Bluestone Mortgages Reviews 

2.092
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 stars isn’t enough! Bluestones was able to obtain us a mortgage after we were declined to due partners adverse credit, they were realistic and made our dreams come true. Cannot think Liz and the t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic and awesome,I am now a homeowner because of Bluestone Mortgages.Something that i thought it was impossible. I can not thank you enough.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheek

Geschreven door het bedrijf

Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(2.092)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Avoid these like the plague !!

Avoid these like the plague !!!
Been waiting 14 weeks after a very stressful wait been told by broker today have issues with some of the documentation!!!!
Been sending documents daily everything but a blood sample.
Don’t waste your time no wonder you don’t pay for a valuation !!!!
Got to be more credible lenders out there !!!

20 januari 2026
Review zonder uitnodiging
Logo Bluestone Mortgages

Antwoord van Bluestone Mortgages

Hi Alice, thank you for your feedback, and we are sorry you have not been satisfied with your experience using Bluestone Mortgages.

As a specialist mortgage lender, we take a holistic approach to each application and manually assess each customer's circumstances whilst being committed to providing great service. Occasionally, that means the process can take a little longer as we'll need to ask some questions to help us assess the application. But we try to limit this wherever possible.

If you would like us to take a closer look at your application, please don't hesitate to get in touch with us at complaints@bluestonemortgages.co.uk,

Many thanks,
Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Very helpful and understanding

Very helpful and understanding

17 januari 2026
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Antwoord van Bluestone Mortgages

Hi Teresa, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Efficient process

Efficient process, thought it.d feel more complicated, but wasn't at all.

16 januari 2026
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

They were able to give me a mortgage…

They were able to give me a mortgage when other couldn't. I will be forever grateful.

20 december 2025
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Antwoord van Bluestone Mortgages

Hi Plssah, thank you for your fantastic 5* review! We're so pleased that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 1 van de 5 sterren

Avoid Using This Company for Your…

Avoid Using This Company for Your Mortgage
I strongly advise against using this company for your mortgage. My experience with them was frustrating, costly, and time-consuming. Over several months, they repeatedly requested the same information and showed a clear lack of organization and professionalism.

At one point, they even arranged and charged me for a property valuation, only for my mortgage to ultimately be declined for a trivial reason something that could have been identified before the valuation. It felt as though the valuation was pushed through unnecessarily, possibly to secure a commission at my expense.
Buying property is inherently stressful, but working with this company only added unnecessary complications, delays, and costs.

Do yourself a favor: save your time, money, and stress. Seek out a reputable and professional mortgage provider. After switching to another firm, I successfully secured my mortgage and purchased my property without the issues I faced with this company.
Good luck with your mortgage journey I hope you have a smoother experience than I did.

1 september 2025
Review zonder uitnodiging
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Antwoord van Bluestone Mortgages

Hi Anar, thank you for your feedback. We’re sorry to hear you have been unhappy with your experience. As a specialist mortgage lender, we review each application individually, which can sometimes mean we need to ask for additional information. If you would like us to look into this further, please contact us at complaints@bluestonemortgages.co.uk

Kind regards,
Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Smooth transfer

Smooth transfer

26 augustus 2025
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review Carol! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 3 van de 5 sterren

Broker portal poor

Product and service fine, just dont like how i can not submit documents until everyone asked for is uploaded, it slowed down the process and spoilt the client experience

13 januari 2026
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Antwoord van Bluestone Mortgages

Hi Tim, thank you for taking the time to leave a review. We appreciate your feedback and will pass your comments on to the team.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Kasia and kyala were amazing

Kasia and kyala were amazing. I received the best support. They catered for my needs being dyslexic. Kasia made sure I had insurance/ protection for my mortgage and explained anything I did not understand

9 januari 2026
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Antwoord van Bluestone Mortgages

Hi Rebecca, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received from Kasia and Kyala. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, easy to deal with, I was unsure if i would be able to get a mortgage, however Bluestone made the whole process a great experience

12 januari 2026
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review, Matthew! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

The clients had previous credit issues…

The clients had previous credit issues and following one call to discuss the recorded issues, was guided on the best way to record the information. The process was quick and straight forward.

12 januari 2026
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Antwoord van Bluestone Mortgages

Hi Stephen, thank you for giving us a 5* review! We appreciate your feedback and are so pleased you've been impressed with the service you've received on your complex case. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Quick. Efficient. Fair

Quick. Efficient. Sensible underwriting. A breath of fresh air

12 januari 2026
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Antwoord van Bluestone Mortgages

Hi Kieran, thanks for leaving a 5* review and for using Bluestone Mortgages.

Beoordeeld met 4 van de 5 sterren

It was a quick and straight forward…

It was a quick and straight forward process. They seemed to understand our specific circumstances and catered to our requirements accordingly. They produced an informative and detailed proposal and the final application was sorted in quick time helping us move forward with our purchase. Very reassuring.

3 januari 2026
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Antwoord van Bluestone Mortgages

Hi Sean, thank you for taking the time to leave a review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Excellent company

Can not fault the experience and service with Bluestone highly advise and recommend, quick and honest no issues at all excellent company to work with

10 januari 2026
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Antwoord van Bluestone Mortgages

Hi Nathan, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.

Kind regards, Bluestone Mortgages

Beoordeeld met 4 van de 5 sterren

I did not give 5 stars as your…

I did not give 5 stars as your declaration is far too long to print on a small printer. I only printed the page for my part to complete, however, sent both parts on the same email which seemed to cause a problem at your end
apart from that, no problems and would use you again

6 januari 2026
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Antwoord van Bluestone Mortgages

Hi Mr Syme, thank you for taking the time to leave a review. We appreciate you sharing your experience, and we will pass on the feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Great lender to deal with and very…

Great lender to deal with and very flexible. Great back office system. Will be using them again.

8 januari 2026
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review Mayowa! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Spent Christmas in my new home

Spent Christmas in my new home, all thanks to Bluestone. From application to offer in a week, their process was simple, straightforward and professional.

Application mid October
Offer mid October
Keys 31st October

You’ve given me that chance at a home that I cannot be more grateful for. Thank you for this. I absolutely love it. Will be recommending you to everyone in my field of work. ❤️❤️

14 oktober 2025
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Antwoord van Bluestone Mortgages

Hi Jay, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

28 december 2025
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Life changing!

Quick and fair, really understood our situation before judging and making a decision. Our future has been changed because of this approach!

26 december 2025
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Antwoord van Bluestone Mortgages

Hi Charlotte, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Excellent experience

I had an excellent experience working with this mortgage company from start to finish. The team was knowledgeable, responsive, and genuinely invested in helping me find the best loan option for my situation. They explained every step of the process clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. Communication was consistent, timelines were met, and there were no surprises along the way. I truly appreciated their professionalism and personal attention. I would highly recommend this mortgage company to anyone looking for a reliable, trustworthy partner when buying or refinancing a home.

26 december 2025
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Antwoord van Bluestone Mortgages

Thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.

Kind regards, Bluestone Mortgages

Beoordeeld met 5 van de 5 sterren

Very easy process

16 december 2025
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Antwoord van Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

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