This is my 3rd Dreams purchase. Each time we’ve been matched with the perfect bed for each of us. My son especially loves his mattress! I’d highly recommend them for their products and service,... Toon meer
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Lees wat reviewers zeggen
Had a smashing visit to Dreams Orpington, was calm relaxed and informative , your team member Philip introduced us to your sleep match machine , where we were able to chose a perfect mattress and p... Toon meer
Excellent service from start to finish from dreams. The sales assistant in the shop was helpful and gave good advice. We could take our time looking and deciding what we liked with out being pres... Toon meer
The welcoming as we walked into the Dreams Branch at Sevenoaks way by Natasha was already a perfect way to start our new bed hunt! Comfort was our priority and after a long time with our previous... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Spring Vale Retail Park, BR5 3SG, Orpington, Verenigd Koninkrijk
- 02045329701
4,7
Uitstekend
182 reviews
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This is my 3rd Dreams purchase!
This is my 3rd Dreams purchase. Each time we’ve been matched with the perfect bed for each of us. My son especially loves his mattress!
I’d highly recommend them for their products and service, from the salespeople to the delivery guys.
3 juli 2026
delivered my new bed as promised
delivered my new bed as promised the two men that came with it were polite and so helpful put it together
and left everything cleane
13 juni 2026
Review zonder uitnodiging
Very helpful staff only one problem…
Very helpful staff only one problem wrong mattress delivered but soon sorted pleased with the new one would recommend dreams
30 mei 2026
You left the plastic cover on my drive
You left the plastic cover on my drive. NO EXPLANATION
24 mei 2026
Lisa Marie was amazing thank you highly…
Lisa Marie was amazing thank you highly recommended my back is better already 👍
15 mei 2026
Leisa made it so easy for us great…
Leisa made it so easy for us great servis new the products and had lots of time with older people made shopping there a good day enjoyable time.
7 mei 2026
Review zonder uitnodiging
Great delivery guys
Very helpful staff in store answered all our questions without being too pushy. The delivery drivers were excellent.
Full uniform shoe covers great stuff.
1 mei 2026
Excellent product and in store service
Excellent advice and help in store. No rush and plenty of time to try many different mattresses and beds.
20 maart 2026
Very polite delivery drivers and…
Very polite delivery drivers and carried out there work very professionally
25 april 2026
Easy quick and good service
24 april 2026
Experienced and knowledgeable staff
We were first skeptical of a store to shop for mattresses as we had been inundated with online ads for companies like Simba. In hindsight experience of real humans and calibrating to one’s body matters more than anything when picking a mattress. Nandita at the Dreams store made our experience a real joy by allowing us to try all different types of mattresses and explaining with her real life experiences.
18 april 2026
Review zonder uitnodiging
Very pleased great bed great mattress
Very pleased great bed great mattress.
Delivery men very polite professional and helpful
10 april 2026
Great service
My experience with Dreams has always been great. From the get go everything was made simple.
6 april 2026
Service immaculate throughout.
The sales lady was extremely knowledgable and was able to meet our needs respecting pillows, mattress, bedframe and delivery date. We were particularly impressed with the mattress assessment machine. The delivery team were very helpful and knowledgable about the product, and gave handy tips regarding airing the mattress and assembling the bedframe. They also kept us informed about the delivery time
4 april 2026
Services great
9 november 2025
Great Service
Great experience,staff know what you are looking for and have good knowledge.
Always get good customer service with the Orpington branch
20 februari 2026
Very pleased with the bed base improved…
Very pleased with the bed base improved sleeping even
8 maart 2026
The sales lady was very helpful and did…
The sales lady was very helpful and did not hassle us. And advised us well on our purchase.
22 februari 2026
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