My three year old grand-daughter was delighted with her fairy wand, exactly as requested from Father Christmas (even though she hasn't managed any magic yet). The ordering was easy and efficient and... Toon meer
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Lees wat reviewers zeggen
I recently purchased from family nation site for the first time and I am BLOWN AWAY by their service and products!! AMAZING!!! Absolutely love love love what they are doing and offering shipping wor... Toon meer
I ordered a very limited edition Stapelstein from FamilyNation since it was sold out everywhere in Germany. Only two hours after placing my order, I received a confirmation that my order is being... Toon meer
Bedrijf heeft geantwoord
Ottima esperienza! Cercavo un passeggino gemellare di marca bugaboo praticamente introvabile ovunque, anche sullo stesso sito del produttore, qui l'ho trovato assieme ad un'ottima assistenza clienti (... Toon meer
Bedrijfsgegevens
Over Family-Nation.com (Baby Store - NOT Family Gift Nation)
Geschreven door het bedrijf
WE ARE NOT FAMILY GIFT NATION. We are a children's and baby store based out of Firenze, Italy. We have no link at all with Family Gift Nation.
We kindly ask that you do NOT leave a review here if you purchased from Family Gift Nation.
Please leave a review ONLY if you purchased from us - at Family Nation, Italian Children's store.
We have created Family Nation as a guide for parents like us who appreciate both style and substance – who find that having a child opens more doors in their lives.
We provide a hand-picked range of goods to help families live well and look good as individuals and as a unit. Family Nation serves as a global reference point for contemporary parenting – a place where new and renewed lives are nurtured and cherished.
In Family Nation we have brought together a curated collection of the best baby and maternity brands and designers from across the globe. We aim to help families and parents choose for themselves and their children goods and clothing that are beautiful, functional and innovative - which help us appreciate the joyful chaos of family life!
We hope that Family Nation will contribute to making your life and that of your family easier, beautiful and enjoyable.
Contactgegevens
Via Bolognese 49R, 50139, Firenze, Italië
- +39 055 490 545
- info@family-nation.com
- www.family-nation.com
4,1
Goed
242 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Smooth ordering/delivery process
Easy to navigate site and place my order. Confirmation was very fast. Product arrived within about 5 days. Diaper bag on niece’s registry.
16 april 2024
Service was quick and clear
Service was quick and clear, the team were fast in providing answers to my questions, and I got the product I want.
2 februari 2024
Great prices and frequent updates
26 november 2023
I was a bit skeptical at first
I was a bit skeptical at first, but overall everything turned out great and my item arrived in a timely manner.
19 december 2023
Nice merchandise
Nice merchandise. But arrived 3 days after Christmas. Later than promised. Many communications innItalian. Not helpful.
9 december 2023
Great product so far
9 november 2023
Prompt delivery
Prompt delivery, item was in perfect condition and at a great price.
25 september 2023
Worldwide delivery, great product catalog to choose from and competitive prices.
Worldwide delivery, great product catalog to choose from, competitive prices.
26 augustus 2023
The scrub is both a scrub and…
The scrub is both a scrub and moisturizer all in one. Love it!
9 september 2023
Totaly trustworthy
At Family nation I found an item I could not find anywhere else, the Zoocchini boys briefs. I ordered the wrong size and got a full refund after return. The package shipped from Italy to the Netherlands and everything went well via FedEx. The email contact was very friendly and clear. The next order was the right size and I am very happy with the product.
3 augustus 2023
Everything as expected
15 juli 2023
Return of item almost impossible
Return of item almost impossible. Not only expenses were on buyer but requirements were very burdensome (only registered post, making the return as expensive as the item; printing out labels in multiple copies etc).
19 juli 2023
Antwoord van Family-Nation.com (Baby Store - NOT Family Gift Nation)
Dear Gianni,
We are sorry that you had a negative experience with your return. However, thank you for your feedback, it always helps us to improve.
As you can see from our page on the site, which I leave here https://www.family-nation.com/customer-service.html#Easy%20returns, we specify in a completely transparent way the return modalities from Italy, but also from abroad.
Team Family Nation
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