Neck on the Line jewellery Reviews 

This is my go too jewellery brand for myself but also for gifts. Everything is amazing quality and lasts so well with my tarnishes!

Purchased a necklace in February the inital pendent has rusted and have requested a new one and was told i would receive a replacement after emailing and DM them and finally got a response once I commented under a picture and haven’t received a confirmation message to say its been sent and its been 2 weeks

Shockingly bad, spent £90 on necklaces, decided to return them as they just weren’t for me, paid for guarantee delivery back - a month later still waiting on refund after numerous emails and messages to them. Stay well clear of this company

Love the pieces! Quality is amazing! I shopped from some other sites and the quality was terrible! Love line on the line! Will be a long standing customer !

The items I bought are stunning! Quick delivery, reasonably priced and the customer service when I realised I’d ordered the wrong item was quick, polite and amazingly helpful. Would highly recommend NOTL!

Missing item in my order I’ve tried contacting customer service multiple times no response.

Great looking item purchased. Items are always on trend and packaged well. There are so many items to choose from.

I was recommended to get NOTL jewellery by a friend and I'm so, so impressed by this jewellery for a really affordable price. So far, so good with me wearing my new necklace and earrings all day for two weeks and no tarnishing at all.

Delivery was fast and all the jewellery came beautifully packaged - they'd make gorgeous gifts and I'm definitely ordering again!

My go-to jewellery brand! I love the designs and the quality is amazing. I always get asked where my jewellery is from and I’ve been wearing my pieces for years!

Absolutely love their jewellery I wear my necklace everyday, I’ve never taken it off for 3 years and it’s just as amazing as when I bought it

The brand has the most beautiful designs of jewellery at a really incredible high quality product. I love their different styles and i have a few of their pieces and they are very high quality.

NOTL is by far the best jewellery brand I’ve purchased from, quality is exactly what u want and the price point u can’t beat.. me and my sister have matching necklaces and we’ve not taken them off for arround a year now they still sparkle and have there beautiful gold shine ✨ my lil hoops are the same, I’ve been a NOTL customer now for arround 3/4 years and I will be for as long as I can 🥰 my absolute go to

Wide range of beautiful, trendy and long lasting jewellery! Highly recommend this company if you want to keep up with all new designs, which are currently in fashion. Expensive looking pieces for the fraction of the price! Love love love ❤️

Great experience! Bought a necklace with earrings set a while ago and they have not tarnished since. The packing it came in was beautiful and good quality. 🥰 would highly recommend!

At the end of March this year, I made an order on neck on the line. which I now regret. I ordered earrings that cost 28 pounds and I paid another 6.99 pounds for shipping. The first unpleasant surprise was waiting for me when the courier brought me a parcel (I made an order to Germany), and said that I had to pay customs clearance in the amount of 8 euros….
but the surprises didn't end there. I opened the package and found that one earring was broken. I contacted the support of the store, they answered me that they could send my order again. I agreed. 2 months later I still haven't received anything. after a repeated letter to support, they simply ignore me. I don't recommend anyone to buy anything here, a very unpleasant experience. My money has been wasted...

Placed my first order and chose the lucky dip bag (as I couldn’t decide which pieces to order), every single piece is absolutely stunning, the quality and finish is amazing, in LOVE. The delivery was super quick, 10000% will be ordering again soon! 🤍

Bought 2 necklaces. Took about 3 weeks to arrive. Looked fine at first but both broke within maximum 4 weeks. Contacted them via Instagram and email - awful customer service. Taking ages to even reply. About 4 months later I got 1 new necklace. Would not recommend.

Aww… I’m so disappointed ☹️
I bought a necklace as gift about 2/3 weeks before the birthday. Unfortunately I got the year wrong she I wanted to exchange for another kind as it was past refund. Messaged them and they agreed to exchanged. Send the necklace back ( with tracking) and never heard from them again. It’s been weeks. I have recently emailed for some sort of update, and they don’t respond.

Im out the ££ and no necklace. Also no customer care.

Update change 1star to 3star
Shortly after review, I was contacted and 2 weeks later I received a necklace.

Really gorgeous earrings and the green suede pouches they come in are GORJ. The heart earrings influenced me on IG and I’m glad they did

Ich warte seit einem Monat auf meine Bestellung die ich wohl auch nicht mehr bekommen werde. Einfach schlecht nie wieder !