True Solicitors  Reviews 2.172

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having had a car an accident the other party admitted liability and paid for the repairs to my car, however they disputed the cost of car hire and wouldn’t pay this. This meant it had to go to Court... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic communication by Ethan at every stage, keeping me up to date with every development. Surveyor was very thirough when checking the disrepair. And they went after my landlord on my behalf in a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish i had a brilliant experiance with true solicitors. They kept me informed with every update and made things very easy for me to understand . Always around to offer advice and awns... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Im here to leave an excellent review for Dean wiseman and team at True solicitors. This team has helped me with an excellent outcome with my personal injury claim. They have spent alot of time... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocatenkantoor

Over True Solicitors

Geschreven door het bedrijf

We began life with just two partners and a secretary... 29 years on, and we’re now a 170+ strong team with offices in Newcastle and Birmingham. Our team is made up of professional, approachable and highly dependable experts, who have supported hundreds of thousands of clients.

With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.

Services We Offer

Personal injury
Accidents at work
Road traffic accidents
Clinical negligence
Conveyancing
Housing disrepair

"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."

Andrew Milnes
(Managing Partner).

Visit our Facebook: www.facebook.com/TrueSolicitors

on your side

Geschreven door het bedrijf

Over £25m compensation recovered for our clients in the past 12 months.
Recognised in its fields by the Legal 500, our friendly legal team are committed to fight for what’s right for our clients. With nearly 30 years of experience specialising in providing legal advice and support for personal injury claims, housing disrepair, residential conveyancing and credit hire, we act with expertise and make clients feel at ease.

No Win. No Fee.

You won't pay anything until your case is won.

A 'No Win, No Fee' agreement, otherwise known as a ‘conditional fee’ agreement, is an arrangement between you (the client) and your solicitor when making a legal claim. Simply put it means that should your claim be unsuccessful, you will not be liable to pay the fees for your solicitor’s services (as long as you have co-operated and followed their advice). You will only pay legal fees if your claim is successful.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

very lovely people and help me in every honest workers

very lovely people and help me in every way i needed help would make me understand what i was not sure about fast working honest i do recommend to anyone who needs help also my house is coming together so i’m feeling very positive a very very big thank you to all of the staff even receptionist who help me

26 januari 2026
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Antwoord van True Solicitors

Dear Zear,
Thank you for both your review and the feedback. We will pass on all of your comments to Edward who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Excellent Service

I have had excellent service from True Solicitors. I would highly recommend them. They are professional and the communication was second to non. Keep up the excellent work.

23 januari 2026
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Antwoord van True Solicitors

Dear Tara,
Thank you for the feedback and the 5-star review. We will pass on your comments to Sophie who represented you in your personal injury case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Recommend highly

Dean was very prompt in dealing with my incident i like to thank him personally and would highly recommend them.
Mohammed

22 januari 2026
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Antwoord van True Solicitors

Dear Mohammed,
Thank you for your review and the feedback you've provided on your recent works accident case. We will pass on your comments to Dean who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

From start to finish,true solicitors…

From start to finish,true solicitors made me feel so much at ease with step by step instructions.would recommend 100%

20 januari 2026
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Antwoord van True Solicitors

Dear Nigel,
Thank you for taking the time to leave a review for us. We will pass on your comments to Mark who represented you in your road traffic accident case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Was amazing they did all the hard work I just had to keep them informed and it didn't take long to get sorted out

19 januari 2026
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Antwoord van True Solicitors

Dear Wayne,
Thank you for your review and the feedback you've provided. We will pass on your comments to Gledisa who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 1 van de 5 sterren

I don't recommend

I don't recommend

20 januari 2026
Review zonder uitnodiging
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Antwoord van True Solicitors

Hi Dany

Thank you for taking the time to leave a review; we are sorry that you don’t recommend us. We are keen to find out why, but cannot trace you as a client of ours. We’d be really grateful if you’d contact us on office@true.co.uk so that we can find out more.

Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Very realible soohie more then helpfull…

Very realible soohie more then helpfull with claim highly recommed

14 januari 2026
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Antwoord van True Solicitors

Dear John,
Thank you for leaving this review. We will pass on your comments to Sophie who represented you in your works accident case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

True solicitors are a very professional…

True solicitors are a very professional and reliable company. They was brilliant start to finish with my claim

14 januari 2026
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Antwoord van True Solicitors

Dear Thomas,
Thank you for your review and the feedback you've provided. We will pass on your comments to Sally who represented you in your works accident case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Very good service and clear friendly…

Very good service and clear friendly advice and support.

12 januari 2026
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Antwoord van True Solicitors

Dear Mohammed,
Thank you for your review and the positive comments you've provided. We will pass on your feedback to Emma who represented you in your credit hire case.
Kind regards
True Solicitors

Beoordeeld met 5 van de 5 sterren

Always keep you informed

Brilliant team kept me in the loop from day one brilliant advice brilliant outcome couldn’t ask for better

15 januari 2026
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Antwoord van True Solicitors

Dear Alisha,
Thank you for your 5-star review and the wonderful feedback. We will pass on your comments to Steven who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Professional and supportive service

True Solicitors were professional, efficient, and easy to deal with throughout.
A special thanks to Emma Crane for her excellent support and clear communication, which made the process stress-free. Highly recommended.

13 januari 2026
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Antwoord van True Solicitors

Dear Michael,
Thank you very much for both your review and the comments you've left. We will pass on your feedback to Emma who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren
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Antwoord van True Solicitors

Dear Mwamba,
Thank you for taking the time to leave this review. We will pass on your comments to Ellen who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 3 van de 5 sterren

great conferencing assistant, Gurpreet Kaur

great conferencing assistant, but the conveyancing assistant was really sub par, making at least 2 mistakes during the transaction. Maybe she is overworked?

15 januari 2026
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Antwoord van True Solicitors

Dear Tamara,
Thanks for your review. We'll pass on your feedback to the Conveyancing team to investigate further.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Very helpful nothing was to much trouble

Very helpful nothing was to much trouble

13 januari 2026
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Antwoord van True Solicitors

Dear Teresa,
Thank you for your review. We will pass on your comments to Steven who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff. Kept me informed

13 januari 2026
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Antwoord van True Solicitors

Dear Mrs Daniels,
Thank you for your review. We will pass on your comments to Kieran who represented you in your clinical negligence claim.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Would recommend

Always a little weary to use a solicitor that isn’t local, however I needn’t have worried - responded to emails timely, and completed the sale in good time.
Would recommend & use again.

9 januari 2026
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Antwoord van True Solicitors

Dear Claire,
Thank you for your review and for the feedback. We will pass on your comments to Julie who managed her conveyancing.
Kind regards,
True Solicitors

Beoordeeld met 4 van de 5 sterren

Worth a shot

True solicitors overall was really helpful and good, however if we are being completely honest and transparent- we feel that there was only a chase with our landlord, once we prompted or asked them.
There were fees, we were not informed about verbally, however that was probably our fault, when over looking of the paper work . The outcome we got was one, where we definitely got recognition for being terribly let down, although the high expectation end that we was kinda told about - would have been only if we dragged it out to court (we feel ) .
Albeit saying all this, Edward was nothing but patient, never rushed us, and as-long as we went to him directly, he was there for us with nothing but understanding.

10 januari 2026
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Antwoord van True Solicitors

Dear Jodie,
Thanks for your review and the feedback you've provided. We will pass on your comments to Edwards and the housing disrepair team.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Amazing service and great customer service

Amazing service and great customer support
Vicky was great, kept me constantly updated and achieved the best outcome for my injury claim. Would highly recommend to anyone who needs legal support moving forward

2 januari 2026
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Antwoord van True Solicitors

Dear Jak,
Thank you very much for your review. We'll pass on your feedback to Vicky who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Outstanding Service and Successful Settlemen

I am extremely satisfied with the outstanding service provided by True Solicitors. From start to finish, my case was handled with great professionalism, transparency, and care. The team kept me fully informed at every stage and explained everything clearly, which gave me complete confidence throughout the process.

Thanks to their expertise and dedication, my claim was successfully completed and I received the full settlement amount. The process was smooth, stress-free, and handled efficiently within a reasonable time.

A special thanks to Mark Connor for his clear communication, honest advice, and support. I truly felt that my best interests were their priority.

I highly recommend True Solicitors to anyone looking for a reliable, professional, and trustworthy legal team. Excellent service from a genuinely supportive firm.

5 januari 2026
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Antwoord van True Solicitors

Dear Hassan,
Thank you for your review and the fantastic feedback you've provided. We'll pass on your comments to Mark who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Would recommend True

My only experience of a personal injury claim and I felt in very safe hands . I was regularly updated and informed throughout and advised on whether or not to accept an offer. Anna worked extremely hard and her knowledge and expertise clearly helped to secure the best result possible for me. Thank you.

18 december 2025
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Antwoord van True Solicitors

Dear Lesley,
Thank you very much for the 5-star review and for your feedback.
We will pass on your comments to Anna who represented you in your personal injury case.
Kind regards,
True Solicitors

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