Vodien are always so helpful with any issues I have. Was helped today by Eythea who was fantastic in helping me to block spam coming to my domain, and correct an issue with my emails. Highly recommend... Toon meer
Bedrijf heeft geantwoord
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I’m very happy with the service provided by EYTHEA. They helped me resolve my email domain issue quickly and efficiently. Their response was fast, professional, and they were very helpful throughout... Toon meer
Bedrijf heeft geantwoord
One of my websites hosted under Vodien was down. I don't understand the reason, but glad that support team, Joseph and Amrutha K Babu, finally got it back up running again. Thank you, Support Team, fo... Toon meer
Bedrijf heeft geantwoord
Website and emails down. Completely locked out of my account overseas, support email is deprecated, chatbot is completely broken, and I cannot reach a human. Need urgent help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Contactgegevens
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Uitstekend
2K reviews
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Jane was efficient
Jane was efficient, polite and responsive. Perhaps the best service I have received from Vodien. Assuming both escalated issues are resolved well, then I would be delighted.
11 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Jane's help with my great
Jane's help with my issues were great. Corrected some of the wrong information provided the previous night by another agent. Too early to confirm if all is now good, but I know I can always go back to them to continue to work the problem if required. thanks
11 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Andrew,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
The online support was prompt and…
The online support was prompt and profesional and what is more important they are able to guide me step by step in a very patient manner and tone. Awesome service!
11 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Wei Beng,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
The person who answered the phone was Great!
The person who answered the phone was very polite and professional. He was able to find and fix the problem quickly. Great service.
6 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Stuart,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
served by Customer Support Ms Jaynnie…
served by Customer Support Ms Jaynnie this afternoon as advised to call due to limitation of Live Chat. A slow tedious process for her as the issue was not common, a few payments with receipt indicating paid even with not enough credit stored so considered not fully paid but got stuck as it qualify as renewed. Think accounting software glitches. She relentlessly focus to solve it within one instant and archived with probably alot of energy. Appreciated.
5 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Mork,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Excellent Vodien live chat support
Vodien live chat support is reliable and has a quick turnaround time which is tremendously helpful to address my urgent concerns.
5 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Clar îs very patient and helpful in…
Clar îs very patient and helpful in guiding me through the setup of my email on the Google platform. Clear explanations and great support throughout the process. Really appreciate the assistance.
4 juni 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Damian,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
STOLEN COMPUTERS
Our computers were stolen and we had to start at base level. Vodien were very helpful in getting us set up again and it was great not to have to wait a long time for an answer. Helped our situation as a church and needing to reestablish contact was valuable.
26 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Marion,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Vodien.
Regards,
Renan D.
Online Experience Specialist
We have been trying for more than 2…
We have been trying for more than 2 mths now to successfully migrate our emails from the system Vodien first set us up for to what they are now suggesting we be on (from Exchange to Titan).
This was their suggestion as we were having so much trouble with the system they had us on (constantly asking for passwords - slowing our teams' workflow significantly).
We were assured it wouldn't affect our work, that they would perform the migration over the Easter Weekend and everything would happen seamlessly.
Well its now 7 weeks since Easter and it still hasn't been completed to our satisfaction.
Terrible follow up - terrible service!!!
We finally got a support person to help (usually they say somone will get back to us), she helped us set up our Desktops then assured us she would send us information on how to do it on our mobile devices.
The information she sent didn't make any sense - we asked for help again - got the usual answer that our call is important and they will escalate (only to not be contacted again )
We managed to find help on line from a different supplier (they listened to us and sent us a video on how to do it - completely different information than what the Vodien Team gave us - the codes where correct however the terminology was much better and inline with our devices)
Our Calanders have still not sunk across (something very important for any business) - and we received an email today saying they won't be helping with this!!!!
Terrible service!!!
Dont use them if you have a choice
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Janice,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with the email migration process from Exchange to Titan and the challenges you have encountered, including delays, communication gaps, and difficulties completing the setup across your devices.
We understand how frustrating and disruptive this must be, especially when it impacts your team’s workflow and essential functions such as email and calendar synchronization. This is not the level of service we aim to provide, and we take your concerns very seriously.
We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at reviews@vodien.com with your account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Geof was a great help
Geof was a great help! He got everything settled in a heart beat!
23 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Shaik,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Speedy response
Speedy response. Problem resolved very quickly - it was me at fault, not Vodien but all sorted amicably.
22 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Andy,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Dishonest
Dishonest! They sold me a number of products I didn’t need and when I cancelled them, they continued to charge me for them. Continuously “losing connection” when I tried to deal with them. Had to get my bank to step in.
20 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience regarding the products you were charged for, the cancellation process, and the connectivity issues you faced when trying to contact support.
We understand how frustrating it is to be charged for services you believe you did not need and to experience difficulties when attempting to resolve billing concerns. This is not the level of service we aim to provide, and we take this feedback seriously.
We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at reviews@vodien.com with your account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Horrible Service and all the time the…
Horrible Service and all the time the domains get blacklisted.Pls do not believe them.I have been having this issue for the last 2 months and still its not resolved
19 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Gayu,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service we aim to provide, and we understand how frustrating it is to experience repeated domain blacklist issues over the past two months without a resolution.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at reviews@vodien.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Regards,
Renan D.
Online Experience Specialist
What is wrong with this company?
What is wrong with this company?
Servers keeping having issues. Our emails are disrupted again and again.
No compensation for the down time and expects us to keep supporting them.
Going to look for a new provider after this. Whoever considering them to host better think twice.
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Mengtet,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service we aim to provide, and we understand how frustrating it is to experience repeated server and email disruptions, as well as concerns regarding downtime and service reliability.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at reviews@vodien.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Regards,
Renan D.
Online Experience Specialist
Email service down again
Email service down again, cannot login account for support cos the 2FA (email and sms) of the main site is also down.
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Yau Chan,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with the email service outage and the difficulty accessing your account due to the 2FA issues affecting both email and SMS verification.
We understand how frustrating it is when essential services such as email and account access are unavailable, especially when it also prevents you from reaching support. This is not the level of service we aim to provide, and we take this feedback seriously.
We would appreciate the opportunity to review your situation in more detail and assist you further. Please reach out to us at reviews@vodien.com with your account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Prompt and efficient service
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Duncan,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Fourth time lucky
After redirecting name server and adding DNS records my email was down for almost a week - after several attempts with Vodien support, it was finally Merchael who managed to get my email back up and running, thanks.
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Tim,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Customer communications was very helpful
The customer communications when I first tried to get help was very frustrating until I was able to chat with Lawrence and he was most helpful. He sent links and screen shots for me to follow which made the process easier. Thank you Vodien
12 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Jude,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Service doesn’t live here…
This is not the organisation you want if you’re looking for service, or if you’re looking for non scripted conversations or apologies when their system decides to reconfigure your account without your instructions or approval. Never mind you lose all access to any emails or business during that time. Rest assured, they “understand your concerns”, although, I doubt that when I was forced to clarify if I was speaking to AI or a human.
12 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Prue,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must have been to experience unexpected account changes that affected access to your emails and business services.
We would appreciate the opportunity to review this matter further and better understand what happened. Please feel free to contact us at reviews@vodien.com with your account details and any additional information that may help us investigate the issue thoroughly.
Your feedback is important to us, and we remain committed to improving our services and customer experience.
Regards,
Renan D.
Online Experience Specialist
Quick resolution, friendly team
My website and emails went down unexpectedly and I was able to get this resolved very quickly with the support team at Vodien, in particular Merchael. Thank you for getting everything resolved so fast and easy. Highly recommend.
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Bec,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Renan D.
Online Experience Specialist
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