PRECISE. Reviews 

I’ve had a very disappointing experience with Precise. I was charged twice in one month for my mortgage, and despite calling countless times to resolve this, nothing has been fixed.

Each time I contact them, I’m transferred from one colleague to another and from one department to another. I’m repeatedly told that a refund will be issued, but the money has never arrived. I’ve been given conflicting information and, in my experience, false promises.

This has gone on for far too long and has caused me significant stress. At this point, I’ve had no choice but to involve my bank and the Financial Ombudsman to try and recover my money.

I feel completely let down by their lack of accountability and poor customer service. I would strongly advise others to be cautious

i occasionally get calls from supposedly your company,
When they call they ask me to confirm my date of birth and name !!
my question is why would u call us out of the blue and ask for our details with all this fraud going around i refused many times and when i ask why you called u cant give info withOUT me passing security , how the hell will i know who u are first ,since u called .. you need to figure out a method to confirm to your customer if you call who you are. Why should we give our personal info first to find out the reason for the call .? first and foremost you dialed my number right ??? does GDPR mean nothing to you ????

Precise mortgages accepted and made a mortgage offer, made us pay our solicitor fees, their solicitor fees, searches and a valued. Their audit team withdrew the offer at the last minute costing me £5,000 and their complaints team then ignored all phone calls and emails for a year. I am now in the process of taking them to small claims court

Difficult to deal with, not pro-active at all. Poor communication and the actual legal process was painfully slow and difficult like it was the first time it had been done. I would not choose to deal with this company again.

Superb & Fast , Precise made buying a house fast and quick, submitting application to mortgage offer was 10 working days. Their underwriting team were quick without unnessesary back and forth questions as many have suggested. The question that were asked were all relevant and once answered they were satisfied. I can not fault them at all. I found that they were professional and curtious and their decision making is faster than some high street banks. I went with a deal which offered cash back and that was refunded on day of completion cant ask for a more speedy service than that. Mortgage offer came 2 days after valuation. Once my conveyancing was done and my solicitor sent the COT to precise it took them 1 working day to give the green light to complete. Completion money sent to my solicitor and received by 10am day before completion. Honestly Precise have supprised me how efficient and quick they were. There rates are vey competitive amongst other lenders in this specialised area. I cant thank you enough from offer to completion 5 weeks WOW those words speak volumes. Reccomend to all, and one thing for precise is keep up the good work and continue your growth. Highly reccomend to anyone needing a mortgage whos circumstances just out of mainstream lending. A+++ To Precise

Made it really easy to get a mortgage and will definitely be using them again 100%

Very helpful

Our application was dealt with speedily. The staff involved were always available to assist us and dealt with all our enquiries with understanding . Being of the " older " age group we were extremely nervous of the process but Precise made it easy.

Long process for time wasting

Smooth quick and professional

An easy and swift process with very little hassle. Ideal for someone who is busy on other projects.
Thanks Pecise.
Zac Leong
Property developer

I experienced superb and delightful service from precise. The processing time of the loan, though thorough, was quite fast and efficient. The disbursement was not just fast but highly commendable. I have no reservation in recommending Precise to discerning customers.

Efficient service. Issued mortgage offer soon. Can’t complain (although rates not as good as high street lenders but as a portfolio landlord we have fewer options)

Good customer service

Easy application, straight forward, excellent communication, quick response couldn’t recommend precise enough.

It was a quick and easy process

We are first time buyers with poor credit and ccj on credit reportscore we managed to get a mortgage Thankyou soo much precise mortgages

Really helpful from start to finish

Open and honest and were able to assist us in purchasing a house when pur chain broke. Very helpful.

Very easy to deal with , didn’t waste our time and a positive outcome 🙏