We were let into the shop at 9.30 not 10.00 am by a welcoming member of staff. He advised us about choosing a mattress and asked us lots of relevant questions. We chose a suitable one at an excellent... Toon meer
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Lees wat reviewers zeggen
Fantastic experience! Machine to test your sleep and best mattress for your sleep needs. Great qualified team especially Burnley store. Big shout out for Holly who looked after us extremely well. G... Toon meer
Pleasant salesman, very helpful and no pressure Result, new mattress is a delight, uninterrupted sleep, feeling more relaxed on awakening, I hadn't realised how 'bad' my old mattress was Similar... Toon meer
From ordering my mattress and other products eg. pillows mattress topper and a water resistant cover.The whole process was done in a friendly helpful manner no pushiness.The Burnley store was clean an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 5 Anchor Retail Park, BB11 1BX, Burnley, Verenigd Koninkrijk
- 01282525299
4,7
Uitstekend
135 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Comfy mattress
Helpful delivered on time nice people that delivered the mattress good. Price
15 juni 2024
The staff in the shop was good at…
The staff in the shop was good at listening to what I was needing and I was very pleased with the quickness of the delivery.
1 juni 2024
Matthew is a credit to the team
Matthew was very knowledgeable and we didn't feel pushed into the sale, which was a massive factor in our decision to make a purchase. He was very friendly and patient.
28 april 2024
Review zonder uitnodiging
friendly and knowledgeable staff
27 april 2024
Great experience
The whole experience was exceptionally good from visiting the store to delivery of the product. One of the delivery people who came named Harry was more than helpful, he was brilliant
27 april 2024
Helpful
Helpful, professional, good quality beds and mattresses, I will be coming back.
20 april 2024
Review zonder uitnodiging
Friendly and helpful service.
Great service from Mathew. After explaining what we wanted we were offered a coffee then we were shown and was able to find the mattress what was best for us. We wasn't rushed and everything was explained.
6 april 2024
We had a very friendly
We had a very friendly, informative experience, including delivery. The product is wonderful.
29 maart 2024
Service was amazing from entering the…
Service was amazing from entering the store to delivery. And actually sleeping on my new mattress. The whole experience was fantastic.
16 maart 2024
Very helpful
Very helpful, friendly staff who spent time explaining our options to help us to decide what bed was most suitable for us.
7 maart 2024
Great service
Great service. Helpful professional staff with good product knowledge. Speedy delivery service.
3 maart 2024
Highly recommended
Fantastic service from going in to store to delivery of bed.
Very professional, the delivery guys were very patient and accommodating and the bed is great too.
20 februari 2024
The staff at Burney Dreams were helpful…
The staff at Burney Dreams were helpful and friendly they gave me advice and time to make my choice as well as a cup of tea!
20 februari 2024
Review zonder uitnodiging
Excellent customer service in the…
Excellent customer service in the showroom plus delivery times to suit us.
18 februari 2024
Good experience with friendly…
Good experience with friendly knowledgeable staff.
17 februari 2024
Review zonder uitnodiging
A warm welcome to the Burnley…
A warm welcome to the Burnley store…awesome advice and was very patient and
Helpful . No pushy sales person that made the visit a pleasure.
9 februari 2024
Amazing service !
19 januari 2024
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