Far above expectations. Was expecting the standard very long battle. Entirely the opposite. Very clear questions. Single short call which was answered instantly. Evidence provided by email. Case clos... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
So easy to claim. So pleased I took out this excess cover. It saved me money on my premium to increase the excess and the worst happens so the excess repayment was very welcome.
This insurance feels like a con. I recently had my motorhome stolen and when I looked my watch had been stolen with it. I then find out personal possessions doesn’t actually mean possessions I own i... Toon meer
Bedrijf heeft geantwoord
When first approached with this excess protection I considered it a worthwhile item to add to my cover at a reasonable cost. Only now have I realised how right I was. An unexpected incident occurred... Toon meer
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I don’t wish to go into detail
I don’t wish to go into detail. The company knows what I thought of their service but they told me they had done nothing wrong so I doubt my comments would be acted upon. I will just say I was very disappointed.

Antwoord van Trinitylane
Painless Friendly efficient process
Painless process - thank you so much for such a swift and friendly service.
Claim process was straightforward
Claim process was straightforward. Staff really helpful and efficient. Claim processed with zero fuss and paid out quickly.
Very helpful initial personal…
Very helpful initial personal interaction and payment without delay.
Great service and speed
I had a pothole insurance claim which was dealt with promptly, and without hesitation.
The whole process worked very quickly
The whole process worked very quickly. I was asked clearly for the data that was required, I provided that and the claim was processed immediately. Thank you.
Good Service
Good communication and a swift turnaround and payment of my claim. Happy.
Easy & Rapid settlement
Easy contact, helpful person, rapid claim payment. Perfect.
Fast and reliable
Very uncomplicated and fast processing of my insurance claim. Payment was received within 2 days. Really excellent service throughout.
I cannot be happier with the speed and…
I cannot be happier with the speed and efficiency that my claim was handled.
No comment
No comment, we will change this once someone contacts us from Trinity Lane.

Antwoord van Trinitylane
Trinity made a very distressing situation as smooth and trouble free as possible
Following the burglary and thieft of my motorcycle the telephone contacts with Trinity were efficient and helpful and a visit from their investigator arranged within 4 days. After the visit and submission of my statement the claim was setteled within 2 weeks with no issues.
Faultless from start to finish.
Faultless from start to finish.
Not sure what could have been handled better.
Cash Cow
Have just received notification for repayment of uninsured loss on our caravan that should have been done immediately with our loss claim as you had all the paperwork ..... would like to think you might send the £200 DIFFERENCE for compensation for the time we have waited . Also just been told that my wife will not receive any part payment for her Landrover Insurance having sold the vehicle . Fast enough hiking the premium and wanting payment ....shame you don't see us as customers and not cash cows .

Antwoord van Trinitylane
I gave you a 1 star review yesterday…
I gave you a 1 star review yesterday and your asking me again today for another review.. Here you go.. Another one star....
That does not mean you have two stars now!
What did you do ??
What did you do ??
Please phone me , I want to know

Antwoord van Trinitylane
Absolutely outstanding service
Absolutely outstanding service!
I had helmet and leathers cover with Trinity Lane and they sorted out my claim and paid in full within 48 hours!
Excelent dialog and prompt payment of…
Excelent dialog and prompt payment of claim
Quick turnaround for excess protection
Had one phone call and they were helpful by telling me to send information about my vehicle with the excess taken off. Once I sent that they were amazingly quick at sending my excess which was protected back.
Very happy with the service I was given.
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