Neck on the Line jewellery Reviews 

I got a personalised necklace and I found the whole process really easy. There was loads of Inso pictures so that I knew what each letter would look like and I was able to compile the custom name that I wanted. Products dispatched and arrived extremely quick and was in a very cute package with a little dust proof bag which I didn’t expect to come and I just thought the whole process and experience was really nice. It’s a brand that me and my friends talk about all the time and I loved to purchase from this company and will continue to purchase from here. Makes it extra special that everything is handmade and is a local company to myself😘

Quality and super cool pieces also quick delivery! I have a necklace I have worn everyday for over 2 years and it has never tainted or discoloured! Would 100% recommend.

Always great products and well priced. I bought the Hallie necklace recently and get lots of compliments on it. A few of my friends also shop at NOTL and love all their pieces too

The amount of jewellery I have from this place is insane. Some of the jewellery i haven’t taken off in months and still no tarnish !! deffo best brand out there for the price !

I had the pleasure of buying products from this store as Christmas presents for family and a present or two for myself. Can’t recommend them enough. Great quality pieces, that are unique and some classic staples. Will definitely shop again!

I’ve ordered several bits from NOTL over the past few years and have never had an issue with them or their products! They always have great customer service 💖 I wear their stuff nearly every day, in the shower and exercising and none of them have even begun to tarnish! Will continue to buy from NOTL 🫶🏻

Love love love, would 100% recommend buying from NOTL way better than any other brand who say they do the same job.

Really lovely jewellery - I love my necklace and matching bracelet. They look great and they don’t tarnish. Quick delivery and it came in lovely pouches. I will be buying more!

Bought myself an “88” necklace. Really unique and a staple that I wear regularly! Really happy with it and I have had for months!

Eine der Ketten kam kaputt an. Nach etlichen versuchen den Kundenservice zu erreichen per Email wurde mir nie geantwortet. Nie wieder!

Their jewellery is not gold plated. It dull with no shine. I have returned an item and they have received a week ago and emailed them several times, they don't answer nor refund me. I will be doing a chargeback this evening.

The necklace I ordered arrived and looks like the website. However, I didn’t feel it suited me so I contacted them to request a refund. It’s now been two weeks since my first contact with them asking to make the return and (after multiple emails and messages from me) I’ve still not had a response from them confirming how I can return the item. I will never buy from them again - company feels dodgy and very poor customer service

I’ve only ever had great service. The pieces are amazing and the quality superb.
I first got 2 pairs of earrings in May and I’ve worn them for 90% of the time. I’ve worn them when I’ve gone swimming and in the shower and unlike some other pieces they still look box fresh.
I’ve just received my 2nd order and I couldn’t be more thrilled.

The items come beautifully packed and look and feel more expensive than they are.
The customer service has been 2nd to none and I’m incredibly happy to have found Jo and her incredible brand.

Intially I had an issue with my order which was my fault as I purchased the wrong letter for my necklace, this was easily rectified and they sent me the correct letter without having to repurchase shipping which I thought was so unbelievably kind from a small business, when it was my mistake! Not only was I blown away by their kindness the jewellery is so beautiful too, I’ve paid 5 x more for worse quality jewellery. You’ve got a customer for life.

Great product, Great communication, great value for money. My wife loves every single piece I've bought for her.

I'm a gold girly and hate wearing silver, I cannot afford solid gold (student here!) So I’ve tried loads of brands over the years that offer gold plated pieces and no other brands plating stands up the same as the plating they use at Neck on the Line, I swear these pieces are impossible to fade 😂 I wear mine in the shower, pool, sea, at the gym so I can confirm their claims to be tarnish free are real! Shipping is fast, customer service is great, there’s always some discount available which is great for students like me and it means I can keep my jewellery wardrobe growing and growing. Thanks not for all the fab pieces you release.

Communication is really poor. I got sent the wrong necklace, had a reply but not heard anything in a couple of weeks. Quality of jewellery is very poor for what I expected. Wouldn’t recommend

Great quality, affordable and on trend.
I was so surprised by the quality of my first buy that I bought a second and it was better than the first.
Packaging was simple and fast.
I’ve worn my necklaces most days, and they’ve not tarnished at all.

Amazing quality and business. I lost a jewel from one of their beautiful necklaces and they replaced with ease.

Can't recommend the jewellery enough - I get compliments all the time.

This brand has some of the best quality necklaces for such a good price. I literally look for jewelry brands all the time and it feels like the less expensive ones are always scams, and the ones with nice pieces are way too much money. NOTL is a perfect option. I've gotten two necklaces and an anklet from them and I wear them constantly- shower pool sleeping, I don't usually take them off and they still look new.