete installation of your new vanity. It’s always our aim to provide efficient, high-quality service to our customers, and we're thrilled to know we met your expectations.
If you need any further assistance with future projects, we’d be more than happy to help. Thank you for choosing Serviceteam, and we look forward to working with you again!
Stay safe - serviceteam
Excellent service!
Excellent service!
Quick responses, I was kept well informed of visits and timings. David, the engineer, was most knowledgeable and polite. He communicated very well what the problem was and why it happened, and what solution was required. And he fixed the problem with my boiler, definitely 5 stars for Kevin & David!
31 juli 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Teresa - Thank you for your excellent feedback! We're thrilled to hear about your positive experience and that our team, especially Kevin and David, provided excellent service. Quick responses and clear communication are what we strive for, and we're so glad David was able to explain the issue with your boiler and resolve it efficiently. Your kind words mean a lot to us!
If you need any assistance in the future, please don't hesitate to reach out—we'd be delighted to help again.
Stay safe - serviceteam
Boiler repair and MTX Number: MTX316292
Boiler repair
Booking process was very efficient and transparent online. The engineer was on time and very professional. Overall, a very good turnaround and would use the service again.
20 juli 2025
Review zonder uitnodiging
Antwoord van Serviceteam
Hi Guillaume - Thank you for sharing your experience with our boiler repair service and referencing the MTX316292.
We’re delighted to hear that the booking process was efficient and transparent for you, and that our engineer arrived on time, demonstrating professionalism. Ensuring a smooth and reliable service for every customer is our top priority, and your feedback helps confirm we’re on the right track.
We’re thrilled that you had a positive experience and are pleased to know you would use our service again. Should you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Stay safe - serviceteam
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