AA Car Care Reviews 

382
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The booking side was frustrating. My original appointment was cancelled, which meant borrowing a car for a few days. When I called on the rearranged day, it turned out that appointment wasn't goin... Toon meer

Beoordeeld met 5 van de 5 sterren

5 stars - Excellent customer service from Lisa! I had a mix-up on my account where a mobile booking was mistakenly showing as a garage visit in East London. I called first thing this morning and spo... Toon meer

Beoordeeld met 5 van de 5 sterren

Mechanic communicated the job to me in details. He made me feel very comfortable about my decision to use AA. Upon completing the job he explained what he did and advised on other matters that I nee... Toon meer

Beoordeeld met 3 van de 5 sterren

No phone call to advise on arrival time. Supposedly one in the morning to advise what time in the afternoon, and another call 15 mins before that time. Otherwise job done satisfactorily. In reply t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Monteur
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoservice

Over AA Car Care

Geschreven door het bedrijf

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

382 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(382)

382 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Job well done

Job well done, without the hassle of taking the car to a garage.

15 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

We're pleased to hear the service made things easier and saved you the hassle of taking your car to a garage. It's great to know the work was completed smoothly and that the convenience of our mobile mechanic service made a difference🚗🔧.

Beoordeeld met 3 van de 5 sterren

Mechanic was late and I had to chase…

Mechanic was late and I had to chase up. When he arrived he was polite, apologetic and did a very good job

16 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

Hi Mark, we're sorry to hear about the delay and that you had to chase for an update. We'll always aim to meet our appointment times, but unfortunately delays can happen from time to time. We understand how frustrating this can be and appreciate that it wasn't the experience you were expecting. We're pleased to hear the mechanic was polite, apologetic, and carried out the work to a high standard. Thanks for taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Efficient & professional

Efficient & professional. Convenient to have works I required to be carried out on my driveway

15 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

Hi, thanks for your feedback. We're pleased to hear you found the service efficient, professional, and convenient, with the work carried out right on your driveway 🚗🔧😊.

Beoordeeld met 5 van de 5 sterren

Rated the service

I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the work was punctual, friendly and professional. He looks too have done a good job and I appreciated that he didn't push to carry out any further works. Very pleased and will use again for future works.

14 oktober 2026
Beoordeeld met 5 van de 5 sterren

AA is reliable and honest

The mecanic turned up on time and very exeperinced. I took my car to national for its MOT in March and was given an advisor for my front discs and pads. They told me it would cost around £560 becuse of the make of car. As being a member of the AA they sent me an email about car servicing at your address. So with the advisory in mind i thought i will get my pads and discs replaced at a price of £318.00 bargain. When the mecanic turned up and started the job he came and told me that the pads and discs are fine why am i getting them changed. I told him because of the MOT advisory. He then showed me the pads and discs. I could not belive to see that there was still around 50 % 0f the pads life.A small lip on the discs but nothing to warrant a replacement. I still had them replaced as the mecanic was there with the new parts and would have proberly ended up with cancellation fee. It took him no time at all to do the job. I would recommend this service from the AA
With the AA you know what your getting great service and a reputation to match. Never going anywhere near National garages again

16 oktober 2026
Beoordeeld met 5 van de 5 sterren

Very happy with the work carried out

Very happy with the work carried out, always kept up to date about everything

13 oktober 2026
Logo AA Car Care

Antwoord van AA Car Care

We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our clear communication.

Beoordeeld met 1 van de 5 sterren

I used AA Car Care for an MOT

I used AA Car Care for an MOT. Failed on several points, ball joint excessively worn and another failed dust cover, and excess emissions readings. AA quoted for full suspension arm replacements despite the fact the ball joints can be replaced separately and a full replacement of exhaust system. Over £1000 of work. Took it to another garage and ball joints replaced and a good run cleared out the system to pass emissions test. Contact from AA was nearly non-existent. They claimed that I would be contacted once any update on MOT and that they would do all the contacting of the garage. MOT done by 11am (as seen on gov.uk). Nothing from AA until I chased them, several times in the afternoon, to be given that ridiculously expensive quote. Very poor service.

16 oktober 2026
Review zonder uitnodiging
Logo AA Car Care

Antwoord van AA Car Care

Thank you for taking the time to share your detailed feedback regarding your recent MOT experience with us. We recognise how frustrating it was to receive a quote over one thousand pounds for extensive suspension and exhaust replacements, especially when you were able to resolve the issues elsewhere at a lower cost through individual part replacements and an emissions cleanout. We also acknowledge your dissatisfaction regarding the lack of proactive communication and the delay in receiving your vehicle's test results despite chasing our team multiple times.

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