Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service. Sales person Sheryl was very helpful explaining all of the options available. I had the chance to test different beds and mattresses before making a decision. Booking a delivery wa... Toon meer
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice... Toon meer
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Birkenshaw Trading Estate, G71 5PR, Uddingston, Verenigd Koninkrijk
- 01698479792
4,8
Uitstekend
409 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What it should be like
From the minute we entered the store to the 2 delivery guys it has been a pleasure doing business with Dreams customer service second to none and the 2 delivery guys deserve a big thank you for being totally professional they said when they would arrive and take the new items to the rooms and take away the old things and nothing was a bother to them
Thank You
11 april 2025
Review zonder uitnodiging
Good night sleep 😴
6 april 2025
Great information regarding…
Great information regarding purchase..staff polite and helpful.
6 april 2025
Love this sofa bed <3
Love this sofa bed. Perfect for what we needed to create a multi use space in our spare room.
29 maart 2025
Outstanding service , products and staff service.
The staff were all friendly , professional and non pushy !
Louie , our salesperson was so knowledgeable about all the products in the showroom and his warmth , politeness and great customer service skills meant we were only going to buy from Dreams.
Shopping has never been more pleasurable !
29 maart 2025
Uddingston store
I would just like to thank Sheryl and the the manager in the Uddingston Store for all their help.
Ordered Rochester mattress and
Francesca Light Grey Ottoman. I had a really bad back and since getting the Rochester mattress my back has been amazing. I couldn't be happier with both purchases.
18 december 2024
Review zonder uitnodiging
The service of Alex in Tannochside…
The service of Alex in Tannochside store in finding a suitable single bed mattress to suit my wife coming home from hospital with a broken right leg fibula to a downstairs temporary bed.
He was excellent and understanding of the situation and we made a suitable temporary bed for my wife on time for her release from hospital without permission to climb stairs. Thank you Alex
21 maart 2025
Top Notch Mattress with our new mattress
Delighted with our new mattress, does what it says. First class
21 maart 2025
How quickly Dreams resolved my issue…
How quickly Dreams resolved my issue with the first mattress. I received an exchanged mattress that will be better suited to my health issues. ONCE AGAIN THANK YOU.
14 maart 2025
Review zonder uitnodiging
All round package.
Helpful and polite sales people in store. Delivered as agreed, great installation guys. Love the bed. Definitely recommend Dreams.
28 februari 2025
Getting a good night's sleep.
Went with my daughters to the show room , the staff were very helpful and knowledgeable explaining the different types of mattresses and which would be the best for my back trouble.
I have been sleeping on it for a week now and they were RIGHT.
13 maart 2025
Good buy
I was looking for a mattress for a single bed there was an excellent choice we settled on the simmonds mattress it has been so far very comfortable. It was reasonably priced and was delivered free in 1 week.
21 februari 2025
Salesman addressed all questions…
Salesman addressed all questions professionally
Delivery drivers spot on calling before hand and couldn't do enough
21 februari 2025
Great delivery service
Great delivery service, delivery men couldn’t have been more helpful fabulous service. Kept me informed all the way on delivery time. Bought the bed for my mum in the sale and she loves it great value for money.
28 januari 2025
Sweet dreams.
Everyone at the store was great explaining what different mattresses can do for your best sleep. We certainly got ours and it is a big difference to both of us. Glad we went to dreams I would highly recommend them your for a good night's sleep.
30 januari 2025
Friendly staff with excellent dreams do come true knowledge…
Friendly staff with excellent knowledge of their subject
25 januari 2025
Review zonder uitnodiging
Delighted
Still bit too firm - as expected - but otherwise great bed. Great service in store and great guys who delivered and built. Thank u.
28 januari 2025
Very well 100%
28 januari 2025
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