PizzaExpress Reviews 

We are waiting pizza nearly one hour in Westfield pizza ekspres now.You are terrible.

I ordered a pizza and side meal deal. I received messages stating it was being picked up by 3 different couriers before before being advised my order had been cancelled without explanation or refund. I have yet to be refunded my £23.94 and i am still seeking reparation. Just to confirm/update i paid almost £24 and received NOTHING with no explanation.

P.S. The customer service is terrible, it just refers you to "Peter Bot", an A.I bot that can't understand the concept of paying then not receiving anything for your money.

I recently had a "buy one, get one free" mail promotion. I didn't read the small print (who does) so consequently could not avail of the offer. The table has to be booked, ther food ordered and the payment made all using the app. Okay! I can dol that but do not expact a tip from me and if there is a "service charge" I will ask for it to be removed|!

Ordered through the PE website and Uber eats would deliver. The time for delivery kept being extended. When the food finally arrived it was barely warm. To top if off the Halloumi bites were soggy and undercooked rather than crispy. The Tomato Dip had a foul meaty taste and smell. This was supposed to be a vegetarian Dip and definitely did not taste of tomatoes. Definitely some cross contamination occurring or the wrong dip being sent. Wouldn't order again or recommend to anyone. Got a generic same old excuse when I complained to Customer service.

Terrific evening of good food and excellent band at Pizza Express Live Holborn. Excellent staff, especially the lady on the door who managed to rearrange the seating so we could sit with another friend. Thank you!

Cheam village branch practically empty but waited an unacceptable time for food which although enjoyable was nearly £50 for two and not value for money. How they charge this much for inexpensive food is unbelievable, as such will not be coming back here again as to me a rip off. In addition requested to add a service charge which I ignored. Last time I go to Pizza Express as costs as much as a steak nowadays .

Just opened a Pizza Express frozen pizza. What a let down, the sauce doesn't even cover the very small section of the base that isn't crust.
I have eaten in pizza expresses from London to Leeds and many in between but after this frozen pizza base with a dash of topping I won't be going into restaurants nor buying frozen. A waste of money.

Just had a lovely family meal at Pizza Express, served by a lovely waitress called Sue. She was so friendly and welcoming and food was delicious, we would recommend.

Great new menu at Pizza Express at Swindon! Love the salads but prefer the dough balls as opposed to bread sticks.

Prefer chefs to use gloves -saw my goats cheese handled by the chef. Good service.

How is this place even still existing the food was cold horrible and and £24 for a 9 inch pizza???? advertised as a much larger pizza. Absolute rip off and trading standards would have a field day with this company spent 48 pounds and got 2 9 inch cold pizzas in much bigger boxes thought we were getting the largest size not just the largest box called the restaurant who literally told me were pizza express you pay for the name not the flavour I couldn't believe it staff care less than the customer

Was in Worcester branch tonight manager and staff fighting over stolen unpaid wages, manager acted super unprofessional then started acting like a hard man after the staff left, manger acted like a child demanding keys back, I will not be back if the company does not pay its staff properly as that pure disgusting as the manager came off as a total idiot.

We recently hosted our daughter's 9th birthday party at Pizza Express in Harlow, and we couldn't be more grateful for the incredible experience. The staff were absolutely amazing—so welcoming, friendly, and full of energy. They ran the entire party from start to finish, keeping the kids entertained and making everything run smoothly. The food was delicious, and all the children had a fantastic time. It was a stress-free, fun-filled celebration that didn’t cost a fortune. Thank you, Pizza Express Harlow, for making our daughter’s birthday so special! Highly recommended for kids' parties.

Rubbish service order came in scattered and when I called to report the condition in which my order was delivered the lady who pick up the phone rude with no customer service manner. Rubbish service and rubbish customer service.

Talking about Epsom branch Pizza Express.

Food was okay but the service was horrible. We had a bad experience on Sunday. The short haired waitress was rude and disrespectful and billed us twice for the same item which we did not notice until later. I wouldn't recommend this Pizza Express to anyone

Hampton Court Pizza Express
We have just had some great pizzas at Pizza Express Hampton Court. The meal was really great and made even better because we were served by Rosa, who was really lovely, funny, kind and professional. We’ll definitely be back. Thank you Rosa

Lovely food at the Pizza Express in Cribbs Causeway, Anna Maria gave great service and was very accommodating!

Rute at York McArthur Glen was excellent and a very nice person

Yet another pizza express where the stuff are so lovely but over worked seriously under paid and dealing with 100 deliveroo orders b4 anyone sitting in to !! Honestly pizza express you have become a money making machine and that’s all u bloody care about!! a disgrace

We really enjoyed our meal at Plymouth's Theatre Royal Restaurant.
We dined pre-show at PizzaExpress there.
The staff are welcoming, friendly, and efficient.
Our Romana La Reine pizza's and mixed salad were delicious.
We didn't rate the Birthday IPA though, it was the worst IPA we have ever tried. Really lacking any flavour, cheap tasting.
If you're an IPA lover - avoid it. You'll be terribly disappointed.

Really happy to see Cornish Orchards Cider on the menu - We will be sticking to that next visit.
Always a good flavour and much better value than the miserable tasting Birthday IPA.

For years i have been a fan and also long running Gold member. It takes one bad experience and bad senior staff attitude to make you think twice about spending your money at PE. Especially when they have cut the portions, raised the prices and moved away from quality to a downgrade. Still, it wasn't that, it was what the senior head of the branch where i dined, and her attitude that changed everything forever. Sel a view PE