True Solicitors  Reviews 2.172

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having had a car an accident the other party admitted liability and paid for the repairs to my car, however they disputed the cost of car hire and wouldn’t pay this. This meant it had to go to Court... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic communication by Ethan at every stage, keeping me up to date with every development. Surveyor was very thirough when checking the disrepair. And they went after my landlord on my behalf in a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish i had a brilliant experiance with true solicitors. They kept me informed with every update and made things very easy for me to understand . Always around to offer advice and awns... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Im here to leave an excellent review for Dean wiseman and team at True solicitors. This team has helped me with an excellent outcome with my personal injury claim. They have spent alot of time... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocatenkantoor

Over True Solicitors

Geschreven door het bedrijf

We began life with just two partners and a secretary... 29 years on, and we’re now a 170+ strong team with offices in Newcastle and Birmingham. Our team is made up of professional, approachable and highly dependable experts, who have supported hundreds of thousands of clients.

With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.

Services We Offer

Personal injury
Accidents at work
Road traffic accidents
Clinical negligence
Conveyancing
Housing disrepair

"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."

Andrew Milnes
(Managing Partner).

Visit our Facebook: www.facebook.com/TrueSolicitors

on your side

Geschreven door het bedrijf

Over £25m compensation recovered for our clients in the past 12 months.
Recognised in its fields by the Legal 500, our friendly legal team are committed to fight for what’s right for our clients. With nearly 30 years of experience specialising in providing legal advice and support for personal injury claims, housing disrepair, residential conveyancing and credit hire, we act with expertise and make clients feel at ease.

No Win. No Fee.

You won't pay anything until your case is won.

A 'No Win, No Fee' agreement, otherwise known as a ‘conditional fee’ agreement, is an arrangement between you (the client) and your solicitor when making a legal claim. Simply put it means that should your claim be unsuccessful, you will not be liable to pay the fees for your solicitor’s services (as long as you have co-operated and followed their advice). You will only pay legal fees if your claim is successful.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Amazing outcome



"From the first call to the last, 8 weeks max—I can’t believe how fast the turnaround was. My landlord accepted fault and paid compensation, but that wasn’t even my goal—it was just to _fix the problem_. I’ve dealt with this issue for *7 years*, and in under 8 weeks: a visit from their surveyor, a completion date... it’s just wow. Can’t thank the team enough. It shouldn’t have come to this, but it does. I’d highly recommend them—I’m very thankful."

23 december 2025
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Antwoord van True Solicitors

Dear Yvonne,
Thank you very much for the wonderful feedback and for the 5-star review.
We will pass on your comments to Katie who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 1 van de 5 sterren

OUT FOR MONEY NOT CLIENTS, INSURANCE A CON!

They kept on & on to make me take out insurance I never needed. From start they had proof they needed that council were liable but still they wanted me to take insurance had so many sign me but still they kept on.
Now case won I've lost 40% of money was due so now can't afford to do like carpets, curtains, furniture sadly.
They made an agreement without telling me even though spoke to them 3 times ( they wouldn't call so I had to ) yet none of 'file handlers' told me they had done it.
PLEASE AVOID THESE AS JUST WANT YOUR MONEY NOT GIVING A DAM ABOUT WHAT YOUR DEALING WITH!

9 december 2025
Review zonder uitnodiging
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Antwoord van True Solicitors

Dear Mr Price

Thank you for your feedback. As you know we have since spoken to you to explain, once again, why it was necessary for you to have legal expenses insurance.

To clarify, our charge to you for representing you and ensuring that the required repairs to your home are carried out by your landlord as well as recovering compensation for you, was 25% of the compensation you received. The legal expenses insurance policy was important because it ensured that you would have nothing to pay even if you lost your case at court. The cost of the policy was modest and was only payable if your won your case and received compensation.

Your case is ongoing because your landlord has not yet carried out the agreed repairs and we will continue to act for you on a no win/no fee basis until those repairs have been completed satisfactorily.

Yours sincerely,
True Solicitors

Beoordeeld met 5 van de 5 sterren

People focused on always helping their…

People focused on always helping their cause, giving very important attention to their clients' process.

22 december 2025
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Antwoord van True Solicitors

Dear Luan Conde,
Thank you for both the review and your feedback, it's much appreciated. We will pass on your comments to Jessica who represented you in your case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Extremely helpful getting a claim…

Extremely helpful getting a claim against my housing association to pay compensation for the length of time that they have taken to make repairs to my house after reporting repairs for over 4 years.
Repairs are getting done when deadlines are given but still ongoing, I’ll be glad when repairs are completed.

7 maart 2025
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Antwoord van True Solicitors

Dear Jenny,
Thank you for your review and comments you've provided. We will pass on your feedback to the housing disrepair team.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Speedily helped with my case in…

Speedily helped with my case in relating to a traffic collision. Couldn't of been more helpful for a working man such as myself with a limited understanding of legal matters.

24 december 2025
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Antwoord van True Solicitors

Dear Les,
Thank you for your review and for the feedback you've provided. We will pass on your comments to mark who represented you in your case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

It was a great colaboration.

It was a great colaboration.
All staff working hard for succesfull result.
Throughout the whole process I felt supported from every participant of True Solicitors.
Thanks for all staff who was with me.

17 december 2025
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Antwoord van True Solicitors

Dear Vadim,
Thank you for your review and the wonderful feedback. We will pass on your comments to Chelsea who represented you in your works accident case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Very helpful and supportive!

The solicitors were very helpful and transparent all the way through. They were extremely supportive, and I would highly recommend them.

23 december 2025
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Antwoord van True Solicitors

Dear Mariem,
Thank you for taking the time to leave this review, it's much appreciated. We will pass on your comments to Ben who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

You have always kept me up to date and…

You have always kept me up to date and very fast responding to my complaint thanks for all your help and support

19 december 2025
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Antwoord van True Solicitors

Dear Kelly,
Thank you for your review and the comments you've provided. We will pass on your feedback to Sam who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Housing Repair case

"I want to share my appreciation for the fantastic support I've been receiving from the solicitors handling my kitchen renovation case. The entire process has been very positive, and their dedication and effective communication have really made a difference. I'm happy to recommend their services based on my experience so far."

16 december 2025
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Antwoord van True Solicitors

Dear Miss Traille,
Thank you for your review and the feedback you've provided. We will pass on your comments to Mia who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Seemless and easy to use

Seemless and easy to use, i bought my first home using True and they were excellent

18 december 2025
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Antwoord van True Solicitors

Dear Daniel,
Thank you for taking the time to leave this review of our conveyancing services. We will pass on your comments to Emma and the team.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

I did already leave a review

I did already leave a review

A lady called Katie was dealing with my claim and she was very helpful and replied to emails and contacted very easily

15 december 2025
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Antwoord van True Solicitors

Dear Courtney,
Thank you very much for your review. We will pass on your comments to Katie who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Legal help, these are your people

They where exactly what they said, very good service and very helpful staff. To any one needing legal help this place for it 🙏

16 december 2025
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Antwoord van True Solicitors

Dear Edward,
Thank you very much for your review. We will pass on your feedback to Dominique who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

My experience is 100 over 200 I have…

My experience is 100 over 200 I have use true Solicitors and every out came is the best always always win and win i advised everyone to go to them in time of difficult mercy Asante

15 december 2025
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Antwoord van True Solicitors

Dear Mercy,
Thank you very much for taking the time to leave this review of our services. We will pass on your comments to the team.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Speedy and efficient service

I engaged True following a recommendation and I was advised they could turn a purchase around quickly. They were very helpful and a pleasure to deal with. They turned things around for us very quickly and efficiently. Dawn, who worked on our case was brilliant, kept us informed every step of the way and ensured that we completed in time despite another solicitor in the chain delaying the transfer of the funds. Very pleased and would recommend True to anyone.

12 december 2025
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Antwoord van True Solicitors

Dear Terry,
Thank you very much for your review on your recent conveyancing. We will pass on all of your feedback to Dawn who will be delighted.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Highly recommended

From start to finish, Mark Connor made the whole process extremely easy to deal with. I’d definitely recommend True Solicitors

15 december 2025
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Antwoord van True Solicitors

Dear Shaun,
Thank you for your review and the feedback you've provided on your recent case. We will pass on your comments to Mark.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Reliable company

Kept me informed about progress and outstanding issues in a timely fashion.

Will be using them again.

12 december 2025
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Antwoord van True Solicitors

Dear Geoff,
Thank you for your review and the recommendation. We will pass on your comments to the conveyancing team.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

I would like to sincerely thank Helen…

I would like to sincerely thank Helen at True Solicitors for her outstanding service and dedication. She has worked tirelessly on my case for almost three years, always showing professionalism, commitment, and support throughout the entire process. I am extremely grateful for her hard work and very pleased with the successful outcome. Thank you, Helen, for everything you have done.

Kind regards
Maria

27 november 2025
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Antwoord van True Solicitors

Dear Maria,
Thank you very much for your review and the wonderful feedback you've provided. We will pass on your comments directly to Helen.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

True solicitors I have found them no…

True solicitors I have found them no trouble at all. Everything have done for you all you have to sign papers when it all comes together. Really pleased with their work and they keep up date with you so please of the outcome

11 december 2025
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Antwoord van True Solicitors

Dear Julie,
Thank you for your review. We will pass on your comments to Sam who represented you in your housing disrepair case.
Kind regards
True Solicitors

Beoordeeld met 5 van de 5 sterren

I would recommend True Solicitors for…

I would recommend True Solicitors for house conveyancing. Emails replied to very promptly and phone answered every single time. Clear communication and made our house purchase easy.

10 december 2025
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Antwoord van True Solicitors

Dear Edward,
Thank you for your review of our conveyancing services. We will pass on your comments to Dawn who managed your conveyancing.
Kind regards,
True Solicitors

Beoordeeld met 5 van de 5 sterren

Excellent and knowledgeable service

Excellent service. Kept me updated through the whole process. Very knowledgeable and made the transition as seamless as possible.
Thank you very much 😊
Will 100% recommend and use again in the future

12 december 2025
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Antwoord van True Solicitors

Dear Mrs Grant,
Thank you for your review of our conveyancing services. We will pass on your comments to Julie.
Kind regards,
True Solicitors

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