Discount Insurance Reviews 

My rating was based on the customer service personnel who spoke with me last; she did a great job.

I scored her 85% rating in term of customer servicing.

Rang Discount Insurance and spoke with Kendell who sent me a revised premium straight away once she had established the issue I was facing. Great

Very friendly service and came in over £200 cheaper! So pleased! I would recommend and will use again in the future. Very kind and professional lady on the phone lovely to deal with. Thanks.

Kendall was very knowledgable and prompt in returning my call. I have 4 properties insured with you and she assisted with the latest property to make sure the insurance was in place for the settlement day. She also advised it can be combine with the other policy next year when its up for renewal and has diarised to call me then. Great Service.

LAll aspects of our renewals were dealt with in a courteous professional manner from data security to payment.
We had extra help this year being kept informed throughout.
Thank you 😊

Christine was both patient & professional. Helpful as a new landlord to have details outlined.
Impressed with the organisation as competitive.

I have had policies with this company for a number of years. I have found Chrsitine to be very helpful, friendly and responsive to renewals or concerns. It is refreshing in this era to find someone who is friendly and helpful. Thank you Chrsitine, please keep it up!!

Kendall at Discount Insurance provided excellent service. Very professional, helpful and knowledgeable. Thank you Kendall.

Kendall was very helpful and made the process of renewing my policies very easy. Thank you

I had a call from a guy called Ben who was extremely helpful and took me through the insurance policy

I found Christine extremely helpful, she guided me through the landlord insurance professionally and made it easy to understand. I felt it helped me to make the right choice in terms of cover and value.

Christine is a breath of fresh air.
She is concise, has a friendly caring manner and thoroughly professional. She guided me through the process of obtaining a Landlord insurance quote for a number of rental properties.
She also found the company which best suited my needs. I have nothing but praise for Christine. Thank you

Excellent service from Kendall who took time to make sure I had the best deal possible for my needs. So helpful.

We spoke with someone very friendly on Friday 24.10.2025 and paid for the insurance premium, but the documents were not emailed to us as promised.
We are long time clients and have a few properties insured through you. The documents should be sent within minutes, not days.

I recently had a great experience with sorting my house insurance. The lady who I spoke to (Christine) took the time to explain all the details clearly, making sure I understood my coverage options. The whole process was smooth from start to finish.

I have been with Discount insurance for the past five years and have been impressed with their comprehensive service for landlord insurance. This time when it came to reviewing my insurance, there was a logistic issue which was sorted out most efficiently by Kendall.

Kendal was great to deal with.
Very responsive and efficient.

Rang in to renew policy, Kendal was very helpful and thorough in the call, got our policy up and running in no time. Very professional and friendly, an asset to the company - great customer service.

Kendall was very helpful

Very good experience and interaction with Kendall. Phone was answered very promptly and Kendall responded efficiently and effectively to make adjustments and found us a perfect renewal package. We have been with this company for many years. Thank you Kendall.