Absolutely fantastic company to deal with. From start to finish we were welcomed by a great member of staff. We were given options of what we wanted and what was better. I think the mattress tester wa... Toon meer
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Lees wat reviewers zeggen
The sales person was very friendly and helpful without being overbearing. We were shown mattresses (and tried them out) that were suitable for the way we slept, (we were tested for this in the shop).... Toon meer
Bought for an elderly relative who has since said the bed is very comfy.Looked online before going in to store and when I went instore there was an extra £100 off due to a Black Friday promotion.I was... Toon meer
Whilst the delivery of our goods was faultless the comfort factor of the Matress has let us down. When we tried out various mattresses in store to get one which felt right, we thought we had. Howeve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 8a Fife Retail Park, KY2 6QL, Kirkcaldy, Verenigd Koninkrijk
- 01592348438
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Absolutely fantastic company to deal…
Absolutely fantastic company to deal with. From start to finish we were welcomed by a great member of staff. We were given options of what we wanted and what was better. I think the mattress tester was so good and helpful. We choose the best. Highly recommended
Good to deal with superb
Arrived when said
Arrived when said. Delivery men friendly helpful and treated my property with respect good solid base and classy looking headboard
Mattress and pillows
Very happy with our purchases. Staff really friendly. Highly recommend this shop. The Delivery guys were very professional too.
Affordable comfort
Very helpful sales man in the store. Friendly but professional. Delivery was good and the men who assembled the bed were great. Bed is comfy and l'm glad l decided to go with Dreams. Affordable but very good.
From the sales guy in Kirkcaldy to the…
From the sales guy in Kirkcaldy, who without his help we would have looked and went on by… like we did in the Dunfermline shop… he sold us the bed and we felt he gave us a good deal, great advice and made our purchase easier than any before…to the delivery men at home who we paid extra to have them deliver, erect and remove all the packing we couldn’t fault them. A dream experience
Sales people and delivery were courteous.
Sales people were courteous and helpful. When the mattress arrived the delivery folks covered their boots, they unpackaged and put the mattress on the bed and took the packaging away. Very impressed with the service. I was kept up to date with delivery times.
I wish I had bought my Tempur Mattress sooner
I love my new tempur mattress. The only thing I didn’t like was the smell from it when it was delivered. I left it on the bed unmade and opened the windows wide and put the fan on also. I couldn’t sleep in the bed for three nights as it was making me feel ill. There is still a little smell but that will go, I hope! Apart from that I’ve had great sleeps and wake up and my joints are nowhere near as sore. I also got the pillows and the are also amazing. I would definitely recommend to anyone especially those, like me, who lives with terrible arthritis. These make it more bearable. Thank you Dreams.
Second time ordered another bed…
Second time ordered another bed fantastic thank you dreams
Hamilton was very knowledable
Hamilton was very knowledgeable .Service was top ..delivery on time can not but praise the Kirkcaldy team ...very happy with my new bed ...
Staff very helpful
Staff very helpful. No pushy sales talk or pressure. Excellent value for money.
Tried other retailers for beds and now I have purchases from Dreams I can safely say I will recommend and use again.
Dream DelightFrom buying to delivery I was delighted…
From buying to delivery I was delighted with the service.
Very helpful and courteous staff
Very helpful and courteous staff. Quality products. Delivered and built up beds as promised. Very positive overall.
Excellent service
The guy we spoke to was so helpful I was on the sleep computer that tells you what mattress is best the mattress we picked has been excellent so comfy it's great not to wake up in pain
Kan ondersteuning van AI gebruiken bij reactiesLees meer
I tried to buy a side cabinet 2 weeks…
I tried to buy a side cabinet 2 weeks later but couldn't get the 25% off because I didn't buy the bed on the same day . I spent £1300 in your shop kingsize bed and matress but that doesn't count for nothing,
raging is an understatement.
I have had a phone call from Peter at Dreams concerning the matter of the bedside cabinet. He was very helpful and got the complaint dealt with. I am very happy with the outcome to my problem and I am now in possession of a matching bedside cabinet to my bed.I am more than happy with the outcome and glad to say thank you to Dreams for a speedy response 👍

Antwoord van Dreams - Kirkcaldy
Great service and delivery service
My Husband & I went to Dreams to look…
My Husband & I went to Dreams to look for a new Mattress, the Sales Assistant went above & beyond to help us making our purchase so much easier. Highly recommended!
Delivery very good
Delivery very good, arrived on time. Really pleased with the advice given to me about what type of mattress would be best for my needs. They were right, bed is so comfortable, look forward to going to bed every night. Thank you
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